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Comfort Inn Ottawa East

2.5 star property

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Photo gallery for Comfort Inn Ottawa East

Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)
Property amenity
Point of interest
Exterior
Business centre

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
1252 Michael St, Ottawa, ON, K1J7T1
  • Place, St. Laurent Centre
    ‪5 min walk‬
  • Place, Ottawa Conference & Event Centre
    ‪2 min drive‬
  • Place, Canada Science and Technology Museum
    ‪6 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking (Upper Floor, Stair Access Only)

Standard Room, 2 Double Beds, Non Smoking (Upper Floor, Stair Access Only)

Standard Room, 2 Double Beds, Non Smoking (Upper Floor, Stair Access Only)

7.6 out of 10
Good
(26 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Upper Floor, Stair Access Only)

Room, 1 King Bed with Sofa bed, Non Smoking (Upper Floor, Stair Access Only)

Room, 1 King Bed with Sofa bed, Non Smoking (Upper Floor, Stair Access Only)

8.6 out of 10
Excellent
(18 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

8.4 out of 10
Very good
(13 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Upgrade)

Room, 2 Queen Beds, Non Smoking (Upgrade)

Room, 2 Queen Beds, Non Smoking (Upgrade)

8.6 out of 10
Excellent
(13 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn Ottawa East

A 24-hour business center, a business center, and dry cleaning are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station, and tour/ticket assistance.
Comfort Inn Ottawa East offers 68 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 43-inch LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Comfort Inn Ottawa East. During your stay, you're just a quick walk from St. Laurent Centre. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include a 24-hour business center, a gift shop, and a computer
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute drive from University of Ottawa and a few minutes from Rideau Canal
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Comfort Inn Ottawa East. Limited free parking is available on a first-come, first-served basis.

This Ottawa hotel is smoke free.

Guests are served free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Built in 1982
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Comfort Inn Ottawa East.

Property is also known as

Comfort Inn Motel Ottawa East
Comfort Inn Ottawa East
Comfort Inn Ottawa East Hotel Ottawa
Ottawa Comfort Inn
Comfort Inn Ottawa East Hotel
Comfort Inn Ottawa East Hotel
Comfort Inn Ottawa East Ottawa
Comfort Inn Ottawa East Hotel Ottawa

Comfort Inn Ottawa East Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 391 out of 1001 reviews
Rating 8 - Good. 316 out of 1001 reviews
Rating 6 - Okay. 161 out of 1001 reviews
Rating 4 - Poor. 65 out of 1001 reviews
Rating 2 - Terrible. 68 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Noel Cyrille

Stayed 4 nights in Dec 2025

10/10 Excellent

George

Stayed 1 night in Dec 2025

8/10 Good

Terence

Stayed 2 nights in Dec 2025

10/10 Excellent

Jerry

Travelled with group
Liked: Cleanliness, staff & service, amenities
Nice staff! and nice rooms
Stayed 2 nights in Dec 2025

10/10 Excellent

suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great was a hot breakfast amd staff very friendly.and rooms clean
Stayed 2 nights in Dec 2025

8/10 Good

Jackie

Stayed 1 night in Dec 2025

10/10 Excellent

Faith

Stayed 1 night in Dec 2025

4/10 Poor

marcos

Travelled with partner
Disliked: Cleanliness, amenities
Staff support and direction during check in was poor at its best. Unfriendly, unwelcoming staff member looked inconvenienced Checkout was a little better
Stayed 2 nights in Dec 2025

10/10 Excellent

Tommy

Liked: Cleanliness, amenities, property conditions & facilities
Great-
Stayed 5 nights in Dec 2025

10/10 Excellent

Kate

Stayed 1 night in Nov 2025

10/10 Excellent

Jonah

Stayed 1 night in Nov 2025

10/10 Excellent

Tonya

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

6/10 Okay

Jeremy

Business traveller
Disliked: Property conditions & facilities
The whole hotel could do with upgrades Stairways were dirty and dingy with needed repairs and painting. I had also stayed for a week and was expecting complimentary breakfast which I had on weekdays at six to be kinda yelled at bye the host filling up the trays that breakfast is not open till 7:00…..
Stayed 7 nights in Nov 2025

10/10 Excellent

Todd

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Nov 2025

10/10 Excellent

Joel

Travelled with family, Business traveller
Clean room
Stayed 1 night in Nov 2025

2/10 Terrible

FRANCES

Stayed 2 nights in Nov 2025

2/10 Terrible

Maria

Disliked: Staff & service, property conditions & facilities, room comfort
We had to leave the hotel at 11pm due to the hotel booking a girls hockey tournament. They were using the hallway for a playground. The coaches/ Adults thought this was normal behavior at 10:30pm. They called security on myself for complaining that they were too loud.
Stayed 1 night in Nov 2025

6/10 Okay

Anna-Lucie

Travelled with family
Le.lit confortable mais il.y avait un odeur du lait cailler dans la chambre 226 La 2e nuit on a eu la.cabre 131 pour avoir le.droit d'ouvrir lporte commune de la chambre 133 mais on a pas pu, il nont pas reussi a ouvrir la.portw commu e
Stayed 2 nights in Nov 2025

4/10 Poor

Hossein

Travelled with family
Liked: Staff & service
Staff were nice and friendly, Location and room type was not par with the expensive price compared to other Hotels.
Stayed 3 nights in Oct 2025

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities
great beds
Stayed 1 night in Oct 2025

2/10 Terrible

Lorenzo

Liked: Amenities
Disliked: Cleanliness
Staff was not pleasant, the room smelled like it was used for sexual intercourse before me, I did not stay my entire time slotted because of it. They did let me check in at 3am after an early flight, only good thing about the stay.
Stayed 2 nights in Nov 2025

6/10 Okay

Toni

Travelled with partner
Liked: Cleanliness
Mold smell in the bathroom. The fan doesn't exhaust and moisture lingers in the bathroom. Makes sense with the mold smell. A bit dated and could use some upkeep. Otherwise, staff were nice and the location was quiet and conveniently near a mall.
Stayed 2 nights in Nov 2025

4/10 Poor

Bing

Stayed 2 nights in Oct 2025

6/10 Okay

Gino

Stayed 1 night in Oct 2025

10/10 Excellent

Roger

Stayed 1 night in Oct 2025