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Hard Rock Hotel & Casino Ottawa

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Photo gallery for Hard Rock Hotel & Casino Ottawa

A modern hotel room with a blue sofa, a round coffee table with a plate of fruit and glasses, a dining area with a purple chair, and a large TV on the wall.
A hotel lobby with a central reception desk, glass display cases, and a red carpeted floor.
A modern hotel room with a large sofa, a dining area with purple chairs, a wooden door, and a chandelier.
A Hard Rock Hotel with a modern design, featuring a prominent Hard Rock logo, a covered entrance, and a landscaped front area.
A hotel room with two beds, a desk, a TV, and a large window with curtains.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
4837 Albion Road South, Ottawa, ON, K1X 1A3
  • Place, Rideau Carleton Raceway
    ‪3 min walk‬
  • Place, Parliament Hill
    ‪25 min drive‬
  • Place, Canadian Tire Centre
    ‪33 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a view of the outdoors.

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(41 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with two beds, a desk, a TV, and a large window with curtains.

Deluxe Room, 2 Queen Beds

9.8 out of 10
Exceptional
(9 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower

A hotel room with a large bed, a desk, a chair, a TV, and a view of the outdoors.

Deluxe Room, 1 King Bed, Roll-in Shower

9.6 out of 10
Exceptional
(14 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds, Roll-in Shower

A hotel room with two beds, a desk, a TV, and a large window with curtains.

Deluxe Room, 2 Queen Beds, Roll-in Shower

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

A hotel room with a large bed, a desk, a chair, a guitar, and a view of the outdoors.

Suite, 1 King Bed

8.4 out of 10
Very good
(7 reviews)
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Suite, 1 King Bed, Corner

A modern hotel room with a large bed, a desk, a purple armchair, and a view of the outdoors.

Superior Suite, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • 77 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hard Rock Hotel & Casino Ottawa

Along with 8 restaurants, this smoke-free resort has a casino and 3 bars/lounges. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour fitness center, a coffee shop/cafe, and valet parking.
Hard Rock Hotel & Casino Ottawa offers 150 accommodations with safes and coffee/tea makers. 65-inch Smart televisions come with digital channels.

Bathrooms include bathrobes, slippers, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is provided daily.

Recreational amenities at the resort include a 24-hour fitness center.
During your stay at Hard Rock Hotel & Casino Ottawa, you're just a quick walk from Rideau Carleton Raceway. Features include free WiFi in public areas and free self parking, plus 8 restaurants. Some of the pet-friendly amenities this property offers include food and water bowls and an off-leash area.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self parking
  • Enjoy American cuisine at Hard Rock Cafe, one of the property's 8 restaurants and 3 bars/lounges
  • Valet parking available for a fee
  • Amenities include a front-desk safe, convenience store, and a gift shop
  • Onsite recreation includes a 24-hour gym
  • 11 minutes by car from Rideau Canal and 14 minutes from Carleton University
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-leash area
There are 8 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces. A casino, a 24-hour fitness center, and a terrace are also featured at the luxury Hard Rock Hotel & Casino Ottawa. Free self parking is available.

This 4.5-star Ottawa resort is smoke free.

Hard Rock Cafe - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open select days.
Council Oak - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Open select days.
YOUYU Noodle Bar - This restaurant specializes in Asian cuisine and serves dinner only. Open select days.
Constant Grind - Onsite coffee shop. Open 24 hours. Open daily.
Brick'd Restaurant - This restaurant specializes in pizza and serves lunch and dinner. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Valet parking on site (CAD 20 per day; includes in/out privileges)
  • Limited on-site self and valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Brick'd Restaurant
  • Constant Grind
  • Council Oak
  • Hard Rock Cafe
  • YOUYU Noodle Bar

Things to do

  • 1,500 slot machines
  • 24-hour gym
  • 40 gaming tables
  • Casino (56,511 square foot of space)
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Shopping
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Front entrance ramp
  • Lift (120 centimetre wide door)
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Built in 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch smart TV with digital channels
  • CD player
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 49.00 per pet, per night, plus a one-time cleaning fee of CAD 49.00
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Food and water bowls and an off-leash area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are available for CAD 20.00 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: CAD 20 per day (in/out privileges)
  • Pet fee: CAD 49.00 per pet, per night plus CAD 49.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and outdoor lighting
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Hard Rock Hotel & Casino Ottawa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 413 out of 576 reviews
Rating 8 - Good. 97 out of 576 reviews
Rating 6 - Okay. 35 out of 576 reviews
Rating 4 - Poor. 15 out of 576 reviews
Rating 2 - Terrible. 16 out of 576 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel great staff awesome restaurant!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at the HardRock Casino was great. Friendly Staff, hotel rooms were well kept and restaurants have amazing food.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Yes excellent stay.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay! Very clean and staff was very friendly and helpful.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and an awesome location.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Elvira

Liked: Property conditions & facilities
Rooms are very clean, Staff is very helpful and friendly. Casino is very clean, great variety of restaurants and food is excellent! We enjoyed our stay very much!!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

KRISTINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff!! The room was big, clean and had everything we needed. The hotel and casino were perfect and we thoroughly enjoyed our stay.
Stayed 1 night in May 2026
Verified review

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on the 2nd floor very clean and comfortable.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Jeramy

Liked: Cleanliness, staff & service, property conditions & facilities
Room and site were excellent. Staff very friendly.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Kevinpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new property
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
This was our first time going to the Hard Rock since it opened. The casino was amazing and exciting. It was very well run. We had a very enjoyable stay!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Tiffany

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

gordon

Liked: Cleanliness
Great location lotta shopping nearby
Stayed 1 night in Mar 2026
Verified review

8/10 Good

gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Shops, nearby hotel, and a good spot
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Rooms and facility were clean. Staff were very polite, and helpful. Had breakfast at Hard Rock Cafe. Food was excellent, service was excellent. Highly recommend.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Melinda

Liked: Cleanliness, amenities, property conditions & facilities
My parents stayed here and they stated it was absolutely amazing!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were really clean ans nice. Hotel has a great atmosphere
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good restaurants
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a fun time at Hard Rock hotel and casino. The room was beautiful, clean, with a very comfortable bed, and lounge chairs. We were very impressed with the entire property and will be going back again!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Staff very helpful.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, property conditions & facilities
Room was very clean and staff were very friendly!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a stunning suite that was very spacious, comfortable, and clean. It had everything we could want, and we loved the robe and slippers provided. The food at the restaurants was delicious, and we were very impressed with both the dining options and the room service. The restaurant choices are excellent, ranging from formal dining to a casual snack. Overall, we had a great experience and would highly recommend it!
Stayed 4 nights in May 2026
Verified review

8/10 Good

MELANIE

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, housekeeping staff was amazing.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Ricky

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was excellent
Stayed 2 nights in Jan 2026