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Fairmont Chateau Laurier Gold Experience

5.0 star property

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Photo gallery for Fairmont Chateau Laurier Gold Experience

Lobby lounge
Fairmont Gold, Suite, 1 King Bed
Premium bedding, pillow-top beds, minibar, in-room safe
Interior
Lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
1 Rideau St-Building A, Ottawa, ON, K1N8S7
  • Place, Rideau Canal
    ‪1 min walk‬
  • Place, Byward Market Square
    ‪3 min walk‬
  • Place, Rogers Centre Ottawa
    ‪3 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪21 min drive‬

Room options

View all photos for Fairmont Gold, Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Fairmont Gold, Room, 1 King Bed

9.0 out of 10
Wonderful
(25 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold, Suite, 1 King Bed

Fairmont Gold, Suite, 1 King Bed

Fairmont Gold, Suite, 1 King Bed

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold, Room, 2 Double Beds, Non Smoking

Fairmont Gold, Room, 2 Double Beds, Non Smoking

Fairmont Gold, Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room (Large Fairmont Gold)

Room (Large Fairmont Gold)

Room (Large Fairmont Gold)

10.0 out of 10
Exceptional
(5 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Fairmont Chateau Laurier Gold Experience

Luxury hotel with an indoor pool, steps from Rideau Canal
An indoor pool, a restaurant, and a 24-hour health club are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a bar/lounge, valet parking, and massage/treatment rooms.
Fairmont Chateau Laurier Gold Experience offers 69 accommodations with minibars and safes. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with pay movies. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Fairmont Chateau Laurier Gold Experience. During your stay, you're just a quick walk from Rideau Canal. Features include free breakfast, free WiFi in public areas, and a free manager's reception.
  • Free continental breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym, bike rentals, and fitness classes
  • Steps from Rideau Canal and 5 minutes by foot from Rogers Centre Ottawa
  • Cats and dogs welcome for a fee (restrictions apply)
Fairmont Chateau Laurier Gold Experience offers its guests an indoor pool and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A business center and 10 meeting rooms are available. A terrace, gift shops/newsstands, and concierge services are also featured at the luxury Fairmont Chateau Laurier Gold Experience. For a fee, parking is available.

This 5-star Ottawa hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Wilfrid's - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Zoe's - This lobby lounge serves light fare only. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (CAD 67.80 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Wilfrid's
  • Zoe's

Things to do

  • 24-hour health club
  • Art gallery
  • Bicycle rentals
  • Fitness classes
  • Indoor pool
  • Shopping

Family friendly

  • High chair
  • In-room cot
  • Indoor pool
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre

Outdoors

  • Terrace

Spa

  • 2 treatment rooms
  • Hot stone massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (84 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Banquet hall
  • Built in 1912
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [Fairmont Château Laurier, 4th floor]
Front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternate location: [Fairmont Château Laurier, main level reception area]
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 5 to January 16:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 60 per accommodation, per stay
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: CAD 67.80 per day (in/out privileges)
  • Pet fee: CAD 60 per accommodation, per stay
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: CAD 25 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
The check-in location differs from the property location. To check in, guests will need to go to Fairmont Château Laurier, 4th floor
Guests arriving after hours will need to go to the following location to check in: Fairmont Château Laurier, main level reception area
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:30 AM to 9:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Chateau Laurier Gold Experience Hotel
Fairmont Chateau Laurier Gold Experience Ottawa
Fairmont Chateau Laurier Gold Experience Hotel Ottawa

Fairmont Chateau Laurier Gold Experience Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 215 out of 289 reviews
Rating 8 - Good. 41 out of 289 reviews
Rating 6 - Okay. 16 out of 289 reviews
Rating 4 - Poor. 8 out of 289 reviews
Rating 2 - Terrible. 9 out of 289 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Mamadou

Stayed 2 nights in Oct 2025

10/10 Excellent

Christopher

Stayed 1 night in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Really great
Stayed 1 night in Nov 2025

8/10 Good

Ramandeep, Brampton

Stayed 1 night in Oct 2025

10/10 Excellent

Alessandro

Stayed 2 nights in Jul 2025

6/10 Okay

Vicki

Travelled with family
The hotel rest room on the main lobby was not clean. Paper on the floor, dirty toilets and sinks. Zoe's Bar had very slow service. It took ten minutes to get seated in the lounge. Another ten minutes for a server to get our order. And a full half an hour to get our cocktails and appetizers. The hotel room in general needs an update. The fixtures in the bathroom are coming away from the wall and sink. The shower has very poor temperature controls. The windows are filthy. The blinds are either up or down. There are no privacy shears which could give added protection from the building across the street. Overall, I felt that this hotel is not up to the standard of other Fairmonts that I have visited in Banff and Toronto,
Stayed 2 nights in Sep 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room clean and fresh
Stayed 1 night in Sep 2025

10/10 Excellent

Debra

Stayed 3 nights in Aug 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chateau Laurier - Beauty w/Gift of History

A beautiful hotel, with amazing staff, and the gift of an amazing history told throughout the building. The location is ideal with the Parliament Buildings a short walk in one direction, the Byward Market in another, the Rideau Canal, museums, galleries and shopping all close by. Highly recommended.
Stayed 2 nights in Sep 2025

10/10 Excellent

Dietrich

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Jul 2025

10/10 Excellent

SHEILA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything! It was truly amazing.
Stayed 2 nights in Sep 2025

10/10 Excellent

Amalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Kanwaljit

Liked: Cleanliness, staff & service, property conditions & facilities
All day food, pool, housekeeping
Stayed 2 nights in Aug 2025

10/10 Excellent

Johan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 3 nights in Aug 2025

6/10 Okay

ZONG YUAN

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
I like the building of the hotel. But the room’s table lights did not work properly. The restaurant foods was so so and fruits was not fresh. All these issues were not worth what we paid expensively for the hotel room.
Stayed 1 night in Aug 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top du top
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
the three star rating was because when we arrived at 6pm the parking was full and we were told to find our own parking and then walk back to hotel - it did not matter that I was gold floor - I did not know the city
Stayed 3 nights in Jul 2025

10/10 Excellent

David

Stayed 2 nights in Aug 2025

10/10 Excellent

Nicholas

Stayed 2 nights in Jul 2025

4/10 Poor

daniella

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible conditions , old and dirty !
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Travelled with family
Liked: Amenities
Beautiful historic property. World class service.
Stayed 2 nights in Jul 2025

10/10 Excellent

James

Stayed 5 nights in Jul 2025

10/10 Excellent

Agnes

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff and amenities are top notch!
Stayed 3 nights in Jul 2025