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Holiday Inn Express & Suites Downtown Ottawa East by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Downtown Ottawa East by IHG

A multi-story hotel with a prominent 'Holiday Inn Express & Suites' sign, featuring a mix of brick and modern facade, and multiple ground-level entrances.
An outdoor patio area with a wooden pergola structure, a view of the cityscape, and a landscaped garden.
A hotel room with a large bed, a desk, a chair, a sofa, a TV, and a window with a city view.
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
235 KING EDWARD AVENUE, Ottawa, ON, K1N 7L8
  • Place, Byward Market Square
    ‪8 min walk‬
  • Place, University of Ottawa
    ‪10 min walk‬
  • Place, Rideau Canal
    ‪11 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room

8.4 out of 10
Very good
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a television, and a window offering a city view.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(201 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Access Tub)

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Access Tub)

8.6 out of 10
Excellent
(50 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, City View

A hotel room with two beds, a desk, a chair, a TV, and a wardrobe.

Standard Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(303 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible

A hotel room with two beds, a desk, a TV, and a walk-in closet.

Standard Room, 2 Queen Beds, Accessible

9.0 out of 10
Wonderful
(34 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

A hotel room with a large bed, a desk, a chair, a sofa, a TV, and a window with a city view.

Suite, 1 King Bed

9.4 out of 10
Exceptional
(72 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

Holiday Inn Express & Suites Downtown Ottawa East by IHG

This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and conference space.
Holiday Inn Express & Suites Downtown Ottawa East by IHG offers 182 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
The free breakfast at Holiday Inn Express & Suites Downtown Ottawa East by IHG gets high marks from our customers. During your stay, you're just a quick walk from Byward Market Square. Features include free WiFi in public areas, plus an indoor pool and a 24-hour gym.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and 2 meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Within a 15-minute walk of Byward Market Square and University of Ottawa
Holiday Inn Express & Suites Downtown Ottawa East by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 2 meeting rooms. Event space at this hotel measures 1500 square feet (139 square meters) and includes conference space. A terrace, a vending machine, and a garden are also featured at the business-friendly Holiday Inn Express & Suites Downtown Ottawa East by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Ottawa hotel is smoke free.

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (CAD 25 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • High chair
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,500 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)
  • Fitness facility
  • Indoor pool
The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:
  • Dining venue(s)
  • Fitness facility
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 25 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:30 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday INN EXP Stes Downtown East OTTAWA
Holiday Inn Express & Suites Ottawa Downtown East Property
Holiday Inn Express & Suites Ottawa Downtown East Ottawa
Holiday INN EXP Stes Downtown East
Express & Suites Ottawa Ottawa
Holiday EXP Stes Downtown East OTTAWA
Holiday EXP Stes Downtown East
Property Holiday INN EXP Stes Downtown East OTTAWA
OTTAWA Holiday INN EXP Stes Downtown East Property
Property Holiday INN EXP Stes Downtown East
Express & Suites Ottawa By Ihg
Holiday Inn Express Suites Ottawa Downtown East
Holiday Inn Express Suites Downtown Ottawa East by IHG
Holiday Inn Express Suites Ottawa Downtown East an IHG Hotel
Holiday Inn Express Suites Downtown Ottawa East an IHG Hotel
Holiday Inn Express & Suites Downtown Ottawa East by IHG Hotel
Holiday Inn Express & Suites Downtown Ottawa East by IHG Ottawa

Holiday Inn Express & Suites Downtown Ottawa East by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1422 out of 2691 reviews
Rating 8 - Good. 784 out of 2691 reviews
Rating 6 - Okay. 281 out of 2691 reviews
Rating 4 - Poor. 93 out of 2691 reviews
Rating 2 - Terrible. 111 out of 2691 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Manav

Liked: Cleanliness
Comfortable stay plus lot of food options for breakfast
Stayed 1 night in Apr 2026
Verified review

8/10 Good

shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast , clean rooms
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable beds and bedding, good hot breakfast and great location.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

kaveri

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and sizable large rooms with excellent location.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and views
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Would stay again. Very comfy beds
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, pleasant staff, easy walking distance to byward market areas and sites.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Maria Z

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, fast wifi, breakfast was good, staff was helful
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, great breakfast. Only downside was pool being out of service during our stay.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Xiaoyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is great! The location is very convenient. The room is very clean. We enjoy our stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Winnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness is excellent, staff are nice, concierge is nice,breakfast is excellent, so many choices, over all, we have a great time in your hotel.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sergei

Liked: Cleanliness, staff & service, property conditions & facilities
Verify nice hotel.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Room was great, clean, and decent breakfast.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel with nice pool, excellent breskfast and close to downtown.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Beverley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean hotel. Good value! Would have been nice to find some gluten-free options for breakfast.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and recently renovated, front desk staff were very friendly and efficient, the complimentary breakfast was great.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, amenities
Clean room healthy and hearty breakfast warm staffs family friendly amenities overall a home away from home
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Faith

Liked: Cleanliness, amenities, property conditions & facilities
Pleasant stay
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness
Clean room great breakfast
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place the hotel staff are very friendly and helpful the amenities are great very clean the breakfast provided is great and good taste
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel stay was great but it's in a pretty sketchy area!
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
YES LOTS OF SHOPS AND MUSEUMS CLOSE BY
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Cheng Hock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean, spacious, and quiet, making for a comfortable stay. The staff are friendly, and the breakfast is a nice added touch. The only drawback is the surrounding neighborhood, though the hotel’s affordable price reflects this.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Shercy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenientt location!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

WAN GANG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Mar 2026