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Best Western Plus Oswego Hotel and Conference Center

2.5 star property

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Photo gallery for Best Western Plus Oswego Hotel and Conference Center

Lunch, dinner served; American cuisine, beach views
Exterior
Property amenity
Lunch, dinner served; American cuisine, beach views
Indoor pool, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
26 E 1st Street, Oswego, NY, 13126
  • Place, Richardson-Bates House Museum
    ‪6 min walk‬
  • Place, Fort Ontario State Historic Site
    ‪10 min walk‬
  • Place, State University of New York-Oswego
    ‪3 min drive‬

Room options

View all photos for Suite, 1 King Bed, Hot Tub, River View (with Sofabed)

Suite, 1 King Bed, Hot Tub, River View (with Sofabed)

Suite, 1 King Bed, Hot Tub, River View (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Balcony

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Accessible, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator, River View

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Refrigerator, River View

9.0 out of 10
Wonderful
(46 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Microwave (Oversized Room)

In-room safe, individually decorated, individually furnished, desk

Standard Room, Multiple Beds, Non Smoking, Microwave (Oversized Room)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Room, 1 King Bed, Balcony, Lake View

Superior Room, 1 King Bed, Balcony, Lake View

Superior Room, 1 King Bed, Balcony, Lake View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony, Lake View

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Balcony, Lake View

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony, Lake View

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Balcony, Lake View

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Refrigerator, River View (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Refrigerator, River View (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony, River View

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Balcony, River View

9.6 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Refrigerator, River View (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Refrigerator, River View (with Sofabed)

9.2 out of 10
Wonderful
(17 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Kitchenette, River View (Oversized Room;with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Kitchenette, River View (Oversized Room;with Sofabed)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Accessible, Bathtub

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, City View

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Refrigerator & Microwave, City View

7.6 out of 10
Good
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus Oswego Hotel and Conference Center

Lakefront hotel with free parking connected to the convention center in Oswego
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a sauna, a hot tub, and a business center.
Best Western Plus Oswego Hotel and Conference Center offers 107 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Oswego hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Best Western Plus Oswego Hotel and Conference Center. During your stay, you'll be connected to the convention center, and just a quick walk from Lake Ontario. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy American cuisine and a beachfront location while dining at Alex
  • WiFi for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Lake Ontario and 9 minutes by foot from Richardson-Bates House Museum
As a guest of Best Western Plus Oswego Hotel and Conference Center, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

You'll find a business center on site. The business-friendly Best Western Plus Oswego Hotel and Conference Center also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This Oswego hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 9:00 AM.
Alex - This beachfront restaurant specializes in American cuisine and serves lunch and dinner.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1 per stay)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A restaurant

Restaurants on site

  • Alex

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space

Outdoors

  • On a lake
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Hand-held showerhead
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 5.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 1.00 per stay (rates may vary)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 5.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Captain's Quarters
Best Western Plus Captain's Quarters
Best Western Plus Captain's Quarters Hotel
Best Western Plus Captain's Quarters Hotel Oswego
Best Western Plus Captain's Quarters Oswego
Best Western Hotel Oswego
Best Western Oswego
Oswego Best Western
Best Western Captain`s Quarters Hotel Oswego
Best Western Plus Oswego Hotel
Best Western Plus Oswego
Best Western Oswego
Oswego Best Western
Best Western Hotel Oswego
Plus Oswego Conference Center
Best Western Plus Oswego Hotel and Conference Center Hotel
Best Western Plus Oswego Hotel and Conference Center Oswego

Best Western Plus Oswego Hotel and Conference Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 538 out of 883 reviews
Rating 8 - Good. 221 out of 883 reviews
Rating 6 - Okay. 60 out of 883 reviews
Rating 4 - Poor. 38 out of 883 reviews
Rating 2 - Terrible. 26 out of 883 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Isabel

Stayed 2 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect.
Stayed 2 nights in Oct 2025

8/10 Good

Katarzyna

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Parking was in front of the hotel. Very convenient. River view was very calming. Very clean pool, jacuzzi, sauna and steam room. Breakfast was very limited not too many healthy food options. Staff friendly.
Stayed 2 nights in Oct 2025

8/10 Good

Kirk, South Hadley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best Western was a great place to stay for a night. Room was nice, Bathroom was OK. Need a little bit of refresh. We definitely recommend staying for a night or two.
Stayed 1 night in Oct 2025

8/10 Good

Lise, South Hadley

Travelled with family
Liked: Staff & service, property conditions & facilities
It was a great place to stay for a couple of nights. Staff was very nice. It was clean, easy parking convenient to other places. Room was wonderful.
Stayed 2 nights in Oct 2025

8/10 Good

Kristin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, amenities
NA
Stayed 2 nights in Oct 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay.
Stayed 3 nights in Sep 2025

4/10 Poor

Thelma

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Jillian

Disliked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful, breakfast was great, a the balcony view was a nice bonus. Great stay
Stayed 2 nights in Oct 2025

10/10 Excellent

Joseph

Stayed 2 nights in Oct 2025

6/10 Okay

james, Naples

Travelled with partner
Didn't provide toilet paper when requested. A/c was iffy at best. Well located
Stayed 2 nights in Oct 2025

6/10 Okay

Doreen

Liked: Cleanliness, property conditions & facilities, room comfort

Ehhhhhh….dont come for the view!

Clean room, comfortable bed, nice welcome staff….however….right n the middle of my morning shower we lost all water. When we called they said it was a maintenance issue and had no idea what the problem was or when it would be resolved. So we packed up and checked out ( me with my hair full of shampoo) when asked if we would be compensated for the inconvenience, the clerk offered a late check-out. Nobody bothered to call and inform us of that prior to our departure…..
Stayed 1 night in Oct 2025

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine!

Very nice hotel. Friendly helpful staff. Thanks
Stayed 1 night in Sep 2025

6/10 Okay

Wade

Stayed 1 night in Sep 2025

8/10 Good

Thomas

View wa good
Stayed 1 night in Sep 2025

10/10 Excellent

carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Audra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The frint desk associate was amzing for our check in. I believe it was Tyler. He is aqesome.
Stayed 1 night in Sep 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was smooth and cery pleasant. Beautiful views. Convenient for walking to resturants.
Stayed 1 night in Aug 2025

2/10 Terrible

Judith

Stayed 2 nights in Sep 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location

Great location on the river, nice views, walkable to downtown amenities.
Stayed 3 nights in Aug 2025

2/10 Terrible

Lisa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smelled so bad like cigarette smoke Did not smell fresh
Stayed 1 night in Aug 2025

10/10 Excellent

joy-anna, patchogue

Stayed 2 nights in Aug 2025

10/10 Excellent

Bill

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff and excellent view of the river. Great restaurant right across the street.
Stayed 2 nights in Aug 2025