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Aparthotel

Capital Hill Hotel and Suites

4.5 star property

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Photo gallery for Capital Hill Hotel and Suites

In-room safe, desk, blackout curtains, iron/ironing board
Lobby sitting area
Lobby
Fitness facility
Coffee/tea maker

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
88 Albert St, Ottawa, ON, K1P5E9
  • Place, Elgin Street
    ‪1 min walk‬
  • Place, Rideau Canal
    ‪2 min walk‬
  • Place, Parliament Hill
    ‪5 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

Suite

Suite

  • 62 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds OR 1 Double Sofa Bed

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About this property

Capital Hill Hotel and Suites

This smoke-free aparthotel features a restaurant, a 24-hour fitness center, and a 24-hour business center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and concierge services. Each apartment provides a sitting area and a coffee/tea maker, plus free WiFi and a flat-screen TV with cable channels. Free local calls, a hair dryer, and a safe are among the other amenities that guests will find.
Capital Hill Hotel and Suites offers 155 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Ottawa aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a 24-hour fitness center.
During your stay at Capital Hill Hotel and Suites, you're just a quick walk from Rideau Canal. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym. This luxury aparthotel has 155 apartments on 12 floors. Free WiFi and a flat-screen TV are available in each apartment.
  • Each apartment offers a sitting area, a flat-screen TV, and a coffee maker
  • Free WiFi
  • Options for a bite to eat include a coffee shop and a restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Services include a concierge, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Just a 3-minute walk from Rideau Canal and 6 minutes by foot from Parliament Hill
  • Pets welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. A 24-hour fitness center, multilingual staff, and concierge services are also featured at the luxury Capital Hill Hotel and Suites. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Ottawa aparthotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11 AM.
Capital Hill Hotel and Suites has a restaurant on site.

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 20 per person
  • Self parking fee: CAD 22 per day (in/out privileges)
  • Valet parking fee: CAD 22 per day (in/out privileges)
  • Pet fee: CAD 20 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Capital Hill Hotel
Capital Hill Hotel Ottawa
Capital Hill Ottawa
Capital Hill Hotel And Suites
Capital Hill And Suites Ottawa
Capital Hill Hotel and Suites Hotel
Capital Hill Hotel and Suites Ottawa
Capital Hill Hotel and Suites Hotel Ottawa

Capital Hill Hotel and Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 279 out of 1003 reviews
Rating 8 - Good. 460 out of 1003 reviews
Rating 6 - Okay. 156 out of 1003 reviews
Rating 4 - Poor. 67 out of 1003 reviews
Rating 2 - Terrible. 41 out of 1003 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fine. What I did not appreciate is due to the corona virus I was stranded, my family paid for the hotel and the hotel did not want to take the deposit cash or via credit card from them I had to call a friend that lives in Ottawa to come to the hotel with his credit card. That was not good.....We paid online for hotel it was just terrible.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Stayed 4 nights in Mar 2020

10/10 Excellent

Jay, Hamilton

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is right downtown, near cheap/free parking, and the rooms are spacious and clean. Check-in is always very fast, and the building is walkable to many nearby destinations.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay...free parking from Saturday through to Sunday evening! We were very pleased with this location and the property. We will be back again.
Stayed 1 night in Mar 2020

8/10 Good

Jennifer

Stayed 3 nights in Mar 2020

10/10 Excellent

Cori, Atlanta, GA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience, nice location. Very comfortable beds and very clean room
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Pros...The location is great for exploring the downtown area. My bed was comfortable and the pillows had different comfort levels. Cons...the room itself left something to be desired. The bathroom needs major work, the sink was cracked in several places. There was no fan. The shower controls were extremely difficult to regulate. It was very definite that it was an older building, in need of a major facelift. Parking was off site and expensive. I think I definitely overpaid for the quality I received. Like
Stayed 2 nights in Mar 2020

6/10 Okay

John

Business traveller
Liked: Staff & service
Stayed 2 nights in Mar 2020

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service
I like the location. I dislike the attitude at check in and the fact that they did not respected what they offer. I made a reservation based on $99.00 per night and when I checked in, every day they wanted to charge me a different rate ranging from 109 - 159$ per night. Not acceptable. I will not stay at this place again and will ensure my friends know.
Stayed 8 nights in Feb 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel was in a perfect location and staff were kind. However, the wifi was terrible and the room wasn’t as nice as I thought it would be!
Stayed 1 night in Feb 2020

6/10 Okay

Bruce, Vancouver

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
You get what you pay for. Clean but very very basic with unfriendly staff
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was really old and smelled old. Sheets were crisp and clean, bathroom needed a lot of work.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to all attractions Very clean and updated room
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the location of this hotel. We checked in and did not need our car to drive anywhere. We were there for Winterlude and was able to walk to each destination. Also there were so many restuarants nearby and a little mall as well. I really like the little kitchen area which we made use of.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness aspect was great. Pantry should be more accessible.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Hotel location is great. Room was spacious and clean. Heat was easy to set. Bathroom was very small. Sink drain was terribly clogged. Only got towels for 3 when there were 4 of us. No exhaust fan in bathroom. Air quality seemed poor, as I woke up terribly congested both mornings.
Stayed 2 nights in Feb 2020

8/10 Good

Donald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, helpful staff, confortable

Great location, comfortable Room and bed, good wifi. Quiet. Very helpful and welcoming staff. Easy walking to downtown Ottawa govt buildings, businesses, entertainment and restaurants. “Bib” restaurant off lobby very convenient and fast. Hotel is in process of upgrading their wifi.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2020

8/10 Good

TAKUJI

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in rough shape. Only two elevators makes for long wait times at prime times at this hotel. Parking was horrible there overflow parking (shared public parking a block away) was even full with only option to search for street parking. Also vending machines were not functioning and only option for late night drinks or snacks is skip the dishes.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very pleased to receive a room upgrade on arrival.
Stayed 2 nights in Feb 2020