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Holiday Inn Express Hotel & Suites Ottawa Airport by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Ottawa Airport by IHG

Relax in style on the outdoor patio, surrounded by comfortable seating and shaded by umbrellas.
Indulge in a variety of sweet treats and a warm breakfast experience.
Experience the hotel's contemporary design, featuring a symmetrical facade with decorative grilles and a beautifully maintained garden.
Relax in a clean and functional room with a comfortable bed, flat-screen TV, and ample space to move around.
Enjoy a refreshing swim in our indoor pool, featuring depth indicators and a convenient ladder for easy entry and exit.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Pool
  • 24/7 front desk
  • Gym

Explore the area

Map
2881 Gibford Drive, Ottawa, ON, K1V 2L9
  • South Keys Shopping Centre
    ‪20 min walk‬
  • Ernst & Young Centre
    ‪2 min drive‬
  • Carleton University
    ‪7 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Comfortable bed with neatly arranged bedding and a warm headboard.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(23 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Comfortable bed with neatly arranged bedding and a warm headboard.

Standard Room

8.4 out of 10
Very good
(14 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, Multiple Beds

Comfortable bed with neatly arranged bedding and a warm headboard.

Suite, Multiple Beds

8.8 out of 10
Excellent
(12 reviews)
  • 38 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Mobility Accessible (Mobility, Accessible Tub)

Comfortable bed with neatly arranged bedding and a warm headboard.

Suite, Multiple Beds, Mobility Accessible (Mobility, Accessible Tub)

  • 38 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Two single beds with white linens, flat-screen TV, and wooden desk with drawers.

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(85 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Comfortable bed with neatly arranged bedding and a warm headboard.

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(10 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express Hotel & Suites Ottawa Airport by IHG

Hotel in Ottawa with free breakfast and airport shuttle service
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express Hotel & Suites Ottawa Airport by IHG offers 91 accommodations with complimentary newspapers and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels. Refrigerators and microwaves are provided.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Ottawa Airport by IHG. During your stay, you'll be within walking distance of South Keys Shopping Centre. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the proximity to the airport and the clean accommodations
  • 6 minutes by car from Rideau Canal and 7 minutes from Carleton University
  • Free airport shuttle service
Holiday Inn Express Hotel & Suites Ottawa Airport by IHG offers its guests an indoor pool and a fitness center. There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 750 square feet (68 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Hotel & Suites Ottawa Airport by IHG. A roundtrip airport shuttle is free during limited hours. Free self parking is available.

This Ottawa hotel is smoke free.

Guests are served free continental breakfast daily.
Holiday Inn Express Hotel & Suites Ottawa Airport by IHG has a restaurant on site.

Languages

English, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 11:00 PM
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 750 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Ottawa Airport
Holiday Inn Express Ottawa Airport
Holiday Inn Express Hotel And Suites Ottawa Airport
Holiday Inn Express Hotel Suites Ottawa Airport
Inn Express Ottawa Airport
Holiday Inn Express Ottawa
Holiday Inn Ottawa

Holiday Inn Express Hotel & Suites Ottawa Airport by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 655 out of 1010 reviews
Rating 8 - Good. 263 out of 1010 reviews
Rating 6 - Okay. 54 out of 1010 reviews
Rating 4 - Poor. 18 out of 1010 reviews
Rating 2 - Terrible. 20 out of 1010 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptional.
Stayed 1 night in Apr 2025

10/10 Excellent

Geoff

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Apr 2025

10/10 Excellent

gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room ! Comfortable beds ! Nice staff
Stayed 1 night in Apr 2025

8/10 Good

Tommy

Stayed 2 nights in Apr 2025

6/10 Okay

Krista

Travelled with family
They need to change their picture on their wedsite pool water was not clear
Stayed 1 night in Apr 2025

8/10 Good

Épelle-Moi

Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Road trip

The taste of the food is not good. The buns were small, they didn't rise when baking and didn't taste good. The meal does not meet the standard of Holiday Inn Express hotels.
Stayed 1 night in Apr 2025

10/10 Excellent

Tariq

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and comfortable. It was very good for the price.
Stayed 1 night in Apr 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Savannah

Travelled with family
Disliked: Cleanliness
CONS: all four pillows on one of the beds smelled like actual feces. Not all the lights in the room worked. Housekeeping staff entered our room twice without knocking while we were in the room. When checking in, the front desk asked for my email which I thought was for a receipt but instead they signed me up for a rewards program without asking. The front desk "accidentally" marked us as checked-out 4 hours before we actually checked out - they called the room and asked why we were still there even though we hadn't actually checked out yet! PROS: free parking. Safe, quiet neighborhood with good food options and easy to get around. The woman at the front desk was apologetic about our issues when we did actually check out - no offer of refund or credit though.
Stayed 1 night in Apr 2025

10/10 Excellent

Stephanie Newton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean rooms, just an overall very pleasant stay.
Stayed 5 nights in Apr 2025

10/10 Excellent

Fareez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Richard, Montreal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel, clean and great location
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer, Aurora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Mavis

Travelled with family
Liked: Cleanliness
Disliked: Room comfort

The hotel was clean but very underwhelming.

The shower was going from cold to hot. The water pressure in the shower was very low. The water was barely coming. The breakfast was terrible. It didn't taste like real food. The hotel was clean but very underwhelming.
Stayed 1 night in Apr 2025

6/10 Okay

Vishnu

Travelled with family and small children
Liked: Property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Michelle

Stayed 1 night in Apr 2025

8/10 Good

hyeong cheol

Stayed 2 nights in Apr 2025

10/10 Excellent

Satnam

Liked: Cleanliness, staff & service, property conditions & facilities
…
Stayed 1 night in Apr 2025

10/10 Excellent

Tirumala

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ivan

Stayed 1 night in Apr 2025

10/10 Excellent

Roy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This may be one of the best hotel rooms I have had. Spacious room, upscale bathroom with backlit mirror, nightlight and high counters. Microwave, fridge, coffee. Spacious desk with a separate space for placing luggage on. Closet, room safe, and complimentary breakfast buffet. Perfect. Only cons were very loud room door latches which close with a loud thunk in the hallway and the beds were okay but could be a bit firmer. Highly recommend this place.
Stayed 1 night in Apr 2025

10/10 Excellent

Brian, Cochrane

Travelled with partner
Dirt on the floor in the common areas. Noticed that as we were checking in and in the breakfast area. Room, bed great however!
Stayed 1 night in Apr 2025

8/10 Good

Réjean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2025