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ANDAZ OTTAWA BYWARD MARKET, BY HYATT

4.0 star property

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Photo gallery for ANDAZ OTTAWA BYWARD MARKET, BY HYATT

Rooftop terrace
Lobby
2 bars/lounges, rooftop bar
In-room safe, desk, blackout curtains, soundproofing
2 bars/lounges, rooftop bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
325 Dalhousie Street, Ottawa, ON, K1N 7G1
  • Place, Byward Market Square
    ‪3 min walk‬
  • Place, University of Ottawa
    ‪5 min walk‬
  • Place, Rideau Canal
    ‪5 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, City View

In-room safe, desk, blackout curtains, soundproofing

Deluxe Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(23 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(72 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

In-room safe, desk, blackout curtains, soundproofing

Room, 2 Queen Beds, City View

8.8 out of 10
Excellent
(29 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed, Accessible (Shower)

9.8 out of 10
Exceptional
(21 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 2 Queen Beds, Accessible (Shower)

9.0 out of 10
Wonderful
(18 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed, Accessible (Shower)

8.8 out of 10
Excellent
(17 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Andaz, Suite

Andaz, Suite

Andaz, Suite

9.4 out of 10
Exceptional
(6 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(19 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed

9.4 out of 10
Exceptional
(93 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout curtains, soundproofing

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(84 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

ANDAZ OTTAWA BYWARD MARKET, BY HYATT

A restaurant, 2 bars/lounges, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a coffee shop/cafe, and valet parking. Housekeeping is available on request.
ANDAZ OTTAWA BYWARD MARKET, BY HYATT offers 200 accommodations with safes and complimentary bottled water. Televisions come with cable channels and Netflix. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
ANDAZ OTTAWA BYWARD MARKET, BY HYATT's great location gets high marks from our customers. During your stay, you're just a quick walk from Byward Market Square. Features include free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness and spaciousness
  • Steps from Byward Market Square and 5 minutes by foot from University of Ottawa
  • Dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Event space at this hotel measures 4500 square feet (418 square meters) and includes conference space. A 24-hour fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly ANDAZ OTTAWA BYWARD MARKET, BY HYATT. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This 4-star Ottawa hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to noon.
Feast + Revel - This restaurant serves breakfast only.
Copper, Spirits & Sights - This rooftop bar serves light fare only. Happy hour is offered. Reservations are required. Open select days.
Feast + Revel - This restaurant serves dinner only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (CAD 48 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; CAD 15 to 32 for adults and CAD 7.50 to 32 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Copper, Spirits & Sights
  • Feast + Revel
  • Feast + Revel

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,500 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 50.00 per accommodation, per week
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 32 for adults, and CAD 7.50 to 32 for children
  • Covered valet parking fee: CAD 48 per day (in/out privileges)
  • Pet fee: CAD 50.00 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Andaz Ottawa Byward Market Hotel
Andaz Byward Market Hotel
Andaz Byward Market
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Hotel
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Ottawa
Andaz Ottawa Byward Market a concept by Hyatt
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Hotel Ottawa

ANDAZ OTTAWA BYWARD MARKET, BY HYATT Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1241 out of 1976 reviews
Rating 8 - Good. 381 out of 1976 reviews
Rating 6 - Okay. 166 out of 1976 reviews
Rating 4 - Poor. 91 out of 1976 reviews
Rating 2 - Terrible. 97 out of 1976 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Halyna

Stayed 1 night in Dec 2025

10/10 Excellent

Denis

Stayed 1 night in Nov 2025

10/10 Excellent

Mathieu

Stayed 1 night in Dec 2025

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room Walking distance to mall and Byward Market No onsite parking- be prepared to look for offsite parking
Stayed 1 night in Dec 2025

8/10 Good

Kaan

Business traveller
Liked: Cleanliness, staff & service, amenities
Overall nice stay. Clean rooms and pretty good for the price. The only comment I have is the TV’s in the rooms are a little outdated technology wise. They don’t have smart tv features like ; YouTube / Netflix / screen mirroring etc.
Stayed 1 night in Dec 2025

10/10 Excellent

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and would stay again. There was no recycling that i could find which is rare now in most hotels.
Stayed 1 night in Dec 2025

10/10 Excellent

Brian

Stayed 1 night in Dec 2025

6/10 Okay

Jordan, Toronto

Travelled with family
Disliked: Cleanliness, property conditions & facilities
front desk staff kept me waiting 20 minutes to check-in (as i waited behind only 1 person) because they didn't know how to process someone's check-out room charges as 2 transactions. then, when the staff finally served me, they were impatient with me as i took 20 seconds to retrieve my passport. the room was clean, except for the top sheet which had a stain & smelled of sweat. the bathroom fan didn't work, the bathroom door couldn't fully close, there was a 2 CM gap around it, and, because of how it was installed, it would slam open unless it was "latched shut" with a small, awkward to reach & turn "micro lock" which seemed like a weird mistake. after setting the shower temperature, it would oscillate between very hot and very cold, and the water pressure would drop regularly.
Stayed 3 nights in Dec 2025

8/10 Good

Taylour

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean, we wer
Stayed 1 night in Dec 2025

10/10 Excellent

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff very friendly and willing to be helpful
Stayed 1 night in Dec 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Delicious
Stayed 1 night in Nov 2025

6/10 Okay

Sheralyn

Stayed 1 night in Nov 2025

8/10 Good

Kim

Stayed 1 night in Nov 2025

10/10 Excellent

Martin

Stayed 1 night in Nov 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities
Everything was great
Stayed 1 night in Dec 2025

10/10 Excellent

Carl

Stayed 2 nights in Dec 2025

10/10 Excellent

Montana

Stayed 1 night in Dec 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very nice and clean. Staffs are super friendly. Valet parking is convenient. The room’s location is great!
Stayed 1 night in Dec 2025

10/10 Excellent

XIAOMENG, North York

Stayed 1 night in Dec 2025

2/10 Terrible

Matthiew

Stayed 1 night in Dec 2025

10/10 Excellent

Julienne

Stayed 1 night in Dec 2025

6/10 Okay

Christian

Stayed 3 nights in Dec 2025

10/10 Excellent

Melanie

Stayed 1 night in Dec 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff & hotel room were great. We were greeted with very friendly & accommodating front desk staff. My husband & I were happily surprised with a room upgrade...thank you ANDAZ! Only 2 negatives about our stay; we had a little hiccup with the AC, that being said room is floor to ceiling windows and it was the hottest day of the summer; 2nd parking isn't most convenient, there is valet$$$ & drop-off your luggage available with parking down the street. Location of hotel is great.
Stayed 1 night in Aug 2025

10/10 Excellent

Imtithal

Stayed 2 nights in Dec 2025