See all properties

Hampton Inn & Suites Ottawa West

2.5 star property

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Ottawa West

Free daily buffet breakfast
Indoor pool
Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing) | Bathroom
Reception
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
125 Lusk Street, Ottawa, ON, K2J 6K7
  • Place, Walter Baker Sports Centre
    ‪7 min drive‬
  • Place, Canadian Tire Centre
    ‪12 min drive‬
  • Place, Byward Market Square
    ‪21 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.4 out of 10
Exceptional
(17 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Room, 2 Queen Beds, Refrigerator & Microwave

Room, 2 Queen Beds, Refrigerator & Microwave

9.2 out of 10
Wonderful
(88 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar)

Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar)

Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar)

9.0 out of 10
Wonderful
(29 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(16 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

8.8 out of 10
Excellent
(14 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-In Shower)

In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-In Shower)

8.4 out of 10
Very good
(6 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Refrigerator & Microwave

In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed, Refrigerator & Microwave

9.6 out of 10
Exceptional
(59 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar) | Living area

Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

8.6 out of 10
Excellent
(10 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King With Sofabed/Microwave/Fridge

Bathroom

1 King With Sofabed/Microwave/Fridge

  • Sleeps 4
  • Free Wi-Fi

King Room-Hearing Accessible-Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

1 King Bed Mobility/Hearing Accessible Room With Roll-in Shower-Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

2 Queens Mobility/Hearing Access Tub Nosmok

  • Sleeps 4
  • Free Wi-Fi

2 Queen Room Fridge And Microwave

  • Sleeps 4
  • Free Wi-Fi

1 King Microwv/Fridge/Wet Bar Studio Suite Ns

  • Sleeps 4
  • Free Wi-Fi

Studio Suite With 2 Queen Beds, Microwave, Fridge And Wet Bar-Non-Smoking

  • Sleeps 6
  • Free Wi-Fi

View all photos for King Room With Microwave And Fridge

In-room safe, desk, free WiFi, bed sheets

King Room With Microwave And Fridge

  • Sleeps 2
  • Free Wi-Fi

Double Queen Room

  • Sleeps 2
  • Free Wi-Fi

Similar properties

Indoor pool
Hyatt Place Ottawa West
Nepean
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, 1,934 reviews
The price is €132
includes taxes & fees
4 Jun - 5 Jun
Hyatt Place Ottawa West

About this property

Hampton Inn & Suites Ottawa West

This smoke-free hotel features an indoor pool, a fitness center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a 24-hour front desk, and gift shops/newsstands are onsite.
Hampton Inn & Suites Ottawa West offers 102 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include complimentary toiletries and hair dryers. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
The free breakfast at Hampton Inn & Suites Ottawa West gets good marks from our customers. During your stay, you'll be close to Walter Baker Sports Centre. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and a gift shop
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 14 minutes by car from Canadian Tire Centre and 8 minutes from Rideau Canal
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Ottawa West offers its guests an indoor pool and a fitness center. Public spaces have free WiFi and wired Internet. You'll find a business center on site. Free breakfast is available daily. The business-friendly Hampton Inn & Suites Ottawa West also features gift shops/newsstands, coffee/tea in a common area, and a front-desk safe. Free self parking is available.

This Ottawa hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Built in 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 84.75 per accommodation, per stay (maximum CAD 141.25 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 20 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 84.75 per accommodation, per stay (maximum CAD 141.25 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton & Suites Ottawa West
Hampton INN Suites Ottawa West
Hampton Inn & Suites Ottawa West Hotel
Hampton Inn & Suites Ottawa West OTTAWA
Hampton Inn & Suites Ottawa West Hotel OTTAWA

Hampton Inn & Suites Ottawa West Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 693 out of 1015 reviews
Rating 8 - Good. 210 out of 1015 reviews
Rating 6 - Okay. 60 out of 1015 reviews
Rating 4 - Poor. 25 out of 1015 reviews
Rating 2 - Terrible. 27 out of 1015 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Clean room, comfortable bed, super quiet, considerate staff
Stayed 1 night in Feb 2026

6/10 Okay

Melissa

Liked: Cleanliness, property conditions & facilities
Paid for a king with fridge and microwave and front desk told us they only had accessible rooms for the rooms with a king. There's a $ difference for the rooms so he offered to put us in a double room. It was a wednesday night and not busy at all so not sure why they only had accessible rooms with kings if I gad paid for a regular king room 2 months prior to arrival. There was also a noticeable big hole on one side of the bed that made for an uncomfortable sleep. Something that should not be overlooked as you can see it when you approach the bed. We had already switched rooms once before so did not want to have to move again as we only stayed for one night. On a plus the rooms looked very clean and was very quiet.
Stayed 1 night in Jan 2026

10/10 Excellent

KERRY

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were in town for a family funeral. Ryan and his team went above and beyond to make our stay as pleasant as possible. Extremely attentive and compassionate service. Will come back again. The room was quiet, very clean, efficiently furnished, and the breakfast buffet was superb.
Stayed 2 nights in Jan 2026

10/10 Excellent

Wendy

Stayed 2 nights in Dec 2025

10/10 Excellent

clark

Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast, clean room, quiet, swimming pool,
Stayed 5 nights in Jan 2026

4/10 Poor

Joanna

Liked: Cleanliness
Disliked: Staff & service, amenities
Hockey kids group was playing loud games in the hallway disturbing the peace I was hoping for. Breakfast staff abruptly closed the door sharp at 10 am, despite they had lots of food left. I had to push my way thru to get some cold eggs and sausage.
Stayed 1 night in Jan 2026

6/10 Okay

Marjorie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The kids running up and down the hallway playing hockey and screaming was super annoying! I will not book this hotel again because of it. My daughter was two floors above me and had the same issues. She called the front desk twice and no one did anything about it.
Stayed 1 night in Jan 2026

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay here. Very clean, great staff and wonderful breakfast
Stayed 1 night in Jan 2026

8/10 Good

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous. Early check in and well designed rooms with great soundproofing.
Stayed 1 night in Jan 2026

8/10 Good

Brittany

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff did their jobs well. Our room was quiet even though we were the first room nearest the elevator. Also, my daughter and family were coming a day later. I asked the front desk if they could put them on the same floor as us and they did better and put them in the room next to us. The pool area was very clean but the pool water wasn’t warm enough. Young children were shivering in the pool and lips turning blue. Also breakfast food wasn't warm enough. Instead of separate containers for the eggs, meat & potatoes it was all in one serving container. If it had been in three separate containers, the lids wouldn’t have been off as long and the food would’ve stayed warmer. On a plus side the breakfast staff were very helpful and accommodating. Overall, we will definitely stay there again when in Ottawa.
Stayed 2 nights in Jan 2026

10/10 Excellent

Mohamed

Stayed 1 night in Dec 2025

10/10 Excellent

Brittany, Stirling

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
One of the nicest hotels I have ever been to. Very clean and desk employee was very welcoming. Excellent customer service. The pool area was very nice and clean as well.
Stayed 1 night in Jan 2026

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Spacious and comfortable room. Ample parking. Would book again.
Stayed 1 night in Jan 2026

10/10 Excellent

Philippe

Stayed 1 night in Dec 2025

8/10 Good

Alberto

Liked: Staff & service, property conditions & facilities, room comfort
Coffee was cold even when they got a new pot out. I believe coffee was made too early.
Stayed 1 night in Jan 2026

8/10 Good

Phil

Stayed 1 night in Dec 2025

4/10 Poor

Darquise

Travelled with family
Disliked: Amenities
Terrible breakfast for paying 257$ for 1 night. Cold eggs, uncooked hashbrowns, plastic bacon. Coffee not even close to the food. Shower was not up to par. No Shower mat to step onto to. Flimsy handle, not hot, material shower curtains. No luxury details for 300$ a night.
Stayed 1 night in Dec 2025

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Meghan

Travelled with group
Liked: Cleanliness, amenities
Really clean
Stayed 1 night in Dec 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities
Excellent service especially from staff as main desk
Stayed 1 night in Dec 2025

10/10 Excellent

****sac**

Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Stayed 1 night in Dec 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Dec 2025

10/10 Excellent

Karen

Stayed 2 nights in Dec 2025

8/10 Good

joy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025