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5.0 out of 5

"In our opinion, Hotel Emma is the best hotel in all Sweden ! We never ever had such a huge, various and tasty breakfast as in this 3* hotel. Even the ... " More

By a verified traveller on Thu 27 Jun 2019

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Double Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
€100* Per night/room 24 May - 25 May

Family Room

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

During your stay at Hotel Emma, you're just a quick walk from Stadsmuseum. You'll find features such as free breakfast and free WiFi in public areas, plus a business centre. This property offers pet-friendly amenities, such as food and water bowls.

  • Free buffet breakfast served daily
  • Free WiFi
  • Amenities include newspapers, a front desk safe and a business centre
  • On-site recreation includes bicycles to rent
  • Steps from Stadsmuseum and 4 minutes on foot from Ostersund Town Hall
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Hotel Emma ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Emma

Everyone (1) Couples (1)
5 out of 5
In our opinion, Hotel Emma is the best hotel in all Sweden ! We never ever had such a huge, various and tasty breakfast as in this 3* hotel. Even the decoration is tastefully funny ... Their nice and hearty welcome made us feel truly at home. We strongly recommend to stop at Hotel Emma. You will never regret your choice !

Posted by , from Geneva, Switzerland on 27 Jun 2019

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Comment from Hotel Management

15 Jul 2019 by Mvh Maria-Kristina med personal

Hej, tack för att du valde att bo hos oss på Hotell Emma. Vi uppskattar din feedback. Varmt välkommen tillbaka.

5 out of 5

Posted by on 17 Jul 2022

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Property Features

Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is served daily. Hotel Emma also features a terrace, coffee/tea in common area, and concierge services. You'll have access to the health club at a partner property. This 3-star Östersund hotel is smoke free.

  • 18 guestrooms or units
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Newspapers for purchase
  • Lift
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking reservations required

Transport

  • Train station: Östersund Västra Station (0.3 km / 0.2 mi)

Room Amenities

Hotel Emma offers 18 accommodations with coffee/tea makers and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Television
  • Fridge
  • Coffee maker
  • Shower
  • Cots (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Windsurfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Friday: 6 AM-9:00 PM
  • Saturday-Sunday: 7:30 AM-5:00 PM
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving outside front desk hours will receive a text message with key retrieval instructions.

This property's front desk is open during the following times:

  • Monday - Friday: 6 AM - 9:00 PM
  • Saturday - Sunday: 7:30 AM - 5:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for SEK 225.0 per day.
  • Cots (infant beds) are available for SEK 150.

Pet Policy

  • Pets: SEK 200 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: SEK 145 per day (246 ft away)
  • Pet fee: SEK 200 per pet, per night
  • Service animals are exempt from fees
  • Cots (infant beds) are available for an additional fee
  • Rollaway bed fee: SEK 225.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Emma Östersund
  • Hotel Emma Ostersund
  • Emma Östersund
  • Hotel Emma Östersund
  • Emma Östersund
  • Hotel Hotel Emma Östersund
  • Östersund Hotel Emma Hotel
  • Emma
  • Hotel Hotel Emma
  • Hotel Emma Hotel
  • Hotel Emma Östersund
  • Hotel Emma Hotel Östersund

You should know

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

Hotelstars Union assigns an official star rating for properties in Sweden. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.