Hampton Inn & Suites Ottawa West

2.5 star property

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Photo gallery for Hampton Inn & Suites Ottawa West

Free daily buffet breakfast
Exterior
Indoor pool
Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing) | Bathroom
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
125 Lusk Street, Ottawa, ON, K2J 6K7
  • Place, Walter Baker Sports Centre
    ‪6 min drive‬
  • Place, Canadian Tire Centre
    ‪12 min drive‬
  • Place, Parliament Hill
    ‪20 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪22 min drive‬

Room options

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.4 out of 10
Exceptional
(16 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Refrigerator & Microwave

9.2 out of 10
Wonderful
(86 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar)

9.0 out of 10
Wonderful
(29 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(15 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

8.8 out of 10
Excellent
(13 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-In Shower)

8.4 out of 10
Very good
(6 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Refrigerator & Microwave

9.4 out of 10
Exceptional
(56 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

8.4 out of 10
Very good
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

1 King With Sofabed/Microwave/Fridge

  • Sleeps 4

King Room-Hearing Accessible-Non-Smoking

  • Sleeps 2

1 King Bed Mobility/Hearing Accessible Room With Roll-in Shower-Non-Smoking

  • Sleeps 2

2 Queens Mobility/Hearing Access Tub Nosmok

  • Sleeps 4

2 Queen Room Fridge And Microwave

  • Sleeps 4

1 King Microwv/Fridge/Wet Bar Studio Suite Ns

  • Sleeps 4

Studio Suite With 2 Queen Beds, Microwave, Fridge And Wet Bar-Non-Smoking

  • Sleeps 6

King Room With Microwave And Fridge

  • Sleeps 2

Double Queen Room

  • Sleeps 2

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About this property

Hampton Inn & Suites Ottawa West

This smoke-free hotel features an indoor pool, a fitness center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a 24-hour front desk, and gift shops/newsstands are onsite.
Hampton Inn & Suites Ottawa West offers 102 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include complimentary toiletries and hair dryers. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
The free breakfast at Hampton Inn & Suites Ottawa West gets good marks from our customers. During your stay, you'll be close to Walter Baker Sports Centre. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and a gift shop
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 14 minutes by car from Canadian Tire Centre and 8 minutes from Rideau Canal
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Ottawa West offers its guests an indoor pool and a fitness center. Public spaces have free WiFi and wired Internet. You'll find a business center on site. Free breakfast is available daily. The business-friendly Hampton Inn & Suites Ottawa West also features gift shops/newsstands, coffee/tea in a common area, and a front-desk safe. Free self parking is available.

This Ottawa hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Built in 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 84.75 per accommodation, per stay (maximum CAD 141.25 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 20 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 84.75 per accommodation, per stay (maximum CAD 141.25 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton & Suites Ottawa West
Hampton INN Suites Ottawa West
Hampton Inn & Suites Ottawa West Hotel
Hampton Inn & Suites Ottawa West OTTAWA
Hampton Inn & Suites Ottawa West Hotel OTTAWA

Hampton Inn & Suites Ottawa West Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 687 out of 1006 reviews
Rating 8 - Good. 210 out of 1006 reviews
Rating 6 - Okay. 57 out of 1006 reviews
Rating 4 - Poor. 25 out of 1006 reviews
Rating 2 - Terrible. 27 out of 1006 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was spotless. The room very comfortably. Ryan checked us in and was very friendly. Excellent breakfast as well.
Stayed 2 nights in Dec 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities
Staff was extremely friendly & the room was sparkling.
Stayed 1 night in Dec 2025

10/10 Excellent

Devon

Stayed 1 night in Dec 2025

8/10 Good

Heather Ann

Travelled with partner
Liked: Amenities
Breakfast food was all cold so not very edible. Everything else was good.
Stayed 1 night in Dec 2025

10/10 Excellent

Deanne

Liked: Cleanliness, amenities, property conditions & facilities
Clean, new , friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Craig

Stayed 1 night in Dec 2025

10/10 Excellent

Colby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Snow removal crew did awesome work
Stayed 1 night in Dec 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super clean room, staff was very friendly!
Stayed 1 night in Dec 2025

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Dec 2025

10/10 Excellent

Erin

Travelled with family
Liked: Amenities
Ryan was wonderful… GREAT experience!
Stayed 1 night in Dec 2025

8/10 Good

Darryl

Stayed 1 night in Dec 2025

6/10 Okay

Shelley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is the second time we stay here and overall its good. However this time our room's heater was extremely loud and kicked on every 15 mins through the night until we shut it completely off at 3 am. Bed was great and comfortable.
Stayed 1 night in Dec 2025

8/10 Good

raheel

Stayed 1 night in Dec 2025

2/10 Terrible

Avan

Stayed 1 night in Nov 2025

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super friendly. The beds were very comfortable. We had a very good sleep, that’s the most important part. Thank you!
Stayed 1 night in Dec 2025

10/10 Excellent

Juan

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities
room was clean and great. staff were very friendly and helpful
Stayed 1 night in Dec 2025

4/10 Poor

Tommy

Stayed 2 nights in Aug 2025

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine. Here is room for improvement. They text you from a US #. If you reply, you get charged heavily if it’s not part of your cellular plan. Very odd to me that they do that. They only put up Christmas decorations December 4th which seems late to me. TV quality isn’t great and stations are limited. Great kitchen lady.
Stayed 4 nights in Dec 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities
yes staff good, room clean no concerns
Stayed 1 night in Nov 2025

10/10 Excellent

Brayden

Stayed 1 night in Dec 2025

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
clean room, easy check in
Stayed 1 night in Dec 2025

10/10 Excellent

Warren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious.
Stayed 1 night in Nov 2025

6/10 Okay

Sandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very noisy night with people banging on our door after 11 pm. Then party in the hallway at 730 am the next morning. Plates of food left outside our room. Very disappointed after a couple of previous nice stays at this property. The rooms here are very nice but the clientele on this particular evening didn't respect other guests on the floor.
Stayed 1 night in Nov 2025

10/10 Excellent

Arielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025