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Holiday Inn Express Hotel & Suites Ottawa Airport by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Ottawa Airport by IHG

Free daily continental breakfast
Fitness facility
Indoor pool
Desk, soundproofing, iron/ironing board, free cots/infant beds
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
2881 Gibford Drive, Ottawa, ON, K1V 2L9
  • Place, South Keys Shopping Centre
    ‪17 min walk‬
  • Place, Ernst & Young Centre
    ‪2 min drive‬
  • Place, Rideau Canal
    ‪5 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room

Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room

8.6 out of 10
Excellent
(18 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(31 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(115 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(13 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Mobility, Accessible Tub)

Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, Multiple Beds, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, Multiple Beds

8.4 out of 10
Very good
(17 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Holiday Inn Express Hotel & Suites Ottawa Airport by IHG

This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express Hotel & Suites Ottawa Airport by IHG offers 91 accommodations with complimentary newspapers and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels. Refrigerators and microwaves are provided.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Ottawa Airport by IHG. During your stay, you'll be within walking distance of South Keys Shopping Centre. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the proximity to the airport and the helpful staff
  • 6 minutes by car from Rideau Canal and 7 minutes from Carleton University
  • Free airport shuttle service
Holiday Inn Express Hotel & Suites Ottawa Airport by IHG offers its guests an indoor pool and a fitness center. There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 750 square feet (68 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Hotel & Suites Ottawa Airport by IHG. A roundtrip airport shuttle is free during limited hours. Free self parking is available.

This Ottawa hotel is smoke free.

Guests are served free continental breakfast daily.
Holiday Inn Express Hotel & Suites Ottawa Airport by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 11:00 PM
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 750 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Ottawa Airport
Holiday Inn Express Ottawa Airport
Holiday Inn Express Hotel And Suites Ottawa Airport
Holiday Inn Express Hotel Suites Ottawa Airport
Inn Express Ottawa Airport
Holiday Inn Express Ottawa
Holiday Inn Ottawa

Holiday Inn Express Hotel & Suites Ottawa Airport by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 739 out of 1104 reviews
Rating 8 - Good. 259 out of 1104 reviews
Rating 6 - Okay. 61 out of 1104 reviews
Rating 4 - Poor. 22 out of 1104 reviews
Rating 2 - Terrible. 23 out of 1104 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lunch box excellent Transport the airport excellent.
Stayed 1 night in Dec 2025

8/10 Good

Nadeem

Travelled with group
Liked: Cleanliness, staff & service, amenities
Yes room was spotless but breakfast could be better than what was provided
Stayed 2 nights in Dec 2025

10/10 Excellent

Gerald

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean modern room.
Stayed 1 night in Dec 2025

2/10 Terrible

David

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Dirty entryway, service person at the desk reeked of body odour, no nearby parking spaces available, creepy homeless people hanging around the front door - poorly managed and not recommended.
Stayed 1 night in Dec 2025

6/10 Okay

Kelly

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The bathroom lights didn’t work for a little bit
Stayed 2 nights in Dec 2025

2/10 Terrible

Brendon

Disliked: Amenities, property conditions & facilities
Staff was rude bed was awful
Stayed 1 night in Dec 2025

6/10 Okay

Han Ran

Liked: Cleanliness, amenities, property conditions & facilities
The check in experience wasn't that great. But the room was clean and comfortable.
Stayed 1 night in Dec 2025

10/10 Excellent

Sharlene

Stayed 1 night in Dec 2025

6/10 Okay

Candy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
the bathroom fans do not work Very hot and stuffy in the room We were a party of four with two towels, did call for extra Pool water extremely cold and salty
Stayed 1 night in Dec 2025

10/10 Excellent

Bishal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Dec 2025

8/10 Good

GENEVIÈVE

Stayed 1 night in Dec 2025

10/10 Excellent

Sylvain

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall good experience
Stayed 1 night in Dec 2025

10/10 Excellent

Anthony

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall good experience
Stayed 4 nights in Dec 2025

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Overall good experience
Stayed 3 nights in Dec 2025

8/10 Good

Janice Gay, Barrie

Stayed 1 night in Dec 2025

4/10 Poor

Tammy

Stayed 1 night in Dec 2025

10/10 Excellent

Kariza, BOLSOVER

Stayed 2 nights in Dec 2025

2/10 Terrible

Jackie

Stayed 1 night in Dec 2025

10/10 Excellent

Ghergish

Liked: Cleanliness, amenities, property conditions & facilities
I am very happy when I stay for one night Thank you for your service
Stayed 1 night in Dec 2025

8/10 Good

wilson

Liked: Cleanliness
Stayed 1 night in Dec 2025

6/10 Okay

Christian

Travelled with partner
Liked: Staff & service
No TV, limited breakfast options and quality. Small gym, small pool. No hottub
Stayed 2 nights in Dec 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities
Clean room, great staff
Stayed 5 nights in Dec 2025

10/10 Excellent

Devin

Stayed 2 nights in Dec 2025

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Clean and beautiful room
Stayed 2 nights in Dec 2025

8/10 Good

Joey

Stayed 1 night in Dec 2025