20 Sep 2018 by Trine
Dear Eine, sorry for the late response. We appreciate you writing about you bad experience staying with us. We sincerely apologize for the lack of cleanliness and cleaning quality in this apartment. We are happy you enjoyed the location, and the location is really good so we definitely should improve the quality for cleaning to make the total experience satisfying.
Forenom Service Apartments Aker Brygge offers its guests a lift. WiFi is free in public spaces. This 3-star Oslo apartment is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Forenom Service Apartments Aker Brygge offers 10 accommodations with coffee/tea makers and an iron/ironing board. Rooms open to balconies. Each accommodation is individually furnished and decorated. Accommodation at this 3-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels.
Special check-in instructions:
There is no front desk at this property. The check-in location differs from the property location. Check-in location: [Wergelandsveien 1, accessible via the Holbergs gate]. If you arrive at the property after hours, you'll need to check in at an alternative location: [Holbergs Plass 3]. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8:00 PM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.
Check-in for this property ends at 8 PM on Mondays through Fridays and 6 PM on Saturdays and Sundays. Guests planning to arrive outside of normal check-in hours must contact this property in advance for key retrieval information.
This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Wergelandsveien 1, accessible via the Holbergs gate
Guests arriving after hours will need to go to the following location to check in: Holbergs Plass 3
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. The property is professionally cleaned. Contactless check-out is available.