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Homewood Suites by Hilton Ottawa Downtown

4.0 star property

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Photo gallery for Homewood Suites by Hilton Ottawa Downtown

Local cuisine
Lobby
Lobby
Indoor pool
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

View in a map
361 Queen Street, Ottawa, ON, K1R 0C7
  • Place, Parliament Hill
    ‪12 min walk‬
  • Place, Rideau Canal
    ‪12 min walk‬
  • Place, Canadian War Museum
    ‪12 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪22 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe

Studio Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(182 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, River View

Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe

Studio Suite, 1 King Bed with Sofa bed, River View

9.0 out of 10
Wonderful
(30 reviews)
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe

Suite, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(40 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

View from room

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(18 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, in-room safe

Studio Suite, 1 King Bed

9.8 out of 10
Exceptional
(24 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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DoubleTree by Hilton Ottawa Downtown

About this property

Homewood Suites by Hilton Ottawa Downtown

Hotel with free breakfast, near Byward Market Square
An indoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Homewood Suites by Hilton Ottawa Downtown offers 171 accommodations with laptop-compatible safes and coffee/tea makers. Tempur-Pedic beds feature down comforters. 50-inch flat-screen televisions come with premium cable channels. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the free breakfast at Homewood Suites by Hilton Ottawa Downtown. During your stay, you're just a quick walk from Sparks Street. You'll find features like free WiFi in public areas and a free manager's reception, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy local cuisine while dining at Tulip Restaurant & Bar
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business center, 4 meeting rooms, and conference space
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Just a 1-minute drive from Parliament Hill and a few minutes from University of Ottawa
  • Cats and dogs welcome for a fee
Homewood Suites by Hilton Ottawa Downtown offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi.

A 24-hour business center and 4 meeting rooms are available. Event space at this hotel measures 4715 square feet (438 square meters) and includes conference space. The business-friendly Homewood Suites by Hilton Ottawa Downtown also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Ottawa hotel.

Guests are served free buffet breakfast daily. The hotel hosts a free manager's reception on select days.
Tulip Restaurant & Bar - This restaurant specializes in local cuisine and serves dinner only.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (CAD 28.25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Tulip Restaurant & Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 4,715 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 17 floors
  • Banquet hall
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Late-night room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 70 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 28.25 per night (in/out privileges)
  • Pet fee: CAD 70 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton Ottawa Downtown Aparthotel
Homewood Suites Hilton Ottawa Downtown
wood Suites Hilton Ottawa
Homewood Suites by Hilton Ottawa Downtown Hotel
Homewood Suites by Hilton Ottawa Downtown Ottawa
Homewood Suites by Hilton Ottawa Downtown Hotel Ottawa

Homewood Suites by Hilton Ottawa Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 912 out of 1345 reviews
Rating 8 - Good. 304 out of 1345 reviews
Rating 6 - Okay. 80 out of 1345 reviews
Rating 4 - Poor. 24 out of 1345 reviews
Rating 2 - Terrible. 25 out of 1345 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant was very good and the staff were all excellent; friendly and helpful.
Stayed 2 nights in Sep 2025

10/10 Excellent

Malgorzata

Liked: Staff & service
Very clean, beautiful pool, fast and competent front desk service Nice breakfast with the variety of choices
Stayed 1 night in Sep 2025

10/10 Excellent

Brigitte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Sep 2025

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Parking is only 5'9" tall so really doesn't fit anything larger than a sedan. Other parking options around are very expensive ($50/night).
Stayed 2 nights in Sep 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Emilie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 night stay for work Excellent location. Spacious suite with everything you need. Definitely will stay again *Only downside - television do not offer streaming options or even casting options which makes for a poor evening entertainment.
Stayed 2 nights in Sep 2025

10/10 Excellent

Songhua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly and clean.Good city view
Stayed 1 night in Sep 2025

8/10 Good

Kayte-Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Average stay. Clean and comfortable room. You have to pay for wifi.
Stayed 1 night in Sep 2025

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and comfy!
Stayed 3 nights in Sep 2025

10/10 Excellent

Debora

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, amazing location.

Breakfast was amazing, the location was great and the hotel was gorgeous. Our room was spacious with a full kitchen and a really big bathroom. Bed was comfortable, the sofa not so much but good for a couple of nights.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sai Koushik

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Jerry

Stayed 1 night in Aug 2025

10/10 Excellent

Caitlynn

Stayed 1 night in Aug 2025

6/10 Okay

EVHENIYA

Travelled with family, Travelled with partner
Disliked: Staff & service, property conditions & facilities
Review for Hilton Ottawa I was very disappointed with my recent stay. The pool and exercise area were not properly maintained — dirty, dusty, and lacking basic amenities such as private showers, water, or even wet napkins in the fitness room. Breakfast was another letdown, with long wait times that made the experience frustrating instead of enjoyable. Additionally, I had booked a room specifically for the view, but instead received a room facing a wall — which was extremely disappointing given the expectation and cost. Overall, the quality did not match what I anticipated from a Hilton property, and I would not recommend this location until improvements are made.
Stayed 1 night in Aug 2025

10/10 Excellent

Ireri

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Aug 2025

6/10 Okay

Brian

Liked: Cleanliness, staff & service
Cleanliness was excellent. Breakfast.. food selection was limited and cold. Underground parking was not conducive to our vehicle and most likely a majority of SUV’s and trucks vehicles.
Stayed 1 night in Aug 2025

10/10 Excellent

Leo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very friendly and the room is great. The mattress and the pillows can be more firm
Stayed 1 night in Aug 2025

10/10 Excellent

Linda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go To Hotel!
Stayed 1 night in Aug 2025

10/10 Excellent

Pardeep

Stayed 2 nights in Aug 2025

10/10 Excellent

Tinica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, very clean and elegant. The breakfast included was also good 👍
Stayed 1 night in Aug 2025

10/10 Excellent

Dyva Vara Krupa Prasad

Liked: Cleanliness, staff & service, property conditions & facilities
The property was awesome, lovely breakfast. I didn't like paying for parking. overall experience was excellent
Stayed 2 nights in Aug 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast wasn't the best, but good. Location and staff were great, and always happy to help and provide great service
Stayed 3 nights in Aug 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are big
Stayed 4 nights in Aug 2025

10/10 Excellent

Sakeena

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable bed and clean room
Stayed 2 nights in Aug 2025