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Brookstreet

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Photo gallery for Brookstreet

Property entrance
Terrace/patio
Reception
Indoor pool, seasonal outdoor pool
A modern hotel room with a large bed, a desk with a lamp, a chair, and a patterned wall.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
525 Legget Drive, Ottawa, ON, K2K 2W2
  • Place, Wesley Clover Parks
    ‪10 min drive‬
  • Place, Canadian Tire Centre
    ‪11 min drive‬
  • Place, Kanata Centrum Shopping Centre
    ‪11 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪34 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

9.8 out of 10
Exceptional
(10 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

A modern hotel room with a large bed, a desk with a lamp, a chair, and a patterned wall.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(80 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(54 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Golf View

Deluxe Room, 1 King Bed, Balcony, Golf View

Deluxe Room, 1 King Bed, Balcony, Golf View

9.8 out of 10
Exceptional
(12 reviews)
  • Golf view
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Brookstreet

This smoke-free hotel features a full-service spa, a golf course, and an indoor pool. WiFi in public areas is free. Other amenities include a restaurant, a health club, and a bar/lounge.
Brookstreet offers 276 accommodations with minibars and safes. Beds feature premium bedding. 37-inch plasma televisions come with cable channels and pay movies. Bathrooms include showers, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club and complimentary bicycles. An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 13 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Our customers tell us they can't get enough of the pool at Brookstreet. During your stay, you'll be close to Canadian Tire Centre. You'll find features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy golf course views while dining at Perspectives Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking, self parking, and RV/bus/truck parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Treat yourself to body scrubs, manicures and pedicures, or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a golf course, a gym, and a sauna
  • Guests have great things to say about the pool and the helpful staff
  • 9 minutes by car from Canadian Tire Centre and 6 minutes from Kanata Leisure Centre and Wave Pool
  • Pets welcome for a fee
Brookstreet offers its guests a full-service spa, a golf course, and an indoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 27986 square feet (2600 square meters) and includes conference space. A seasonal outdoor pool, a health club, and a hot tub are also featured at the luxury Brookstreet. Parking is available for a fee.

This 4.5-star Ottawa hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 8:30 AM to 1:00 PM.
Perspectives Restaurant - Overlooking the golf course, this restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (CAD 15.95 per night; includes in/out privileges)
  • Valet parking on site (CAD 24.95 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 8:30 AM to 1:00 PM on weekends; CAD 18 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Perspectives Restaurant

Things to do

  • 18-hole golf course
  • Evening entertainment
  • Free bicycle rentals
  • Full-service spa
  • Golf
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Piano
  • Pickleball
  • Pro golf shop
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • 27,986 square feet of conference space
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Full-service spa

  • 13 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch HDTV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet (varies based on length of stay), plus a deposit of CAD 250.00 per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 18 to 25 per person
  • Self parking fee: CAD 15.95 per night (in/out privileges)
  • Valet parking fee: CAD 24.95 per night (in/out privileges)
  • Pet deposit: CAD 250.00 per stay
  • Pet fee: CAD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in September.
  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Brookstreet
Brookstreet Hotel
Brookstreet Hotel Ottawa
Brookstreet Ottawa
Brook Street Hotel
Brookstreet Hotel
Brookstreet Ottawa
Brookstreet Hotel Ottawa

Brookstreet Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 857 out of 1258 reviews
Rating 8 - Good. 252 out of 1258 reviews
Rating 6 - Okay. 84 out of 1258 reviews
Rating 4 - Poor. 35 out of 1258 reviews
Rating 2 - Terrible. 30 out of 1258 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
Good experience courtesy staff and good food! Clean rooms
Stayed 1 night in Feb 2026

8/10 Good

Seth

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, however there were some clothing items left in room from previous guest. The room service was responsive, quick and excellent . Room was great and the restaurant was top tier. TV’s are dated though… people want to stream.
Stayed 2 nights in Jan 2026

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Great room and super clean. Check in and out was super fast. Loved the live music at Perspectives.
Stayed 1 night in Feb 2026

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Dec 2025

10/10 Excellent

Tim

Stayed 2 nights in Jan 2026

10/10 Excellent

Joey

Business traveller
Liked: Cleanliness, staff & service, amenities
It's was clean and safe. Staff was gentle.
Stayed 1 night in Nov 2025

4/10 Poor

Mohammad

Liked: Cleanliness, property conditions & facilities
As usual, this should be an Expedia VIP facility but I never get upgraded
Stayed 4 nights in Jan 2026

10/10 Excellent

Joshua

Stayed 2 nights in Feb 2026

6/10 Okay

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
This was the first time I have stayed at the Brookstreet where I had a bad stay. I wound up in one of those adjoining rooms. The people next to us (my 80 yr old mom and me) came back to their room at around 11 pm, very drunk. They were loud talking/arguing for an hour and a half and we could hear every single word through the paper thin walls. The language was very vulgar and not something we wanted to hear. Then when they were finished the arguing part, they decided to “make up” for over a half hour. I was shocked at what could be heard through the thin walls. I thought about making a complaint but then thought twice. I was concerned that these people would simply amp up the noise and we would get no peace at all. I told the Brookstreet at check out and they comped the parking, but ….. it was not a pleasant stay. My advice is to make sure you do not get a room with an adjoining room, unless you have family or friends staying in the room beside you.
Stayed 1 night in Jan 2026

10/10 Excellent

Gregory Gordon, Carlsbad Springs

Stayed 1 night in Jan 2026

10/10 Excellent

Maadeleine

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice hotel. Room service food was GREAT.
Stayed 2 nights in Jan 2026

10/10 Excellent

Yacoub

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Jan 2026

10/10 Excellent

Alexandre

Stayed 3 nights in Jan 2026

8/10 Good

Munther M

Stayed 1 night in Jan 2026

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were there for the night to attend a hockey game. The location was perfect. The room was very nice. My only complaint is that our room was located on the 12th floor and was hotter than hades. On one of the coldest nights we slept with the window open and was still hot.
Stayed 1 night in Jan 2026

10/10 Excellent

Kevin

Stayed 1 night in Jan 2026

10/10 Excellent

Jessica

Stayed 1 night in Jan 2026

4/10 Poor

joshua

Liked: Cleanliness, amenities
At first the hotel was amazing with lots to offer… then my wife was almost electrocuted by melted wiring on the hairdryer (causing sparks), our toilet banged against the wall after every flush, the room walls are paper thin despite advertising “soundproof”; I was unable to sleep until our neighbour came off his phone. The dinner in the jazz lounge was superb until my wife received her chocolate mousse, the chestnut cremeux was entirely off and sour. I do not recommend. My wife was also charged more than what she expected at the spa as the staff had offered her a facial during her her eyebrow tint and it was not clear that there would be added charges for what she was given. This was our anniversary getaway and we were not pleased.
Stayed 1 night in Jan 2026

10/10 Excellent

parveez

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean staff were friendly and helpful. Shoutout to Spencer whow works in the restaurant exceptional service
Stayed 3 nights in Jan 2026

10/10 Excellent

Bailey

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had the absolute best stay. From the moment we arrived , until the moment we left, every detail was thought of. Shawnee went out of her way to welcome my daughters and share in the birthday excitement. She even went as far as to send a birthday gift box with some treats and a birthday card in it for the girls. They were so thrilled! At breakfast the next morning, we had the most wonderful server who went above and beyond the entire meal. He was kind, friendly and thought of ways to make kids and parents feel welcome. He brought the girls cake pops at the end of the meal, wished our girl a happy birthday and made coffees to go for us parents (just because). We could not be more impressed and I won’t be surprised if we and up back here to celebrate here next year too!
Stayed 1 night in Jan 2026

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Jan 2026

10/10 Excellent

Tamara

Travelled with family
Liked: Property conditions & facilities
Staff were exceptional
Stayed 1 night in Jan 2026

10/10 Excellent

Caroline

Stayed 2 nights in Jan 2026

4/10 Poor

Madison

Check-in was a nightmare. Was a gift for my wife who waited 30+ minutes at checkin to be told her room was not ready (roughly an hour after check in time) and almost making her late for her spa appt. She was excited to check-in, settle in , and then go, but instead it was super hectic! was a poor start to a gift.
Stayed 1 night in Jan 2026

2/10 Terrible

Steve

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Checking in took too long
Stayed 1 night in Jan 2026