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Biwako Hotel

4.0 star property
VIP Access

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Photo gallery for Biwako Hotel

A large indoor swimming pool with a view of a body of water and mountains through large windows.
A modern room with a large window offering a view of the sea and distant mountains.
A hotel room with a large bed, a view of the sea, and a table with a bottle.
A modern hotel with a pool, multiple floors, and a glass facade reflecting the surroundings.
A hotel room with a large bed, a desk, a chair, and a view of the ocean.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2-40 Hama-Machi, Otsu, Shiga-ken, 520-0041
  • Place, Biwako Hall
    ‪10 min walk‬
  • Place, Lake Biwa Canal
    ‪11 min walk‬
  • Place, Mii-dera
    ‪4 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Twin Room [Non-Smoking] - Lake View (40sqm)

A hotel room with two beds, a desk with a TV, a chair, a small table with a lamp, and a view of the ocean.

Deluxe Twin Room [Non-Smoking] - Lake View (40sqm)

8.8 out of 10
Excellent
(22 reviews)
  • Lake view
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room [Non-Smoking] - Lake View (30sqm)

Deluxe Double Room [Non-Smoking] - Lake View (30sqm)

Deluxe Double Room [Non-Smoking] - Lake View (30sqm)

10.0 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Lake View Double Room 26 To 30 Sq M

In-room safe, desk, blackout curtains, iron/ironing board (on request)

Deluxe Lake View Double Room 26 To 30 Sq M

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Lake View Twin Room 36 To 40 Sq M

In-room safe, desk, blackout curtains, iron/ironing board (on request)

Deluxe Lake View Twin Room 36 To 40 Sq M

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Lake View Twin Room 36 To 40 Sq M

In-room safe, desk, blackout curtains, iron/ironing board (on request)

Superior Lake View Twin Room 36 To 40 Sq M

  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Luxury Twin Room AQUA with Lounge Access [Adult-Only], Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board (on request)

Premium Luxury Twin Room AQUA with Lounge Access [Adult-Only], Non-Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room [Non-Smoking] - Lake View (33sqm)

A double bed with a dark headboard, two pillows, and a yellow throw blanket.

Deluxe Twin Room [Non-Smoking] - Lake View (33sqm)

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room [Non-Smoking] - Lake View (40sqm)

A modern hotel room with a large bed, wooden panel wall, and a view of a cityscape through a large window.

Superior Twin Room [Non-Smoking] - Lake View (40sqm)

9.8 out of 10
Exceptional
(7 reviews)
  • Lake view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room [Non-Smoking] - Lake View (33sqm)

A hotel room with two beds, a desk with a TV, a chair, a lamp, and a large window with a view of the sea.

Superior Twin Room [Non-Smoking] - Lake View (33sqm)

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Luxury Twin Room VISTA with Lounge Access [Adult-Only], Non-Smoking

A hotel room with a large bed, a view of the sea, and a table with a bottle.

Premium Luxury Twin Room VISTA with Lounge Access [Adult-Only], Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Biwako Hotel

4 restaurants, a bar/lounge, and a rooftop terrace are available at this hotel. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Other amenities include a coffee shop/cafe, a seasonal outdoor pool, and conference space.
Biwako Hotel offers 175 accommodations with safes and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include shower/tub combinations, toilets with an electronic bidet, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 2:00 PM to midnight. There are hot springs on site.
During your stay at Biwako Hotel, you're just a quick walk from Lake Biwa. Features include free WiFi in public areas, free self parking, and free train station pick-up service.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include 4 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes hot springs and bike rentals
  • Within a 10-minute walk of Otsu Port and Biwako Flower Fountain
  • Free train station pick-up and train station drop-off shuttle service
Biwako Hotel offers its guests hot springs, a seasonal outdoor pool, and a children's pool. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A rooftop terrace, barbecue grills, and a vending machine are also featured at the business-friendly Biwako Hotel. A train station pick-up service and a train station drop-off service are free. Free self parking is available.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
Biwako Hotel has 4 restaurants serving breakfast, lunch, and dinner.
The Garden - Onsite buffet restaurant. Open daily.
OHMI - This steakhouse specializes in Japanese cuisine. Open daily.
HOSHI - This restaurant specializes in barbecue and serves lunch and dinner. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free train station pick-up shuttle from 8:00 AM to 10:00 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,500 to 5,500 for adults and JPY 1,750 to 2,750 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • HOSHI
  • OHMI
  • The Garden

Things to do

  • Bicycle rentals
  • Children's pool
  • Hot springs
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • On a lake
  • Rooftop terrace

Spa

  • Hot springs
  • Public bath open from 2:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 12 floors
  • Banquet hall
  • Built in 1998
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Meals are not included in the room rate for children ages 3 years and younger whose stay is included
Disposable personal items (toothbrush, razor, hair brush) are available on request in the lobby.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3500 to 5500 for adults, and JPY 1750 to 2750 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in July and close in September.
  • Pool access available from 9:00 AM to 5:00 PM.
  • One child 3 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in.

Property is also known as

Biwako Hotel
Biwako Hotel Otsu
Biwako Otsu
Biwako
Biwako Hotel Otsu
Biwako Hotel Hotel
Biwako Hotel Hotel Otsu

Biwako Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 427 out of 686 reviews
Rating 8 - Good. 206 out of 686 reviews
Rating 6 - Okay. 28 out of 686 reviews
Rating 4 - Poor. 13 out of 686 reviews
Rating 2 - Terrible. 12 out of 686 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ming Fai

Liked: Cleanliness, staff & service, amenities
Enjoyed the stay here.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

MARIKO SAGARA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and gorgeous room with beautiful lake view. Staff was very nice and the Onsen was very good. I would love to come back again.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Mari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay Breakfast was amazing
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Misty

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel and staff with great food options
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

?

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, good location with great view at reasonable price. Nice lake view public bath.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large hotel with amazing views of the lake. However amenities a little dated. We felt the beds and the lounge area in our room could have been swapped around to get the best view when relaxing with a drink rather than while asleep. Excellent location despite a little long walk to the station ( realise there was a shuttle available but prefer to walk) Bathroom needs an upgrade.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel on Lake Biwa - lovely rooms with beautiful lake view. Nice onsen and good breakfast 😀
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Lyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Excellent shuttle bus transportation to and from the train station.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

YOSHIMASA

Liked: Cleanliness, staff & service, property conditions & facilities
GOOD！
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jackson

Liked: Amenities
Absolutely delightful experience!
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

David N

Liked: Amenities
A wonderful break from sightseeing and a good home base to venture in Kyoto and Osaka
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Honcy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful English speaking staffs! Well maintained facilities and building!
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Gafyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, very clean and safe, beautiful views. Excellent food. Would have stayed longer if our schedule allowed 5⭐️
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Yan Por

Liked: Cleanliness, staff & service, property conditions & facilities
Good environment. See view is beautiful.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Etsuko

Liked: Cleanliness, staff & service, property conditions & facilities
We had a room with a view of Lake Biwa. It was a beautiful. And the breakfast was delicious.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lake view unobstructed

Lake view room worth it huge room . And the hotel onsen has a great view of the lake
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Vince

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a cruise ship experience. 10/10 Staff & Service. The view from their balcony was breathtaking. Definitely worth it
Stayed 3 nights in Sep 2025
Verified review

4/10 Poor

Yuki

Liked: Staff & service
Disliked: Property conditions & facilities
Normal hotel
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Yet man

Liked: Cleanliness, property conditions & facilities, room comfort

A relaxing trip

Nice view Comfortable room Service at lounge ok Food at dinner buffet not ok A walk near the lake a nice experience
Stayed 3 nights in Sep 2023
Verified review

8/10 Good

Josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle service available to and from Otsu station. Spacious room and great public bath.
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Wenchi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel and great view

It’s really happy to stay here. I believe all rooms are facing Biwako. Very good view, it’s our first priority option here.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Aki

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Bronwyn

Liked: Cleanliness, staff & service, amenities
The room was spotless and had great views over the harbour. It was a pity there were no chairs to sit on the small balcony. Another chair in the room was needed. The hotel is close to train transport which is why we chose it. We dtayed 4 nights and ate once at the restaurant. The receprion staff were very kind to microwave supermarket meals we purchased.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Udo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice, large, twin bedroom facing Lake Biwa. The room had a couch seating area and was still large enough for us to comfortably keep to big suitcases open in the room and easily get around. Breakfast service was good, with a variety of Japanese and Western dishes available. We also used the Club Lounge in the afternoons for tea and in the evenings for drinks and canapés. The staff were excellent, very friendly and professional. The hotel provides shuttle bus service to & from Otsu station plus there is a local tram line within a 5 min walk. The Lake Biwa cruise boat dock is within easy walking distance.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, easy-to-get to hotel with wonderful lake view; very good place to stay and access Kyoto/Uji etc. The only slight criticism would be the swimming pool - access earlier in the day (from 7:00 am ? and maybe keeping it open later than 17:00) would be highly desirable !!
Stayed 4 nights in Jul 2025