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Hotel Incanto

3.0 star property

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Photo gallery for Hotel Incanto

Property grounds
Lobby sitting area
Dining
Terrace/patio
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Room service
  • 24/7 front desk
  • Parking included
  • Housekeeping

Explore the area

View in a map
Via dei Colli, Ostuni, BR, 72017
  • Place, Ostuni Cathedral
    ‪6 min drive‬
  • Place, Museum of Preclassical Civilizations of Southern Murgia Hills
    ‪6 min drive‬
  • Place, Piazza della Liberta
    ‪7 min drive‬
  • Airport, Brindisi (BDS-Papola Casale)
    ‪40 min drive‬

Room options

View all photos for Standard Double or Twin Room, Sea View

Minibar, in-room safe, desk, cots/infant beds

Standard Double or Twin Room, Sea View

8.4 out of 10
Very good
(5 reviews)
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite, 1 Queen Bed

Minibar, in-room safe, desk, cots/infant beds

Suite, 1 Queen Bed

  • Partial sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Triple Room, Non Smoking, Sea View

Minibar, in-room safe, desk, cots/infant beds

Standard Triple Room, Non Smoking, Sea View

8.0 out of 10
Very good
(3 reviews)
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Quadruple Room, Sea View

Minibar, in-room safe, desk, cots/infant beds

Standard Quadruple Room, Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About this property

Hotel Incanto

Hotel in Ostuni with free breakfast and a rooftop terrace
A bar/lounge, a poolside bar, and a rooftop terrace are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, a seasonal outdoor pool, and a meeting room.
Hotel Incanto offers 65 air-conditioned accommodations with minibars and safes. Televisions come with digital channels. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers. Cribs/infant beds (surcharge) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hotel Incanto, you're just a quick walk from Itria Valley. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast offered
  • Free WiFi in some public areas
  • Free self parking
  • Drinking and dining options include a coffee shop, a poolside bar, and a bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge, luggage storage, and wedding services
  • Steps from Itria Valley and a 3-minute drive from Church of San Francesco
  • Airport and local-area shuttle service available for a fee
There's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served. WiFi is free in public spaces.

A seasonal outdoor pool, a rooftop terrace, and a garden are also featured at the business-friendly Hotel Incanto. An airport shuttle (available on request) and an area shuttle are available for a fee. Self parking is free.

This 3-star Ostuni hotel is smoke free.

Guests are served free buffet breakfast.
Onsite venue - This coffee shop serves breakfast only. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) on request
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 5 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Hotel Incanto offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT074012A100026594, BR074012013S0018794
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in August.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Incanto
Hotel Incanto Ostuni
Incanto Ostuni
Hotel Incanto Hotel
Hotel Incanto Ostuni
Hotel Incanto Hotel Ostuni

Hotel Incanto Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 34 out of 107 reviews
Rating 8 - Good. 34 out of 107 reviews
Rating 6 - Okay. 18 out of 107 reviews
Rating 4 - Poor. 13 out of 107 reviews
Rating 2 - Terrible. 8 out of 107 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maria Clara

Liked: Cleanliness, staff & service, property conditions & facilities
Staf was great. Good breakfast.
Stayed 1 night in May 2025

4/10 Poor

John, Montréal

Stayed 1 night in Sep 2024

10/10 Excellent

dovile

Stayed 1 night in Sep 2024

6/10 Okay

W

Stayed 3 nights in Aug 2024

10/10 Excellent

Josie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Faded grandeur - wonderful. Reminiscent of grand Budapest hotel. Amazing pool - always quiet. Who needs bells and whistles - great hotel - will be back again.
Stayed 7 nights in Aug 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Nothing fancy

Stayed 2 nights in Jul 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful!

Up on a hill overlooking Ostuni, Hotel Incanto is charming and tells its story of a strong character in its heyday. Old. But beautiful and has all the charm of somewhere you want to stay to visit the past. Clean and with an incredible view! The staff helped me check in even though I was there very very late (midnight).
Breakfast in an expansive dining room
Built in a rocky mountainside
Lots of grounds to walk
Huge swimming pool
Stayed 2 nights in Jun 2024

10/10 Excellent

Beau

Stayed 3 nights in May 2024

8/10 Good

Nic

Liked: Cleanliness, staff & service, room comfort

Good

Nice hotel rooms need updating. Very nice swimming pool in the countryside. Hotel 20-30 minutes walk to Ostuni centre.
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stayed for x2 nights - very good location and great views of Ostuni
Stayed 2 nights in Aug 2017

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
AC not working correctly in room. Temp in room over 30 degress. Took a while to change room even though there were only 4-5 rooms filled in hotel. Room we changed to was cooler but AC would not turn on. We accepted as it was late with 2 children but it was a hot sleep

8/10 Good

Maysey, England

Liked: Cleanliness, staff & service, room comfort

A good hotel with great service

This is really a great location overlooking Ostuni & only a couple of minutes drive from the main historic centre. Whilst it is fair to say that the hotel does need quite significant investment to refurbish the rooms in particular, it is great value for money with fantastic views of the "Città Bianca & the Puglia coast. The pool area was very nice & a bonus that it was actually open so early in the season. We ate at the hotel a couple of times & whilst nothing special the food was fine & actually much better value than we had in a couple of the town's restaurants. The drinks in particular were really cheap compared with town with beers at €2 & a bottle of wine from €12! The general service & friendliness of the staff was the best part of the experience however & this always goes a long way to forgiving the fact that the hotel was old fashioned & badly in need of refurbishment & modernisation. And with that view I think that there can be few if any locations to beat it.

8/10 Good

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alors, on peut clairement dire que l’on en a pour son prix. L’hôtel est ancien, dans son jus mais propre, et les peintures sont fraîches. La climatisation fonctionne bien. J’ai choisi ce logement pour le côté authentique, un retour dans le passé. La literie est bonne mais les coussins sont mauvais. Nous sommes arrivés un samedi soir, le déjeuner du dimanche matin nous a semblé royal, bien servi, beaucoup de produits même en salé ce qui est rare en Italie ! Surtout que c’était le plus fourni de notre séjour, et nous avons été dans des hôtels 4 étoiles parfois. Cependant le lundi matin, cela nous a surpris, nous avons eu les restes de le veille, les viennoiseries étaient ok, mais c’était moins achalandé, les bouteilles d’eau étaient entamées (c’est bête de gaspiller je comprends). Pour ce qui est de la piscine, waouw ! Le cadre est incroyable, c’est assez nature ! Belle vue. Le liner est un peu vert sur le dessus mais elle est propre. L’hôtel est de 1969, donc certes assez ancien et il n’a pas été modernisé, mais il a une vue incroyable et le personnel est vraiment bien. Les photos ne mentent pas.
Chambre
Salle de bain, douche un peu petite.
La clé, elle est énorme et très lourde.
La piscine et le cadre.
Stayed 2 nights in Sep 2025

8/10 Good

Cecilia

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Personale gentilissimo

Il personale estremamente gentile e attento. La struttura di per sé è vecchia peró la piscina bella e la vista sul mare incredibile. Colazione abbondante sia dolce che salata
Stayed 6 nights in Aug 2025

10/10 Excellent

manuela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel hôtel ,tout confort avec un petit déjeuner royal!
Stayed 7 nights in Aug 2025

10/10 Excellent

Nanci

Stayed 1 night in Aug 2025

8/10 Good

Manuel jesus

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Luces y sombras, pero más luces.

Desde luego este hotel no deja indiferente, nada más llegar te reciben unas vistas increíbles de Ostuni y una vez dentro los empleados nos recibieron con un trato inmejorable, pero cuando llegas a la habitación es como haber hecho un salto al pasado, es cierto que todo estaba muy limpio pero la moqueta del suelo y el mobiliario anticuado te dejaba un poco impactado y más impactados nos quedamos cuando llegamos al área de la piscina y nos encontramos con unas instalaciones modernas y preciosas. Parecían dos hoteles distintos. El buffet super completo y riquísimo. Valorando pros y contras para nosotros es un clarísimo si. Solo usamos el hotel para dormir una noche y refrescarnos del calor de Ostuni, y nos resultó práctico y hasta divertido toda su extravagancia, eso sí nada de andar descalzos por la habitación.
Stayed 1 night in Aug 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

entusiasta

soggiorno fantastico, relax in hotel con piscina bella e pulita, bello il servizio bar a bordo piscina anche per pranzare, posizione dell’hotel molto comoda per visitare il centro storico di ostuni. Colazione con grande scelta e buona
Stayed 2 nights in Aug 2025

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilhoso

Excelente hotel. Antigo porém extremamente confortável com um café da manhã espetacular. Cama e chuveiro bons. Roupa de cama e toalhas de ótima qualidade. Uma vista linda de Ostuni. Parabéns a toda equipe!!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Ingrid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top hôtel

Top expérience.La vue, jardin et piscine magnifique. Le petit déjeuner est top
Stayed 14 nights in Aug 2025

4/10 Poor

bruno

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hotel des annees 70 , propre mais vieillot, wifi peu performant, belle piscine, plutot familles et enfants , donc bruyant, petit dejeuner qualité moyenne. Personnel sympa
Stayed 10 nights in Aug 2025

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities
Bella struttura, letti comodi, bisognerebbe solo rinnovare un po'
Stayed 1 night in Aug 2025

8/10 Good

ALESSANDRO

Stayed 1 night in Jul 2025

10/10 Excellent

Agne

Stayed 1 night in Jul 2025

8/10 Good

diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura un po datata che ha bisogno di un po di rinnovo, comunque pulita e personale super e buona colazione l’area relax con piscina e’ favolosa con una bella vista panoramica su Ostuni.
Stayed 7 nights in Jul 2025