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Holiday Inn Express Hotel & Suites Ottawa Airport by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Ottawa Airport by IHG

Indoor pool
Terrace/patio
Standard Room, 1 King Bed
Indoor pool
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk

Explore the area

View in a map
2881 Gibford Drive, Ottawa, ON, K1V 2L9
  • Place, South Keys Shopping Centre
    ‪20 min walk‬
  • Place, Ernst & Young Centre
    ‪2 min drive‬
  • Place, Carleton University
    ‪9 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room

Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room

8.6 out of 10
Excellent
(17 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(28 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(98 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(12 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Mobility, Accessible Tub)

Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, Multiple Beds, Accessible (Mobility, Accessible Tub)

  • 38 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, Multiple Beds

8.6 out of 10
Excellent
(13 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Holiday Inn Express Hotel & Suites Ottawa Airport by IHG

Hotel in Ottawa with free breakfast and airport shuttle service
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express Hotel & Suites Ottawa Airport by IHG offers 91 accommodations with complimentary newspapers and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels. Refrigerators and microwaves are provided.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Ottawa Airport by IHG. During your stay, you'll be within walking distance of South Keys Shopping Centre. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the proximity to the airport and the helpful staff
  • 6 minutes by car from Rideau Canal and 7 minutes from Carleton University
  • Free airport shuttle service
Holiday Inn Express Hotel & Suites Ottawa Airport by IHG offers its guests an indoor pool and a fitness center. There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 750 square feet (68 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Hotel & Suites Ottawa Airport by IHG. A roundtrip airport shuttle is free during limited hours. Free self parking is available.

This Ottawa hotel is smoke free.

Guests are served free continental breakfast daily.
Holiday Inn Express Hotel & Suites Ottawa Airport by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 11:00 PM
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 750 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Ottawa Airport
Holiday Inn Express Ottawa Airport
Holiday Inn Express Hotel And Suites Ottawa Airport
Holiday Inn Express Hotel Suites Ottawa Airport
Inn Express Ottawa Airport
Holiday Inn Express Ottawa
Holiday Inn Ottawa

Holiday Inn Express Hotel & Suites Ottawa Airport by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 688 out of 1036 reviews
Rating 8 - Good. 258 out of 1036 reviews
Rating 6 - Okay. 55 out of 1036 reviews
Rating 4 - Poor. 17 out of 1036 reviews
Rating 2 - Terrible. 18 out of 1036 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Clean with friendly staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Mercedes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean place with friendly helpful staff. Large room with a very comfortable bed. Bed linens are comfortable, clean and smells clean. Will definitely stay here again!
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Cho Hon, Markham

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Salema

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Stay was excellent but there was parking shortage and shower water was very slow. Plus no water fountain for water bottle re fill but that do have ice machine and laundry which was very good
Stayed 2 nights in Jul 2025

4/10 Poor

Alex

Travelled with family
Disliked: Property conditions & facilities
The first room I was in had a door connecting it to the room next door. There was no noise insulation and I had to be moved to another room due to the insane level of noise. The next room I was in had a noisy air conditioner that didn’t work well and the bathroom smelled of urine. Very poor experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Christophe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

NEHA

Travelled with family
Our stay was an overall amazing experience. We absolutely loved their Breakfast Menu. It was very thoughtfully planned with all the options provided for food.
Stayed 1 night in Jul 2025

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jul 2025

10/10 Excellent

Lee

Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Wayne

Stayed 1 night in Jul 2025

8/10 Good

Liting

Stayed 1 night in Jul 2025

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean with updated amenities. Breakfast was great and staff was excellent.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, very friendly and helpful. A very clean hotel as well
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Good service, clean rooms. Generous breakfast.
Stayed 1 night in Jul 2025

2/10 Terrible

Aman

Stayed 1 night in Jul 2025

10/10 Excellent

Stefana

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very welcoming and friendly and helpful. The room is very cleaned and spacious. Would definitely return again.
Stayed 1 night in Jul 2025

10/10 Excellent

ROBERT WILLIS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was well-displayed, and tasty.
Stayed 1 night in Jul 2025

10/10 Excellent

Riley

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jul 2025

10/10 Excellent

Cooke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Syeda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

keith

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

Holiday inn breakfast used to be ... good .... today's was a BIG disappointment...... terrible taste......lousy selection... bacon and sausage became slices of dome kind of " meat " DISAPPOINTED
Stayed 1 night in Jul 2025

10/10 Excellent

wanli

Stayed 1 night in Jul 2025