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4.5 out of 5

"This hotel is a self-styled 5 star, not quite what you'd expect, but worth every one of those stars. The location cannot be beaten, right in the heart ... " More

By a verified traveller on Fri 25 Sep 2020

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Classic Double or Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
€132* Per night/room 16 May - 17 May

Junior Suite, 1 King Bed, Balcony, Partial Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Hotel Palazzo Papaleo, you're just a quick walk from Otranto Waterfront. Free breakfast, free WiFi in public areas and a full-service spa are available.

  • Free continental breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Self-parking available for a fee
  • Treat yourself to hot stone massages, body treatments or body scrubs at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a steam room
  • Steps from Otranto Waterfront and Otranto Cathedral
  • Airport and train station pick-up shuttle service available for a fee

Hotel Palazzo Papaleo ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Palazzo Papaleo

Everyone (1) Couples (1)
4 out of 5

Posted by on 2 Oct 2021

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5 out of 5
This hotel is a self-styled 5 star, not quite what you'd expect, but worth every one of those stars. The location cannot be beaten, right in the heart of the old town, within touching distance of the Cathedral (literally), the rooms are very comfortable and we had a balcony and large terrace (not that we ever had time to use them). What makes this place even more special though is the fantastic staff, every one of them pleasany and welcoming. The communication with Patrizia before arriving was first class. Otranto is a wonderful place, and I couldn't recommend this hotel highly enough to fellow travellers.

Posted by , from Manchester on 25 Sep 2020

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About the Hotel Palazzo Papaleo

Location Via Rondachi 1, Otranto, LE 73028

Property Features

Hotel Palazzo Papaleo offers its guests a full-service spa, Access to hot tub, and a steam room. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A rooftop terrace, spa services, and a library are also featured at the luxury Hotel Palazzo Papaleo. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Otranto hotel.

  • 1 building
  • 9 guestrooms or units
  • 3 levels
  • Built in 1800
  • Continental breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Offsite parking discounted rates available

Transport

  • Train station: Otranto Station (1.2 km / 0.7 mi)
  • Property shuttles: Airport shuttle and train station pick-up
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Palazzo Papaleo offers 9 accommodations with minibars and a safe. Beds feature premium bedding. LED televisions come with pay-per-view films. Bathrooms include a shower, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Films for purchase
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served a free continental breakfast daily from 8:00 AM to 10:30 AM.

Hotel Palazzo Papaleo has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include Access to hot tub and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Bicycle rentals nearby
  • Boat tours nearby
  • Snorkelling nearby
  • Hiking/biking trails nearby
  • Windsurfing nearby
  • Scuba diving nearby

Spa Services

The on-site spa has 2 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body wraps. The spa is equipped with Turkish bath/hammam.

  • Hot stone massage
  • Number of treatment rooms 2
  • Couples treatment rooms
  • Sports massage
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible public washroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hotel Palazzo Papaleo offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 20.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club and cash. For guests' safety, the property includes a smoke detector in all accommodation. Contactless check-out is available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 3
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 April - 30 June, EUR 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 July - 31 August, EUR 3.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 100 per vehicle (one-way)
  • Self-parking fee: EUR 20 per day
  • Nearby parking fee: EUR 20 per night (1312 ft away)
  • Crib (infant bed) fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Palazzo Papaleo
  • Hotel Palazzo Papaleo Otranto
  • Palazzo Papaleo
  • Palazzo Papaleo Otranto
  • Boutique Hotel Palazzo Papaleo
  • Palazzo Papaleo Hotel
  • Hotel Palazzo Papaleo Hotel
  • Hotel Palazzo Papaleo Otranto
  • Hotel Palazzo Papaleo Hotel Otranto

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.