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Holiday Inn Express & Suites - Gatineau - Ottawa by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites - Gatineau - Ottawa by IHG

Exterior
Indoor pool
Property amenity
Interior
In-room safe, individually furnished, desk, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
11 Impasse de la Gare-Talon, Gatineau, QC, J8T 0B1
  • Place, Les Promenades Gatineau
    ‪7 min walk‬
  • Place, Gatineau Sports Centre
    ‪10 min walk‬
  • Place, Gatineau Water Aerodrome
    ‪5 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room

In-room safe, individually furnished, desk, blackout curtains

Standard Room

9.4 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, individually furnished, desk, blackout curtains

Standard Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Accessible)

In-room safe, individually furnished, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility Accessible)

8.6 out of 10
Excellent
(43 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, individually furnished, desk, blackout curtains

Suite, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Walk-In Shower)

In-room safe, individually furnished, desk, blackout curtains

Standard Room, 2 Queen Beds (Walk-In Shower)

9.4 out of 10
Exceptional
(146 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, individually furnished, desk, blackout curtains

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(71 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, individually furnished, desk, blackout curtains

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(46 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Interior
Quality Inn & Suites Gatineau
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 1,094 reviews
The price is €74
includes taxes & fees
29 Mar - 30 Mar
Quality Inn & Suites Gatineau

About this property

Holiday Inn Express & Suites - Gatineau - Ottawa by IHG

Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Holiday Inn Express & Suites - Gatineau - Ottawa by IHG offers 119 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. 49-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Our customers tell us they enjoy the free breakfast at Holiday Inn Express & Suites - Gatineau - Ottawa by IHG. During your stay, you're just a quick walk from Les Promenades Gatineau. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 9 minutes by car from National Gallery of Canada and 9 minutes from Rideau Canal
  • Pets welcome for a fee (restrictions apply)
Holiday Inn Express & Suites - Gatineau - Ottawa by IHG offers its guests a children's pool, an indoor pool, and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this hotel measures 800 square feet (74 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express & Suites - Gatineau - Ottawa by IHG. Free self parking is available.

This Gatineau hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6 AM to 9:30 AM and on weekends from 7 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 800 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per pet, per stay
  • Maximum 1 (weight limit: 15 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 29.63 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 29.63 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
Property Registration Number 2026-12-31, 295232
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Gatineau Ottawa Hotel
Holiday Inn Express Ottawa Hotel
Holiday Inn Express Gatineau Ottawa
Holiday Inn Express Ottawa
Inn Express Gatineau Ottawa
Holiday Inn Express Suites Gatineau Ottawa
Holiday Inn Express Suites Gatineau Ottawa by IHG
Holiday Inn Express Suites Gatineau Ottawa an IHG Hotel
Holiday Inn Express & Suites - Gatineau - Ottawa by IHG Hotel
Holiday Inn Express & Suites - Gatineau - Ottawa by IHG Gatineau

Holiday Inn Express & Suites - Gatineau - Ottawa by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 934 out of 1516 reviews
Rating 8 - Good. 380 out of 1516 reviews
Rating 6 - Okay. 97 out of 1516 reviews
Rating 4 - Poor. 48 out of 1516 reviews
Rating 2 - Terrible. 57 out of 1516 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Mukendi Leingthone

Stayed 5 nights in Dec 2025

10/10 Excellent

Nadir, Val d Or

Stayed 1 night in Dec 2025

10/10 Excellent

Shaye Aleksandr, Richmond Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Dec 2025

10/10 Excellent

schryernatalia

Stayed 1 night in Nov 2025

8/10 Good

JOHNPAUL

Stayed 1 night in Dec 2025

10/10 Excellent

Pierre

Stayed 1 night in Dec 2025

10/10 Excellent

Cheryl Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Issue with room at check in but quickly rectified by staff. Hotel was kind to move breakfast start earlier to accommodate guests' schedule.
Stayed 3 nights in Dec 2025

8/10 Good

Ka Ki

Stayed 1 night in Dec 2025

8/10 Good

Ka Ki

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Room was generally clean and staffs are friendly
Stayed 1 night in Dec 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious and clean. The room darkening blind was getting very thin therefore more light was visible in the room. The rooms are nicely set up with a bench and hooks on the wall which are great to hang clothes on. Bathroom has a nice large vanity. Beds are very comfortable.
Stayed 4 nights in Dec 2025

8/10 Good

Shar

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Clean room very comfortable bed and pillows. Breakfast had a great variety, however omelets and sausages were cold. Only apples available as fruit.
Stayed 1 night in Dec 2025

10/10 Excellent

Ayisha

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast good as it had turkey sausages since we do not eat pork. All the rest of breakfast was fresh as well!
Stayed 1 night in Dec 2025

10/10 Excellent

mark

Liked: Cleanliness, property conditions & facilities
clean room, good food at breakfast, pool needs temp raised 5 degrees, please add small milk containers to canteen like 500ml white and chocolate.
Stayed 1 night in Dec 2025

10/10 Excellent

david

Liked: Cleanliness, amenities, property conditions & facilities
Spotless
Stayed 1 night in Dec 2025

10/10 Excellent

Raven

Stayed 1 night in Dec 2025

8/10 Good

Michel

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, courteous staff. Negative point parking lot not enough space with too much snow.
Stayed 2 nights in Dec 2025

6/10 Okay

Michelle

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staffs are friendly. Breakfast provided healthy and nutritious choices. The check-in drama was a bad experience when I was sent to a pre-occupied room. The Tesla charger was for hotel owner's exclusive use only. Only one of the only 2 EV chargers worked on the first night of my stay. Both were broken on the next day. No Tesla charger or other fast charge facilities available in the area. The closest Tesla charger is 25 min away from the hotel. Same half of the machines were out of services in the exercise room. The floor at the entrances was very slippery due to snow.
Stayed 3 nights in Dec 2025

4/10 Poor

Xin

When I booking the hotel, I was asking for the late check, the front desk told me I could made the request on the last day, but on the last day morning at 7 am, I am trying to request the late check out, front desk told me I am too late, it is first come first serve. Turns out they provide late check to another group booking, our team were booked separately, we were just require one room for all the swimmers relaxed, but they refused. It doesnt make any sense they could offer late check out to a group, not just a room for our club.
Stayed 2 nights in Dec 2025

10/10 Excellent

Rahul

Stayed 1 night in Dec 2025

4/10 Poor

Rejean

Business traveller
Liked: Cleanliness, staff & service, amenities
I was angry to notice at the end of the day that my meal that I had put in the fridge was frozen
Stayed 2 nights in Dec 2025

10/10 Excellent

Nicole

Stayed 1 night in Dec 2025

8/10 Good

mark

Stayed 1 night in Dec 2025

10/10 Excellent

Petra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great bed, clean room and good breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Prashant

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean and Breakfast was good
Stayed 1 night in Dec 2025

10/10 Excellent

fo

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very clean room, friendly staff
Stayed 2 nights in Dec 2025