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Hard Rock Hotel & Casino Ottawa

4.0 star property

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Photo gallery for Hard Rock Hotel & Casino Ottawa

In-room safe, laptop workspace, blackout curtains, free WiFi
3 bars/lounges
Lobby
65-inch Smart TV with digital channels, streaming services
Superior Suite, 1 King Bed, Corner | Living area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Pet-friendly
  • Housekeeping
  • Parking included

Explore the area

View in a map
4837 Albion Road South, Ottawa, ON, K1X 1A3
  • Place, Rideau Carleton Raceway
    ‪3 min walk‬
  • Place, Ernst & Young Centre
    ‪8 min drive‬
  • Place, Carleton University
    ‪14 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

In-room safe, laptop workspace, blackout curtains, free WiFi

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, laptop workspace, blackout curtains, free WiFi

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower

In-room safe, laptop workspace, blackout curtains, free WiFi

Deluxe Room, 1 King Bed, Roll-in Shower

9.6 out of 10
Exceptional
(4 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Roll-in Shower

In-room safe, laptop workspace, blackout curtains, free WiFi

Deluxe Room, 2 Queen Beds, Roll-in Shower

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, laptop workspace, blackout curtains, free WiFi

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Roll-in Shower

In-room safe, laptop workspace, blackout curtains, free WiFi

Suite, 1 King Bed, Roll-in Shower

7.0 out of 10
Good
(2 reviews)
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Corner

Superior Suite, 1 King Bed, Corner

Superior Suite, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • 77 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior
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  • Parking included
4.5 out of 5, Wonderful, 1,995 reviews
The price is €104
includes taxes & fees
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About this property

Hard Rock Hotel & Casino Ottawa

Resort in Ottawa with 8 restaurants and a casino
Along with 8 restaurants, this smoke-free resort has a casino and 3 bars/lounges. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour fitness center, a coffee shop/cafe, and valet parking.
Hard Rock Hotel & Casino Ottawa offers 150 accommodations with safes and coffee/tea makers. 65-inch Smart televisions come with digital channels.

Bathrooms include bathrobes, slippers, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is provided daily.

Recreational amenities at the resort include a 24-hour fitness center.
During your stay at Hard Rock Hotel & Casino Ottawa, you're just a quick walk from Rideau Carleton Raceway. Features include free WiFi in public areas and free self parking, plus 8 restaurants. Some of the pet-friendly amenities this property offers include food and water bowls and an off-leash area.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self parking
  • Enjoy American cuisine at Hard Rock Cafe, one of the property's 8 restaurants and 3 bars/lounges
  • Valet parking available for a fee
  • Amenities include a front-desk safe, convenience store, and a gift shop
  • Onsite recreation includes a 24-hour gym
  • 11 minutes by car from Rideau Canal and 14 minutes from Carleton University
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-leash area
There are 8 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces. A casino, a 24-hour fitness center, and a terrace are also featured at Hard Rock Hotel & Casino Ottawa. Free self parking is available.

This 4-star Ottawa resort is smoke free.

Hard Rock Cafe - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Council Oak - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Open select days.
YOUYU Noodle Bar - This restaurant specializes in Asian cuisine and serves dinner only. Open select days.
Constant Grind - Onsite coffee shop. Open 24 hours. Open daily.
Brick'd Restaurant - This restaurant specializes in pizza and serves lunch and dinner. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Valet parking on site (CAD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Brick'd Restaurant
  • Constant Grind
  • Council Oak
  • Hard Rock Cafe
  • YOUYU Noodle Bar

Things to do

  • 1,500 slot machines
  • 24-hour gym
  • 40 gaming tables
  • Casino (56,511 square foot of space)
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Shopping
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Front entrance ramp
  • Lift (120 centimetre wide door)
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Built in 2025
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch smart TV with digital channels
  • CD player
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: CAD 49.00 per pet, per night, plus a one-time cleaning fee of CAD 49.00
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Food and water bowls and an off-leash area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are available for CAD 20.00 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: CAD 20 per day (in/out privileges)
  • Pet fee: CAD 49.00 per pet, per night plus CAD 49.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and outdoor lighting
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Hard Rock Hotel & Casino Ottawa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 128 out of 185 reviews
Rating 8 - Good. 33 out of 185 reviews
Rating 6 - Okay. 13 out of 185 reviews
Rating 4 - Poor. 5 out of 185 reviews
Rating 2 - Terrible. 6 out of 185 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was opened on July 3rd and is therefore brand new. Property was spotless, rooms were comfortable and spacious and several restaurants onsite. Thouroughly enjoyed our stay and would recommend to all
Stayed 1 night in Aug 2025

10/10 Excellent

Wm. Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Typical Hard Rock...wonderful experience!
Stayed 1 night in Aug 2025

6/10 Okay

Brad

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are great, but when it comes to food and convenience, the hard rock struck out. They made their market place fully automated, so you’re ordering from a screen, difficult to modify or ask for something simple. We had reservations at steak house, even though it was 2/3 full we were told that if we didn’t have reservations we would not be allowed to sit. We had 9:00 reservations, we got our soup and 5 min after soup was given to us our steak came, so we couldn’t even enjoy the soup. Asked for medium rare, came medium well, we sent it back, was then told that the “heat” said it was medium rare so they will make it rare. New steak came and was 2/3 bone or fat and had zero flavour. Casino was packed, happening.
Stayed 1 night in Aug 2025

10/10 Excellent

Stephanie, Kingston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access. Some good food options. Spacious room, clean, comfortable bed. Would have liked a spot to pick up some snacks.
Stayed 1 night in Aug 2025

8/10 Good

colin

Stayed 1 night in Aug 2025

10/10 Excellent

Pascal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Stayed 1 night in Aug 2025

10/10 Excellent

kristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the Casino wasn't all open, the pla e was very nice, staff were super and the room rocked!
Stayed 1 night in Aug 2025

6/10 Okay

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Comfy, clean, friendly. Food options good, though Marketplace area was mostly empty during my days there. Only drawbacks: location, and unclear policies. Make sure you have what you need, since it’s miles from any shops. ‘Rideshare Zone’ for Uber lifts causes confusion. No in-room movies, just Netflix if you can sign in. Strange security and no-photography policies, and some staff were unaware of rules. Overall very fun though!
Stayed 2 nights in Aug 2025

10/10 Excellent

benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
excellent overol
Stayed 1 night in Aug 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hard Rock excellence

Hard Rock Hotel Ottawa Grand opening in July 2025 Staff , Rooms , suites and service and decor add Hard Rock Live where all Excellent 10 plus You are a Guest here enjoy your stay
Stayed 1 night in Aug 2025

10/10 Excellent

Magdalena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new hotel with comfortable new rooms, beautiful huge bathrooms. The main area by the lobby is where the casino is, so it's LOUD and busy all the time
Stayed 1 night in Aug 2025

10/10 Excellent

Mark, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Matthew

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Disappointing not having a fitted sheet on the bed, casino floor staff avoid you and everything is expensive
Stayed 1 night in Aug 2025

8/10 Good

Adam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The king suit was very modern and luxurious. Overall very well designed and has great potential to be even better. Also, this is a great addition to Ottawa. It will only get better!
Stayed 1 night in Aug 2025

6/10 Okay

Mario

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
On nous a fait attendre plus d’une heure pour notre chambre
Stayed 1 night in Aug 2025