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Aparthotel

Cartier Place Suite Hotel

3.0 star property
VIP Access

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Photo gallery for Cartier Place Suite Hotel

Banquet hall
Front of property
Front of property
Indoor pool, open 9:00 AM to 10:00 PM, pool loungers
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar

Explore the area

Map
180 Cooper Street, Ottawa, ON, K2P2L5
  • University of Ottawa
    ā€Ŗ8 min walkā€¬
  • Byward Market Square
    ā€Ŗ13 min walkā€¬
  • Parliament Hill
    ā€Ŗ13 min walkā€¬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ā€Ŗ16 min driveā€¬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Economy Suite, 1 Bedroom

Economy Suite, 1 Bedroom

Economy Suite, 1 Bedroom

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (V.I.P.)

1 bedroom, desk, blackout curtains, soundproofing

Suite, 1 Bedroom (V.I.P.)

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

52-inch LED TV with digital channels, pay films

Superior Room, 1 Queen Bed with Sofa bed

7.0 out of 10
Good
(2 reviews)
  • 47 sq m
  • Studio
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

1 bedroom, desk, blackout curtains, soundproofing

Deluxe Suite, 1 King Bed with Sofa bed

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Multiple Beds

Deluxe Room, Multiple Beds

Deluxe Room, Multiple Beds

  • 41 sq m
  • Studio
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • 59 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Executive Studio Suite

Executive Studio Suite

Executive Studio Suite

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • Studio
  • Sleeps 2
  • 1 Double Bed

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  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (4629)
The price is ā‚¬202
for 1 room
includes taxes & fees
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About this property

Cartier Place Suite Hotel

Eco-certified aparthotel with a fitness center and a sauna
An indoor pool, a restaurant, and a fitness center are available at this aparthotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a hot tub are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, an LED TV comes with digital channels, and guests can also appreciate conveniences like a coffee/tea maker and a dishwasher. Housekeeping is available on request.
Cartier Place Suite Hotel offers 249 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. 52-inch LED televisions come with digital channels and pay movies. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Our customers tell us they can't get enough of the sightseeing around Cartier Place Suite Hotel. During your stay, you're just a quick walk from Rideau Canal. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant. This aparthotel has 249 apartments on 8 floors. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a balcony, and a living room
  • Free WiFi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Rideau Canal and 10 minutes by foot from University of Ottawa
  • Cats and dogs welcome for a fee
As a guest of Cartier Place Suite Hotel, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Cartier Place Suite Hotel. For a fee, parking is available.

Smoking is allowed in designated areas at this Ottawa aparthotel.

Cartier Place Suite Hotel has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Pool/Spa

  • Hot tub
  • Indoor pool
  • Pool loungers
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (CAD 38 per day; includes in/out privileges)

Family friendly

  • Children stay free (see details)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Dining

  • A bar/lounge
  • A restaurant
  • Limited room service

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 52-inch LED TV with digital channels
  • Pay films

Outdoor areas

  • Balcony
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Conference space
  • Desk
  • Meeting rooms

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 3 pets total
  • Fee: CAD 75 per accommodation per day
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Free local calls
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine
  • Wedding services

Location highlights

  • In the city centre

Things to do

  • Bicycle storage
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 2 buildings
  • 249 units
  • 8 floors
  • Banquet hall
  • Bicycle storage
  • Cleaning products are eco-friendly
  • Garden
  • Housekeeping (on request)
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Please note that photo health cards are not accepted as identification at this property.

Access methods

Staffed front desk

Pets

  • Pets: CAD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 3 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 38 per day (in/out privileges)
  • Pet fee: CAD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cartier Hotel
Cartier Place
Cartier Place Hotel
Cartier Place Suite
Cartier Place Suite Hotel
Cartier Place Suite Hotel Ottawa
Cartier Place Suite Ottawa
Cartier Suite Hotel
Hotel Cartier
Place Cartier
Cartier Place Hotel Ottawa
Hotel Cartier Place Suite
Cartier Place Suite Ottawa
Cartier Place Suite Hotel Ottawa
Cartier Place Suite Hotel Aparthotel
Cartier Place Suite Hotel Aparthotel Ottawa

Cartier Place Suite Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1389 out of 3726 reviews
Rating 8 - Good. 1582 out of 3726 reviews
Rating 6 - Okay. 485 out of 3726 reviews
Rating 4 - Poor. 170 out of 3726 reviews
Rating 2 - Terrible. 100 out of 3726 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Sharon

Travelled with family
Disliked: Cleanliness, room comfort

Dump

The hotel is dated, smelly, loud, grubby and run down. You can get a much nicer and updated suite for the same price or less! There was a loud vibration in the bedroom like a generator or something. I moved to the pull out sofa and it was disgusting and uncomfortable and smelled of someone else's sweat and colonge. The hallways smelled strongly of food, the tv kept switching inputs on its own. The bathroom shower made a loud screeching sound. It was very loud all night, and you could hear people walking, closing doors and talking.
Stayed 3 nights in Mar 2025

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in Mar 2025

8/10 Good

Alan

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a nice stay. Staff were helpful and very nice. Downtown location is perfect for access to Hill, Canal and Elgin & Bank dining options. 20 minute walk to Byward and Shopping centre. Surrounding area and town itself needs attention to garbage and homeless. Being spring I hope it cleans up before we return in the summer.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Delana

Travelled with family
Liked: Cleanliness, room comfort

Good for large families

Parking is an additional $38+tax but you can park until 4pm the day of checkout. Room was fine, dated, but had lots of amenities and room. Pool was basic but nice. We're a large family so the size of the two bedroom suite was much appreciated and we would stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The suite was better than expected. Only surprise was a physical key and not a card swipe to get into the room.
Stayed 2 nights in Mar 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, room comfort
It was all good ! But the parking fee is very expensive!
Stayed 2 nights in Mar 2025

6/10 Okay

Nadia

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Lodie

Travelled with partner
We both love the beds very comfortable
Stayed 2 nights in Mar 2025

8/10 Good

Patsy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quiet neighbourhood and most accessible to many restaurants and shopping.
Stayed 1 night in Mar 2025

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort

A couple of things

Everything was very nice except for 2 things. When rolling over in bed, the bed moved quite a bit. Perhaps something needs tightening? The other item: Everything is so technical using electronics, it is very difficult to find information about in-house restaurant menu, etc. Perhaps some hardcopy available upon request or better yet, offered. Thanks
Stayed 4 nights in Mar 2025

6/10 Okay

Sandra

Disliked: Property conditions & facilities
New tv no one ar front desk know how to turn my tv on. Envelope in room for maid but no maid service. Terrible menu in restaurant. Price on expedia does show parking Credit card deposit for parking how csn l stral parking
Stayed 2 nights in Mar 2025

6/10 Okay

Luc

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Bed sheets had not been changed, the clerk told me "sometimes the maid doesn't have the time, that's what happened". Nice property otherwise, pool is nice, area around feels safe, underground parking available. Good units, looks like apartments that have been repurposed. Good spot for a family that wants to cook a few meals during their stay.
Stayed 2 nights in Mar 2025

8/10 Good

Jenny

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Lynn

Liked: Cleanliness, property conditions & facilities
Close to the canal for skating. Nice to have a hot tub to relax in after a day of walking and skating.
Stayed 3 nights in Mar 2025

10/10 Excellent

Janice

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Family enjoyed the pool!
Stayed 1 night in Feb 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Second time staying here and plan to stay again.
Stayed 2 nights in Feb 2025

6/10 Okay

Jay

Up Down Up

My initial reservation with Joel and then Sarah who was the night auditor at Cartier was amazing. I made an error with my stay dates and Sarah was awesome. Once i arrived i was sent to a deluxe queen room rather than the Superior room I signed up for. The room was trash! This was not my first stay at Cartier and the room was small, you walk right into a kitchen that is not sectioned off and there was an ajoining room (never experienced that with previous visits) and the lock on that door did not work. When i called front desk I continued to get the same funky attitude from Dafnie thst i got during my check in, but the maintenance man was super nice and he came up and verified with Dafnie thst the door was broken. He tried to get her to get me a other room, prefera ly a Superior room which is what i ordered in the firet place. I could tell he was getting some pushback from her over the phone so he said he would go downstairs and talk to her in person. About 20 minutes went by and i got a call from the her saying they had anothee room for me. She then asked if i "made any mess" in the room and i let her know i sat on the couch and didnt even get my coat off. She then asked "did you go to the bathroom??" At that point i just laughed hung up and went and got my key for my new room. That room was what i expected and save for a disgustingly dirty tea kettle it was excellent and my gf and i had an excellent stay. Thank you to the maintenance man for saving the day!
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was really clean and comfortable in a great part of town. Will definitely be backšŸ˜ƒ
Stayed 1 night in Feb 2025

6/10 Okay

Juliana

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Awesome staff, very accommodating. The room was very spacious but not the most clean. Not uncomfortably so but enough that I noticed and may deter me from booking with them next time. The location was great near most activities we did for a decent price.
Stayed 1 night in Feb 2025

6/10 Okay

Shannon

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness
There are no walk-in/wheel-in showers. They are all bath tubs with shower curtains which is NOT conducive to a mobility challenged person. The mattress was very firm and like sleeping on a board. Parking is charged per day and I feel if Iā€™m a registered guest, parking should be included in my stay. The fridge in our room kicked in every hour and was so loud it was disruptive. It actually vibrated the glassware in the kitchenette. The hotel is in a good location but is quite outdated. The restaurant was quite disorganized. The waitress we had was also the bartender and would clear tables as well. It was very loud and took quite some time to get our order which was incorrect upon serving us. We tried to have the order corrected to no avail. The manager removed the incorrect items from our table (donā€™t know which table they were supposed to go to) and still charged us for them anyway. We waited 20 minutes for a revised receipt before we gave up and just paid. It is centrally located so there are other restaurants you can visit. It would probably be much better in warmer weather but being as it was winter during our stay, the sidewalks were buried and getting around by walking was quite difficult. Byward Market and Rideau skating are close and several museums are a short drive. Rated a 3 mainly because the bed was rock hard, the fridge condenser was failing and no wheelchair access rooms anywhere in the hotel. This hotel definitely needs to be renovated and upgraded.
Stayed 2 nights in Feb 2025

8/10 Good

Caroline

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Warm welcome at front desk. We had a 2-room suite. When we realized the fridge was not working, they gave us a new room in no time. Comfortable couch and beds. Clean and soundproof room. Well locatedā€¦ you can walk to the Parlement, By Market, Rideau canalā€¦ Thereā€™s a Farm Boy 5 minutes away. Would definitely go back.
Stayed 1 night in Feb 2025