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Best Western Plus Gatineau-Ottawa Downtown

3.0 star property

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Exterior
View from room
Lobby
Executive Suite, 1 King Bed, Refrigerator, River View (with Sofabed)

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
131 Rue Laurier, Gatineau, QC, J8X3W3
  • Place, Jacques Cartier Park
    ‪1 min walk‬
  • Place, Canadian Museum of History
    ‪5 min walk‬
  • Place, Rideau Canal
    ‪13 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪25 min drive‬

Room options

View all photos for Accessible - 1 Queen, Mobility Accessible, Roll In Shower, Refrigerator, Non-Smoking

A hotel room with a bed, a television, a dresser, a chair, and a framed picture on the wall.

Accessible - 1 Queen, Mobility Accessible, Roll In Shower, Refrigerator, Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

Room with 1 King Bed, Refrigerator and Wi-Fi - Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

Accessible - 1 Queen, Mobility Accessible, Roll in Shower, Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator

Standard Room, 1 Queen Bed, Accessible, Refrigerator

Standard Room, 1 Queen Bed, Accessible, Refrigerator

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.2 out of 10
Very good
(45 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Refrigerator, River View

Standard Room, 2 Double Beds, Refrigerator, River View

Standard Room, 2 Double Beds, Refrigerator, River View

7.8 out of 10
Good
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Balcony, River View

Frette Italian sheets, premium bedding, down duvets, Select Comfort beds

Standard Room, 1 King Bed, Balcony, River View

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed, Refrigerator, River View (with Sofabed)

View from room

Executive Suite, 1 King Bed, Refrigerator, River View (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

8.4 out of 10
Very good
(46 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Refrigerator, River View

View from room

Standard Room, 1 King Bed, Refrigerator, River View

7.2 out of 10
Good
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchen (Full Kitchen)

Suite, 1 Queen Bed, Non Smoking, Kitchen (Full Kitchen) | Private kitchen

Suite, 1 Queen Bed, Non Smoking, Kitchen (Full Kitchen)

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Balcony, River View

View from room

Standard Room, 2 Double Beds, Balcony, River View

8.2 out of 10
Very good
(31 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Best Western Plus Gatineau-Ottawa Downtown

An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a business center, and conference space. Weekly housekeeping is available.
Best Western Plus Gatineau-Ottawa Downtown offers 133 accommodations with safes and complimentary newspapers. Select Comfort beds feature Frette Italian sheets, down comforters, and premium bedding. 42-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Gatineau hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Best Western Plus Gatineau-Ottawa Downtown. During your stay, you're just a quick walk from Canadian Museum of History. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Steps from Jacques Cartier Park and 6 minutes by foot from Canadian Museum of History
Best Western Plus Gatineau-Ottawa Downtown offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. Business amenities include a 24-hour business center and 4 meeting rooms. Event space at this hotel measures 4155 square feet (386 square meters) and includes a conference center. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Best Western Plus Gatineau-Ottawa Downtown. Limited free parking is available on a first-come, first-served basis.

This 3-star Gatineau hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: CAD 15 for adults and CAD 8.95 for children

Things to do

  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (4,155 square foot of space)

Outdoors

  • In a provincial park
  • On a river
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1965
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15 for adults and CAD 8.95 for children
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 2026-11-30, 575492
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Gatineau-Ottawa
Best Western Plus Gatineau-Ottawa
Best Western Plus Hotel Gatineau-Ottawa
Best Western Gatineau
Best Western Hotel Gatineau
BEST WESTERN PLUS Gatineau-Ottawa Quebec
Gatineau Best Western
Best Western Plus Gatineau-Ottawa Hotel
Best Western Plus Gatineau Ottawa
Plus Gatineau Ottawa Gatineau
Best Western Plus Gatineau Ottawa
Best Western Plus Gatineau-Ottawa Downtown Hotel
Best Western Plus Gatineau-Ottawa Downtown Gatineau
Best Western Plus Gatineau-Ottawa Downtown Hotel Gatineau

Best Western Plus Gatineau-Ottawa Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 451 out of 1114 reviews
Rating 8 - Good. 301 out of 1114 reviews
Rating 6 - Okay. 175 out of 1114 reviews
Rating 4 - Poor. 94 out of 1114 reviews
Rating 2 - Terrible. 93 out of 1114 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect spot for our stay . Easy to locate and very helpful check in staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Brigitte

Clean room and quiet and staff is all very nice
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have always had a very comfortable and relaxing stay every time there. Great location. It fit the bill.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location to explore downtown Ottawa if you have a vehicle. 👍
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Harrison

Liked: Cleanliness
Clean room staff was awesome.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Abderrahmane

Liked: Cleanliness, amenities, property conditions & facilities
nice hotel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Wendell

Liked: Cleanliness, amenities, property conditions & facilities
Great for the price! The room was clean, beds were comfortable and pool was great! The check-in and check-out was quick and efficient and the staff were quite helpful and friendly. Hotel location is wonderful as it is within 10mins drive of lots of happening areas. Will not hesitate to recommend.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Alisenne

Liked: Cleanliness, staff & service, amenities
Pool was nice, ants were in the change room floor crack though.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Eden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Danny

Liked: Cleanliness, property conditions & facilities
Everything was perfect
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Hardik

Liked: Cleanliness, property conditions & facilities
Amazing room and amazing staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, nice staff, easy check in, quiet rooms
Stayed 1 night in Dec 2025
Verified

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities
A dated hotel, but amenities are sufficient. Generally clean, but around the edges (bed skirt) could be cleaner/replaced. Pillows were terrible, but the beds were clean and comfy enough. Pool was fun for the kids, but again, the pool deck could be cleaned more often and could use some tlc.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Leendert van

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Jul 2025
Verified

8/10 Good

HORACE

Liked: Staff & service
The hotel is dated but in an excellent location, walkable distance to Parliament Hill and Byward market. Nice and quiet neighborhood. We had a view of the river and Parliament Hill which was very nice. Free parking was another nice feature. We had no problem with parking as it was during the quieter winter season. Staff is attentive when prompted. Overall no major complaints or compliments.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a clean room,free parking, awesome staff,it was an excellent stay thank you 💯
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Riad

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Rooms are clean, but dated. Beds are not very comfortable and the hotel is very noisy. Rooms not sound proofed at all.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Continental breakfast would be nice
Stayed 3 nights in Dec 2025
Verified

4/10 Poor

Norma

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff can do better with customer service.
Stayed 1 night in Mar 2026
Verified

8/10 Good

ANNIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and Clean hotel, they got everything you need inbthe room. We enjoy our stay! Thank you.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff, very clean room.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Ona

Liked: Cleanliness, staff & service, property conditions & facilities
Looking forward to my next stay!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and clean room
Stayed 1 night in Oct 2025