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Days Inn by Wyndham Ottawa West

2.5 star property

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Photo gallery for Days Inn by Wyndham Ottawa West

Lobby
Room, 1 Queen Bed, Non Smoking, Jetted Tub
Pillow-top beds, desk, blackout curtains, iron/ironing board
Pillow-top beds, desk, blackout curtains, iron/ironing board
Business centre

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Laundry
  • Parking included
  • Gym
  • 24/7 front desk

Explore the area

View in a map
350 Moodie Dr, Ottawa, ON, K2H8G3
  • Place, Wesley Clover Parks
    ‪2 min drive‬
  • Place, Bayshore Shopping Centre
    ‪3 min drive‬
  • Place, Queensway Carleton Hospital
    ‪4 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(106 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking, Jetted Tub

Pillow-top beds, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Non Smoking, Jetted Tub

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for 1 King Bed, Deluxe Room, Non-Smoking

Pillow-top beds, desk, blackout curtains, iron/ironing board

1 King Bed, Deluxe Room, Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Mobility Roll-In Shower)

Pillow-top beds, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility Roll-In Shower)

8.0 out of 10
Very good
(3 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 King Bed, Non-Smoking

Pillow-top beds, desk, blackout curtains, iron/ironing board

1 King Bed, Non-Smoking

8.8 out of 10
Excellent
(20 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Days Inn by Wyndham Ottawa West

Suburban hotel with a 24-hour fitness center and a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Housekeeping is available on request.
Days Inn by Wyndham Ottawa West offers 130 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Televisions come with digital channels and pay movies.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Days Inn by Wyndham Ottawa West. During your stay, you'll be close to Queensway Carleton Hospital. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy Persian/Iranian cuisine while dining at Persis Grill
  • Amenities include convenience store, a computer, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • Guests have good things to say about the accommodations for the cleanliness and overall comfort
  • Just a 4-minute drive from Queensway Carleton Hospital and 8 minutes from Algonquin College
  • Cats and dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Days Inn by Wyndham Ottawa West. Self parking is free. The property offers extended parking privileges.

This Ottawa hotel is smoke free.

Persis Grill - This restaurant specializes in Persian/Iranian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Persis Grill

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Pay films
  • TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from October 1 2025 to October 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: CAD 15.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 15.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Days Inn Hotel Ottawa West
Days Inn Wyndham Ottawa West Hotel
Days Inn Nepean
Days Inn Ottawa West Hotel Ottawa
Nepean Days Inn
Days Inn Ottawa West Hotel
Days Inn Wyndham Ottawa West
Days Inn Nepean
Nepean Days Inn
Days Inn Ottawa West Hotel Ottawa
Days Inn by Wyndham Ottawa West Hotel
Days Inn by Wyndham Ottawa West Ottawa
Days Inn by Wyndham Ottawa West Hotel Ottawa

Reviews

Days Inn by Wyndham Ottawa West Reviews

7.4

Good

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 346 out of 1000 reviews
Rating 8 - Good. 258 out of 1000 reviews
Rating 6 - Okay. 180 out of 1000 reviews
Rating 4 - Poor. 117 out of 1000 reviews
Rating 2 - Terrible. 99 out of 1000 reviews

Reviews

2/10 Terrible

Preston, Kingston

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is being operated as a low income or refugee residence, which I want to point out I do not have an issues with. However, it should NOT be operating as a day to day hotel as it is dirty, extremely busy and in my opinion unsafe. The garbage in the parking lot, with a crazy volume of shopping carts should have been a giveaway but I gave the place the benefit of the doubt as the area looked a bit rough. Once inside I was taken back by the state of affairs. The smell was overwhelming and the volume of people coming and going was another sign I should have stuck to. There is only one working elevator, which was routinely over filled is absolutely a safety concern. The other option is to take the stairs, which I would not recommend because of the volume of garbage and fecal matter. Stay out of the stairwells - you have been warned. The room was not too bad, it looked clean but I do wonder about bedbugs and how clean it really was. After a few minutes of back and forth, my wife and I decided it was time to go to a different hotel. I will say that the on duty Manager was very understanding and didn’t question why we didn’t want to stay. They even told me to call Expedia and tell them to call the hotel so we get a full refund. If someone reads this that has the power to limit this hotel from being available to day to day people…please take it off the available listing. I do not want other people to experience what we experienced.
Stayed 1 night in Sep 2025

2/10 Terrible

Sylvie

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Carole

Travelled with partner
Liked: Cleanliness, staff & service
Very comfortable stay. Check-in and check-out seamless. Used to provide complimentary breakfast, but no longer. Would stay again.
Stayed 1 night in Sep 2025

8/10 Good

Ndoumbe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth it

For the price, this hotel is excellent.
Stayed 2 nights in Sep 2025

6/10 Okay

Gautamkumar

Need to change staff. They are dump
Stayed 1 night in Aug 2025

10/10 Excellent

Ghislain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s was amazing
Stayed 1 night in Sep 2025

4/10 Poor

Marjolaine

Business traveller
Disliked: Cleanliness, property conditions & facilities
Coming in, we can clearly see this hotel is being used as shelter for families that are homeless. A lot of kids running around, adults that feels a bit too much at home, lacking respect to the paying customers. First my toilet was not working, they kind of fixed it but the water pressure was very low. Then the hot water in the entire hotel broke. I wasn't t able to take a shower after a long road. I was told that I would get a discount by the front desk clerk, which was trying his best. But after trying to reach out the manager. No call back,no discount. The only coffee that was put in the room was decaf. I understand its not a 5 stars hotel but this was not a good experience at all. I do not recommend. They should mention at booking that this is a homeless shelter. I also realized that expedia charged me 25$ more than the regular price. So I will not be booking with them ever again either.
Stayed 1 night in Sep 2025

2/10 Terrible

Mariah

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Vanessa

Stayed 1 night in Sep 2025

10/10 Excellent

Vanessa

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
The rooms aren't bad. They are clean and the beds are comfortable. The staff is nice and friendly at the front desk. One thing is that its noisy. There are many families living in this hotel therefore there are kids running up and down the hallways. A lot of them play in the parking lot too which had me worried about my vehicle. There's also toys, broken toys, and other random items in the parking lot and outside around the hotel. I can't say i would recommend this hotel for anyone that needs a quiet place to recharge. Just only for a quick stay.
Stayed 1 night in Sep 2025

6/10 Okay

Andrea

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Paul

Liked: Staff & service, room comfort

Dont judge a book by its cover

The front entrance was disgusting it smelled of urine .once in the lobby Surprisingly, the staff was very friendly and the room was spotless and the bed was very comfortable
Stayed 1 night in Sep 2025

4/10 Poor

Jisha

Travelled with family

No tv working no break fast and it’s quite expensi

Stayed 1 night in Aug 2025

6/10 Okay

Leidy

Travelled with family, Travelled with group
Disliked: Property conditions & facilities
IOur experience upon arrival was unsettling, as we noticed individuals using drugs in the parking lot, which created an unsafe atmosphere. The room itself was clean, although the bathroom sink had a noticeable leak. Other than that, the room was acceptable. However, the hallways were not well maintained, there was significant noise at night, and during the day many children played right outside our window since the room was located on the ground floor. We ended up only using the room for sleeping and spent most of the day outside to avoid the overall environment of the property. This hotel appears to house many long-term residents or refugees, which contributes to a feeling of insecurity. I would not recommend this place, especially for families, as it does not feel safe.
Stayed 2 nights in Aug 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

No washcloths available in the room No working ice machine or microwave Extremely noisy with kids running and skateboarding in the hallways
Stayed 5 nights in Aug 2025

2/10 Terrible

Vaheh

Travelled with family, Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Dear Expedia and Days Inn Management, I am writing to formally lodge a complaint regarding my recent stay at your property. This was, without exaggeration, one of the worst hotel experiences I have ever had. From the moment we arrived, it was clear that the property was not being operated as a proper hotel. The lobby and hallways were filthy, the environment was extremely noisy, and we immediately felt unsafe. One elevator was completely broken, and the other was barely functioning. We had to wait nearly 10 minutes, only to discover people inside who had clearly been using drugs. This was deeply unsettling and completely unacceptable for a place advertised as safe accommodation for travelers. We did not feel comfortable staying even one night. After checking in, we went out briefly for our business, and upon returning, we made the decision to check out immediately rather than risk spending the night in such unsafe conditions. I must stress that guests should be warned in advance if a property is being used for purposes other than standard hotel accommodation. Both Expedia and Days Inn failed to disclose this, which misled us into booking under false pretenses. Given the unsanitary, unsafe, and misleading conditions, I am requesting a full refund for this booking. I trust that you will handle this matter promptly, as the experience was far below the minimum expectations of hospitality and guest safety. I look forward to your immediate response and resolution. Vaheh
Stayed 1 night in Aug 2025

8/10 Good

Lynne

Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We did not stay at this hotel. After checking in, we discovered the building was a refugee camp, which was never disclosed in the listing. The environment was very noisy, with children running and screaming in the hallways and playing with the elevator. This was completely misleading and not what we expected. We had paid $168 for our stay but we left immediately. A refund should be issued.
Stayed 1 night in Aug 2025

2/10 Terrible

Diane

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is terrible. DO NOT stay here! Hall ways are dirty with overflowing garbage cans. This facility is being used as a temporary housing facility for people new to Canada. Children were running around the hallways and using the elevator. The restaurant is not open for breakfast as advertised on Expedia.
Stayed 5 nights in Aug 2025

2/10 Terrible

martychantel

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is used as a halfway house for recovering addicts. This should be disclosed before booking. Halways very stinky and hot. Wifi horrible.
Stayed 1 night in Aug 2025

4/10 Poor

Rene

Business traveller
Liked: Room comfort
Disliked: Cleanliness

Not a good stay

Nice lobby and room are great but… Very noisy on many floors, on my floor, 4 kids playing in the corridor with toys. They were screaming and it lasted a very long time. The garbage bin in front on my room was overfilled with garbage. Corridor was dirty. 2 elevators; 1 out of order, the other was stuck on 6th floor many minutes all times i used it! Reception said it was known as a problem. TV channels were not available. Timer of the heat lamp in the bathroom was defective.
Stayed 1 night in Aug 2025

6/10 Okay

Michel

Liked: Cleanliness, staff & service
Dogs barking, something kept beeping near my room on a steady 3-min repetition cycle for my whole stay, I have no idea what it was.
Stayed 1 night in Aug 2025

8/10 Good

Daniela

Stayed 1 night in Aug 2025

10/10 Excellent

Huu Thuan

Travelled with partner
Liked: Amenities
Room
Stayed 2 nights in Aug 2025

6/10 Okay

Diane

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel being a homeless shelter should be disclosed as part of the booking. I believe for this reason the booking was non refundable , as I would’ve left the hotel if I could get a refund.
Stayed 1 night in Aug 2025