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Comfort Inn Ottawa West Kanata

2.5 star property

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Photo gallery for Comfort Inn Ottawa West Kanata

Premium bedding, pillow-top beds, individually decorated
Free daily buffet breakfast
Premium bedding, pillow-top beds, individually decorated
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
222 Hearst Way, Ottawa, ON, K2L3A2
  • Place, Kanata Leisure Centre and Wave Pool
    ‪8 min walk‬
  • Place, Kanata Centrum Shopping Centre
    ‪2 min drive‬
  • Place, Bell Sensplex
    ‪4 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking (2nd Floor)

Premium bedding, pillow-top beds, individually decorated

Room, 2 Double Beds, Non Smoking (2nd Floor)

8.2 out of 10
Very good
(39 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (2nd Floor)

Premium bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Non Smoking (2nd Floor)

9.0 out of 10
Wonderful
(16 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Pet Friendly)

Premium bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Non Smoking (Pet Friendly)

8.6 out of 10
Excellent
(29 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 king bed Non-Smoking (2nd floor)

Premium bedding, pillow-top beds, individually decorated

Room, 1 king bed Non-Smoking (2nd floor)

8.6 out of 10
Excellent
(15 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Pet Friendly)

Premium bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Non Smoking (Pet Friendly)

8.4 out of 10
Very good
(9 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen beds Non-Smoking (2nd floor)

Premium bedding, pillow-top beds, individually decorated

Room, 2 Queen beds Non-Smoking (2nd floor)

8.6 out of 10
Excellent
(22 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Premium bedding, pillow-top beds, individually decorated

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

8.6 out of 10
Excellent
(10 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Exterior
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About this property

Comfort Inn Ottawa West Kanata

This smoke-free hotel features a fitness center, a 24-hour business center, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, concierge services, and dry cleaning.
Comfort Inn Ottawa West Kanata offers 146 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they enjoy the free breakfast at Comfort Inn Ottawa West Kanata. During your stay, you're just a quick walk from Kanata Leisure Centre and Wave Pool. Features include free WiFi in public areas and free self parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 9 minutes by foot from Kanata Leisure Centre and Wave Pool and a 3-minute drive from Kanata Centrum Shopping Centre
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 377 square feet (35 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Comfort Inn Ottawa West Kanata. Free self parking is available.

This Ottawa hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 377 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Comfort Inn Motel Ottawa West Kanata
Comfort Inn Ottawa West Kanata
Comfort Inn Kanata
Comfort Inn Ottawa West Kanata Hotel Kanata
Comfort Inn Ottawa West Kanata Ontario
Kanata Comfort Inn
Comfort Inn Ottawa West Kanata Hotel
Comfort Inn Ottawa West Kanata Hotel
Comfort Inn Ottawa West Kanata Ottawa
Comfort Inn Ottawa West Kanata Hotel Ottawa

Comfort Inn Ottawa West Kanata Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 526 out of 1120 reviews
Rating 8 - Good. 362 out of 1120 reviews
Rating 6 - Okay. 126 out of 1120 reviews
Rating 4 - Poor. 60 out of 1120 reviews
Rating 2 - Terrible. 46 out of 1120 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Ryan

Stayed 4 nights in Dec 2025

10/10 Excellent

Kevin, High River

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was comfortable and clean. Included breakfast was good as well. Older facility but everything seems to be well maintained.
Stayed 2 nights in Dec 2025

8/10 Good

Jon

Liked: Cleanliness, amenities, property conditions & facilities
Our room was clean and warm. Unfortunately the drains in the sink and bath tub were very slow to drain down. Otherwise the room was good
Stayed 1 night in Jan 2026

6/10 Okay

Karen

Liked: Cleanliness, staff & service
We were booked on the second floor. It was later when we checked in, so I asked for first floor. They CHARGE an additional $20 for the first floor!!! Never ever have I encountered such a charge!!
Stayed 1 night in Jan 2026

8/10 Good

Sterling

Travelled with family
Liked: Cleanliness, property conditions & facilities
Comfortable
Stayed 3 nights in Dec 2025

10/10 Excellent

Melanie

Stayed 1 night in Dec 2025

8/10 Good

Cheryl

Stayed 1 night in Dec 2025

8/10 Good

Debbie

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
The staff were very friendly. The heat was hard to control-no thermostat and it was either too cold or too hot. The tv in the gym did not work. There is no elliptical in the gym either, only a treadmill, a bike and some weights. The breakfast was better than expected (scrambled eggs, sausage, potatoes, waffles (blueberry and original), cereal, yogurt, muffins and some fruit.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jennifer

Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Front desk personnel was amazing. Riom was clean, mattress should be replaced but otherwise, a decent stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Heather

Liked: Cleanliness, property conditions & facilities
Staff was very nice and room was large and comfortable
Stayed 1 night in Dec 2025

4/10 Poor

Tiffani

Stayed 1 night in Dec 2025

8/10 Good

David

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff, breakfast staff courteous. Cleaning staff not friendly. We emptied our garbage and asked staff for new towels and traded for used ones.
Stayed 2 nights in Dec 2025

8/10 Good

Diane

Stayed 2 nights in Dec 2025

8/10 Good

Nadia

Liked: Amenities, property conditions & facilities
Front desk staff were amazing. Sandra and her colleague were beyond kind and helpful. The white duvet in my room had a bloodstain on it which I noticed when I pulled it up and the top sheet moved away. Please carefully inspect and clean the duvets.
Stayed 1 night in Dec 2025

10/10 Excellent

Kasey

Stayed 1 night in Dec 2025

8/10 Good

Craig B

Stayed 1 night in Dec 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything , from the room , the service , and the breakfast was perfect !
Stayed 1 night in Dec 2025

8/10 Good

Jim

Liked: Cleanliness
It was great
Stayed 1 night in Dec 2025

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfort and cleanliness. Great stay
Stayed 1 night in Dec 2025

2/10 Terrible

Devin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Place was nice and clean! Property had no where to park after a certain hour!! Were told to park in front of other veichles that were staying there as well, were also told to park in front of fire hydrants as well!! Myself as a volunteer fighter i know better but having staff telling people to park there is not right! coming from outta for a show at the Canadian Tire Center! Our room we had the sink drain was broke had to mcgyver a handle under sink to drain water and bath tub would stay filled up with water after use!! I had to get maintance to bring a plunger to drain tub!! When paying over 200$ a night unexceptable!!
Stayed 1 night in Dec 2025

6/10 Okay

Trevor

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Dropped my phone by went to pick it and noticed trash under the bed Also had to park at local restaurant as there isn't enough parking.
Stayed 1 night in Dec 2025

10/10 Excellent

Candace

Stayed 1 night in Dec 2025

10/10 Excellent

alain

Stayed 1 night in Dec 2025

4/10 Poor

Bryce

Business traveller
Had to leave for work before it opened no accommodations for anybody leaving early so breakfast was a waste of money TV cable went down had no TV no accommodations for that either had salt in my carpet for three days. Had to ask to get it vacuumed but go out of my way not to stay at Comfort Inn anymore, especially at that location
Stayed 4 nights in Dec 2025

10/10 Excellent

robert

Good location for Hockey game
Stayed 2 nights in Dec 2025