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Holiday Inn Express & Suites - Gatineau - Ottawa by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites - Gatineau - Ottawa by IHG

Exterior
In-room safe, individually furnished, desk, blackout curtains
Property amenity
Indoor pool
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
11 Impasse de la Gare-Talon, Gatineau, QC, J8T 0B1
  • Place, Les Promenades Gatineau
    ‪7 min walk‬
  • Place, Gatineau Sports Centre
    ‪10 min walk‬
  • Place, Gatineau Water Aerodrome
    ‪5 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room

In-room safe, individually furnished, desk, blackout curtains

Standard Room

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, individually furnished, desk, blackout curtains

Standard Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Accessible)

In-room safe, individually furnished, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility Accessible)

8.6 out of 10
Excellent
(39 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, individually furnished, desk, blackout curtains

Suite, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Walk-In Shower)

In-room safe, individually furnished, desk, blackout curtains

Standard Room, 2 Queen Beds (Walk-In Shower)

9.4 out of 10
Exceptional
(126 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, individually furnished, desk, blackout curtains

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(61 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, individually furnished, desk, blackout curtains

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(43 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Interior
Quality Inn & Suites Gatineau
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.1 out of 5, Very good, 1,027 reviews
The price is €81
includes taxes & fees
18 Jan - 19 Jan 2026
Quality Inn & Suites Gatineau

About this property

Holiday Inn Express & Suites - Gatineau - Ottawa by IHG

Hotel with free breakfast, in the vicinity of National Gallery of Canada
Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Holiday Inn Express & Suites - Gatineau - Ottawa by IHG offers 119 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. 49-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Our customers tell us they enjoy the free breakfast at Holiday Inn Express & Suites - Gatineau - Ottawa by IHG. During your stay, you're just a quick walk from Les Promenades Gatineau. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 9 minutes by car from National Gallery of Canada and 9 minutes from Rideau Canal
  • Pets welcome for a fee (restrictions apply)
Holiday Inn Express & Suites - Gatineau - Ottawa by IHG offers its guests a children's pool, an indoor pool, and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this hotel measures 800 square feet (74 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express & Suites - Gatineau - Ottawa by IHG. Free self parking is available.

This Gatineau hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6 AM to 9:30 AM and on weekends from 7 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 800 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per pet, per stay
  • Maximum 1 (weight limit: 15 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 29.63 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 29.63 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
Property Registration Number 2026-12-31, 295232
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Gatineau Ottawa Hotel
Holiday Inn Express Ottawa Hotel
Holiday Inn Express Gatineau Ottawa
Holiday Inn Express Ottawa
Inn Express Gatineau Ottawa
Holiday Inn Express Suites Gatineau Ottawa
Holiday Inn Express Suites Gatineau Ottawa by IHG
Holiday Inn Express Suites Gatineau Ottawa an IHG Hotel
Holiday Inn Express & Suites - Gatineau - Ottawa by IHG Hotel
Holiday Inn Express & Suites - Gatineau - Ottawa by IHG Gatineau

Holiday Inn Express & Suites - Gatineau - Ottawa by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 879 out of 1409 reviews
Rating 8 - Good. 343 out of 1409 reviews
Rating 6 - Okay. 84 out of 1409 reviews
Rating 4 - Poor. 46 out of 1409 reviews
Rating 2 - Terrible. 57 out of 1409 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Rajiv

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great at this property except there was no one help with the luggage.
Stayed 2 nights in Sep 2025

2/10 Terrible

JAMES, ROCHESTER

Stayed 1 night in Sep 2025

10/10 Excellent

Francis

Stayed 1 night in Sep 2025

6/10 Okay

Claude

Travelled with family
Liked: Cleanliness
Room was located nearby a mechanical room and near busy road, it was very noisy. Personnel Reception at check out was not pleasant
Stayed 2 nights in Sep 2025

2/10 Terrible

Gurkirpal

Stayed 1 night in Aug 2025

6/10 Okay

Michel

Stayed 14 nights in Aug 2025

6/10 Okay

Michel

Travelled with family
Liked: Staff & service, property conditions & facilities
Breakfast good but lacked variety,laundry appliances dirty and dryer inefficient, had to hang clothes to dry in room, notified staff and front desk of room safe not functioning properly,one person managed to make it work for a day,but never functioned afterwards, notified staff and front desk x3, nothing done.Staff rarely mopped floors in room when asked as dust and hair on floors remained. Notified front desk of other issues such as broken chain of day shade, hole in caulking in shower with presence of mold when checked with Q-tip.
Stayed 7 nights in Sep 2025

6/10 Okay

Seung mo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

DANIELLE, Griffith

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I love IHG and try to stay at their locations every where I travel. I recommend them but this location was a big disappointment. Fingernails and little pieces of what looked like kleenex everywhere. When room service did the room, they just pulled the sheets, didnt bother making the bed! They did not sweep the room at all! The nails, kleenex, etc stayed there. We asked for new towels and got back dirty towels with what seemed like earwax on them. The venting system was super loud, like sleeping beside a running mac truck. Very disappointed. I always give this chain great reviews, this hotel is old, rndown and needs some TLC and staff training.
Stayed 2 nights in Sep 2025

10/10 Excellent

analie

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable and clean hotel
Stayed 3 nights in Sep 2025

10/10 Excellent

samir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area 15 min from parliament hill
Stayed 2 nights in Aug 2025

10/10 Excellent

Philippe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Boyan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good place to stay. The staffs are polite. Rooms are clean and spacious. Will stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Newton

Stayed 4 nights in Aug 2025

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Helene, Marathon

Liked: Property conditions & facilities
It was closed to everything. The hotel was clean and quiet. Staff was great and very accommodating. The rooms were clean and comfortable. Hotel was also clean.
Stayed 3 nights in Sep 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great place
Stayed 3 nights in Aug 2025

8/10 Good

jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
50$ fee. For a miniature poodle is very excessive
Stayed 1 night in Sep 2025

10/10 Excellent

Jerome

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très belle expérience!
Stayed 1 night in Sep 2025

10/10 Excellent

Antoine

Stayed 1 night in Sep 2025

10/10 Excellent

Jean, Englewood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located and Shops nearby
Stayed 2 nights in Sep 2025

6/10 Okay

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't appreciate the fact we had to get on the road Sunday morning and it was 6:50 and the breakfast room opened at 7. I asked if we could grab a banana for the road and the answer was no. Basically don't open til 7. The doors are not opened. So ended up costing us money to get something from Tim's That's ok. I'm travelling across Canada for the next month and I can avoid holiday inns. Yes is it petty, but so is not letting us grab a banana 😂
Stayed 2 nights in Sep 2025

10/10 Excellent

Joshua Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great experience. The staff was so friendly.
Stayed 4 nights in Sep 2025

10/10 Excellent

Claude

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was very nice and knowledgable
Stayed 2 nights in Sep 2025

10/10 Excellent

Sandra

Stayed 3 nights in Aug 2025