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Holiday Inn Express & Suites Ottawa by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Ottawa by IHG

Free daily buffet breakfast
Property amenity
Exterior
Exterior
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
2850 Columbus Street, Ottawa, IL, 61350
  • Place, Dayton Ridge Golf Club
    ‪2 min drive‬
  • Place, Skydive Chicago
    ‪8 min drive‬
  • Place, Starved Rock State Park
    ‪13 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (& Sofa Bed)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, Multiple Beds (& Sofa Bed)

7.2 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (& Sofa Bed)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed (& Sofa Bed)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible (Mobility)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Mobility)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible (Mobility)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Holiday Inn Express & Suites Ottawa by IHG

Hotel in Ottawa with an indoor pool and free breakfast
An indoor pool, a fitness center, and a business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk.
Holiday Inn Express & Suites Ottawa by IHG offers 82 accommodations with complimentary newspapers and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites Ottawa by IHG. During your stay, you'll be within walking distance of Dayton Ridge Golf Club. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and 2 meeting rooms
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute drive from Dayton Ridge Golf Club and a few minutes from Washington Square Park
Holiday Inn Express & Suites Ottawa by IHG offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. Business amenities include a business center and 2 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 1061 square feet (99 square meters) and includes conference space. The business-friendly Holiday Inn Express & Suites Ottawa by IHG also features a vending machine, laundry facilities, and express check-out. Free self parking is available.

This Ottawa hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 1,061 square feet of conference space
  • 2 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Holiday Inn Express & Suites Ottawa by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 406 out of 559 reviews
Rating 8 - Good. 96 out of 559 reviews
Rating 6 - Okay. 27 out of 559 reviews
Rating 4 - Poor. 10 out of 559 reviews
Rating 2 - Terrible. 20 out of 559 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Roger

Room was clean but the heating unit made an intermittent jackhammer noise which made it hard to sleep.
Stayed 1 night in Nov 2025

8/10 Good

Leah

Stayed 3 nights in Nov 2025

10/10 Excellent

Kurt

Stayed 1 night in Nov 2025

10/10 Excellent

Joseph

Liked: Cleanliness
Great stay
Stayed 2 nights in Oct 2025

10/10 Excellent

Jessica

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean and the staff were very accommodating. It was quiet and the breakfast times were so convenient!
Stayed 1 night in Nov 2025

6/10 Okay

Thomas

Stayed 3 nights in Oct 2025

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great in every way!
Stayed 1 night in Oct 2025

10/10 Excellent

Robin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the comfortable bed the good breakfast and friendly staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and fresh look everywhere you looked.
Stayed 2 nights in Oct 2025

10/10 Excellent

Glenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

gabriel

Clean
Stayed 1 night in Oct 2025

10/10 Excellent

Dick

Stayed 1 night in Oct 2025

2/10 Terrible

Elena

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room had no working air conditioning, the hotel refused to return the money for the 2nd night of stay and they had no other rooms to move us. TV didn't work either
Stayed 2 nights in Oct 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

8/10 Good

Lisa

Travelled with family
The staff was great. Anytime I asked for towels it was accommodated. The downside is the carpet in the room was never vacuumed and the floors were sticky.
Stayed 5 nights in Sep 2025

4/10 Poor

Melissa, Chicago

Stayed 1 night in Sep 2025

10/10 Excellent

Joseph

Stayed 1 night in Sep 2025

6/10 Okay

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Loud but stylish

Room was beautiful but the walls and floors are thin. We heard people in the halls and above us walking. It isn’t a quiet hotel but nice in all other ways. Didn’t get a good nights rest.
Stayed 1 night in Sep 2025

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Dmytro

Stayed 1 night in Sep 2025

8/10 Good

Dmytro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good location.
Stayed 2 nights in Sep 2025

8/10 Good

Ermin

Stayed 1 night in Sep 2025

10/10 Excellent

Tim, DEFORERST

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD HELP AT DESK
Stayed 1 night in Sep 2025

10/10 Excellent

Jetzahir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Doug and Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was A very nice hotel. We felt the cleanliness of the hotel was excellent. We thought the proximity to Starved Rock was good. The staff were very friendly and helpful.
Stayed 2 nights in Sep 2025