Tokachigawa Mall Onsen Seijyakubow

3.0 star property

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Photo gallery for Tokachigawa Mall Onsen Seijyakubow

Courtyard
Body treatments, facials, reflexology, 2 treatment rooms, massages
Deluxe Twin Room with Open Air bath - Non-Smoking | Bathroom
Executive Twin Room with Open Air bath - Non-Smoking | Bathroom
Breakfast and dinner served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
16- Tokachigawaonsenminami, Otofuke, Hokkaido, 080-0263
  • Place, Tokachigawa Onsen
    â€Ș9 min walk‬
  • Place, Hokkaido Tokachi Ecology Park
    â€Ș14 min walk‬
  • Place, Tokachigaoka Park
    â€Ș17 min walk‬
  • Airport, Obihiro (OBO-Tokachi - Obihiro)
    â€Ș34 min drive‬

Room options

Standard Twin Room with Open Air bath - Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

Deluxe Twin Room with Open Air bath - Non-Smoking

  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

Executive Twin Room with Open Air bath - Non-Smoking

  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

Superior Twin Room with Open Air bath - Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

Deluxe Twin Room with Open Air bath - Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

Executive Twin Room with Open Air bath - Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

Superior Twin Room with Open Air bath - Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

Similar properties

About this property

Tokachigawa Mall Onsen Seijyakubow

A full-service spa, a restaurant, and massage/treatment rooms are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities and a garden are onsite.
Tokachigawa Mall Onsen Seijyakubow offers 24 air-conditioned accommodations with bathrobes and hair dryers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished. 55-inch flat-screen televisions come with cable channels.

Bathrooms include bidets and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). There are 2 hot springs on site.

During your stay at Tokachigawa Mall Onsen Seijyakubow, you're just a quick walk from Tokachigawa Onsen. Features include free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy Japanese cuisine while dining at JAPANESE DINING WAKEI
  • Treat yourself to massages, reflexology, or facials at the spa
  • Amenities include laundry facilities and a terrace
  • Onsite recreation includes hot springs
  • 7 minutes by foot from Tokachigawa Onsen and a 2-minute drive from Hokkaido Tokachi Ecology Park
There's a restaurant on site. WiFi is free in public spaces. As a guest of Tokachigawa Mall Onsen Seijyakubow, you'll find a full-service spa and hot springs. Spa services, a terrace, and a garden are also featured at Tokachigawa Mall Onsen Seijyakubow.

This 3-star Otofuke hotel is smoke free.

JAPANESE DINING WAKEI - This restaurant specializes in Japanese cuisine and serves breakfast and dinner.
TEPPANYAKI DINING TOKACHI - This restaurant specializes in barbecue. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A restaurant
  • Kaiseki meal

Restaurants on site

  • JAPANESE DINING WAKEI
  • TEPPANYAKI DINING TOKACHI

Things to do

  • 2 hot springs
  • Full-service spa

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • 2 hot springs
  • 2 treatment rooms
  • Facials
  • Hot springs water temperature - 26 ÂșC
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Accessible bathtub
  • Accessible shuttle
  • Assistive listening devices
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar in bathtub (51 centimetre high)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Magnifying mirror
  • No lift
  • Portable bathtub seat
  • Portable shower seat
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (70 centimetre high)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (65 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Individual furnishings
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 7:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property's public bath and hot springs are open from 2 PM to 10 AM the next day.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children 6 and younger are not allowed at this property. All guests older than 6 are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 7:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 6 years old and younger aren't allowed at this property.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Tokachigawa Moor Onsen Seijyakubow
Tokachigawa Mall Onsen Seijyakubow Hotel
Tokachigawa Mall Onsen Seijyakubow Otofuke
Tokachigawa Mall Onsen Seijyakubow Hotel Otofuke

Tokachigawa Mall Onsen Seijyakubow Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 21 out of 31 reviews
Rating 8 - Good. 6 out of 31 reviews
Rating 6 - Okay. 2 out of 31 reviews
Rating 4 - Poor. 1 out of 31 reviews
Rating 2 - Terrible. 1 out of 31 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Aw

Liked: Cleanliness, staff & service, amenities
Outstanding Onsen water. Clean room. Helpful staff. Great amenities.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

MP Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Minimalist design with great taste and comfort. Fabulous food. Serene and relaxing.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

SHAHIRA ZAIREEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As this is my first ryokan experience, I was very impressed and satisfied with the overall experience. The outdoor private onsen was great. The highlight was the level of service provided by the staff. They were very helpful and ensured our meal adhered to our dietary needs. Would visit again.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Lilo

Liked: Cleanliness, amenities, property conditions & facilities
I stayed at Tokachigawa Moor Onsen Seijyakubow for two nights. I had high expectations for this stay, having booked nearly a year in advance via Expedia. While there were highlights, the experience was marred by a significant operational oversight. Six months prior to my arrival, I specifically requested to change my dinner to Teppanyaki for the second night. Unfortunately, the staff missed this request entirely. They only contacted me a few days before my trip to inform me that Teppanyaki was only available for my first night due to lack of availability. For a high-end establishment, this level of administrative negligence was disappointing. Regarding the facilities, while the guest rooms and the reception lobby were immaculate and beautifully maintained, the private onsen area needs more attention. There was a noticeable odor in the shower section, and I observed mold in the grout between the tiles. This suggests the cleaning staff needs to be more thorough. On a positive note, the culinary experience was outstanding. Both the Teppanyaki and the Kaiseki meals were well above standard and truly delicious. The staff were also very apologetic regarding the booking error, which I appreciated. I sincerely hope the management can improve their reservation tracking and deep cleaning processes. With these improvements, Seijyakubow has the potential to become the premier hotel in the Tokachigawa Onsen area.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Masamitsu

食äș‹ă‚„ćźąćź€ăŻă‚‚ăĄă‚ă‚“ă™ăŸ
Stayed 1 night in Jan 2026
Verified

8/10 Good

ăȘおや

Liked: Cleanliness, amenities, property conditions & facilities
ă‚čă‚żăƒƒăƒ•ăźćŻŸćżœă‚ˆă‹ăŁăŸă€‚ 柹柀もćșƒă„ç©ș間でç¶șéș—ă«ă•ă‚ŒăŠăŸăźăŒă‚ˆă‹ăŁăŸă€‚
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

TOMOMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ăšăŠă‚‚æž…æœ”ă§ć»ș物è‡Șäœ“ăšăŠă‚‚ç¶șéș—です。 ă‚čタッフぼæ–čă€…ă‚‚æž©ă‹ăă€æ°—éŁă„ă‚‚çŹ‘éĄ”ă‚‚æœ€é«˜ă§ă—ăŸă€‚ æž©æł‰ă‚‚ă‚‚ăĄă‚ă‚“æ°—æŒăĄă‚ˆăă€ă„ă€ă§ă‚‚ć„œăăȘă‚żă‚€ăƒŸăƒłă‚°ă§ć…„ă‚Œă‚‹ă“ăšăŒćŹ‰ă—ă„ăšă“ă‚ă§ă™ă€‚
Stayed 1 night in Jul 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

éœČć€©éąšć‘‚ăŻæœ€é«˜ă§ă—ăŸ

é«˜çŽšæ„ŸăŒă‚ă‚ŠăŠă‚‚ăŠăȘă—ăŻçŽ æ™Žă‚‰ă—ă„ă§ă™ă€‚éƒšć±‹ăšéœČć€©éąšć‘‚ăŻç”łă—ćˆ†ăȘăă€æž…æœ”æ„Ÿă‚‚ă‚ă‚ŠăŠæŽ’èœă§è‰Żă‹ăŁăŸă§ă™ă€‚ ă‚čăƒȘăƒƒăƒ‘ç„Ąă—ă§æ­©ăé€šć†…ăŻç•łăŒæ°—æŒăĄă‚ˆăă€ăšă«ă‹ăć†…èŁ…ăŒçŽ æ•”ă§éžæ—„ćžžă‚’ć‘łă‚ăˆăŸă™ă€‚ ć€§æ”Žć Žă‚‚ç©șいどいどèČžćˆ‡çŠ¶æ…‹ă€‚é«˜çŽšæ„ŸăŒă‚ă‚Šă‚†ăŁăă‚Šăšæ„œă—ă‚ăŸă—ăŸă€‚äșșべすれ違うäș‹ă‚‚ç„Ąăăƒ—ăƒ©ă‚€ăƒ™ăƒŒăƒˆăŒç©șé–“ăŻäżăŸă‚ŒăŠă„ăŸă™ă€‚ ただお食äș‹ăŒæœŸćŸ…ă—ăŠă„ăŸă ă‘ă«æź‹ćż”でした。 ç‰čă«ć€•éŁŸăŻæ™źé€šă§ă™ă€‚ăŠæŽ’èœæ„ŸăŻç„Ąă‹ăŁăŸă§ă™ ă‚ăšé«˜çŽšăƒ›ăƒ†ăƒ«ăȘăźă«ă€æœšăźăƒ†ăƒŒăƒ–ăƒ«ă«ăƒ“ăƒ‹ăƒŒăƒ«ăźăƒžăƒƒăƒˆă‚’ă‹ă‘ăŠă„ă‚‹ăźăŒăšăŠă‚‚æ°—ă«ăȘă‚ŠăŸă—ăŸă€‚
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Hang Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ç’°ćąƒäž€æ”ïŒŒæŽšè–Šæ™šé€ć‡çŽšé”æżç‡’
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Yukari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
çŸ„ă‚‹é™ă‚Šă€ćŒ—æ”·é“No1æœ€é«˜çŽšæ—…é€šă§ă™ă€‚ćż…ăšă€ć†èšȘしたいです。
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
é€ŁæłŠă—ăŠć€•éŁŸç· ă‚ăźéŁŸäș‹ăŒçšČćș­ă†ă©ă‚“ăšç©Žć­ćŻżćžă€‚æœăŻéŠ€é±ˆăźè„żäșŹç„Œăă€‚ć…šèˆŹçš„ă«ćœ°ăźéŁŸæă«æ‹˜ă‚‰ăȘă„ăƒĄăƒ‹ăƒ„ăƒŒă§ă—ăŸă€‚ă‚ă–ă‚ă–ćŒ—æ”·é“ćć‹ăŸă§èĄŒăŁăŸăźă§ćœ°ć…ƒăźèȘ‡ă‚Œă‚‹éŁŸæă‚’æœŸćŸ…ă™ă‚‹ăźăŒæ™źé€šăšæ€ă„ăŸă™ă€‚
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

toshihide

Liked: Cleanliness, staff & service, property conditions & facilities
æœ€é«˜ăźă‚”ăƒŒăƒ“ă‚čでした。
Stayed 1 night in Jun 2023
Verified

8/10 Good

ăƒȘス

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ă‚„ăŻă‚‰ăŻé«˜çŽšăŁăŠæ„Ÿă˜ïŒ éœČć€©éąšć‘‚æœ€é«˜ă§ă—ăŸă€‚
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Mitsugu

Stayed 1 night in Jan 2026
Verified

10/10 Excellent

C T David

Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Sora

Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Midori

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025
Verified

4/10 Poor

LING LAM

Disliked: Staff & service
Stayed 1 night in May 2025
Verified

10/10 Excellent

KATSUYOSHI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

David C T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

RURIKO

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024
Verified

8/10 Good

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Min Jae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Wai Yee Rita

Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

NORIKO

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023