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Hyatt Place Ottawa West

3.0 star property

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Photo gallery for Hyatt Place Ottawa West

Indoor pool
Bar (on property)
Lobby sitting area
Bar (on property)
Room, Multiple Beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
300 Moodie Drive, Ottawa, ON, K2H 9G1
  • Place, Nepean Creative Arts Centre
    ‪15 min walk‬
  • Place, Canadian Tire Centre
    ‪6 min drive‬
  • Place, Algonquin College
    ‪8 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(161 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

Room, Multiple Beds

Room, Multiple Beds

9.4 out of 10
Exceptional
(147 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed with Sofa bed (High Floor)

9.4 out of 10
Exceptional
(33 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor)

In-room safe, individually decorated, individually furnished, desk

Room, Multiple Beds (High Floor)

9.6 out of 10
Exceptional
(58 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(7 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Bathtub

Suite, Multiple Beds, Accessible, Bathtub

Suite, Multiple Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(13 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior
Holiday Inn Express & Suites Ottawa West - Nepean by IHG
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,112 reviews
The price is €109
includes taxes & fees
5 Apr - 6 Apr
Holiday Inn Express & Suites Ottawa West - Nepean by IHG

About this property

Hyatt Place Ottawa West

An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hyatt Place Ottawa West offers 140 accommodations with laptop-compatible safes and coffee/tea makers. These individually decorated and furnished accommodations include queen sofa beds. 55-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
The free breakfast at Hyatt Place Ottawa West gets good marks from our customers. During your stay, you'll be close to Canadian Tire Centre. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy American cuisine while dining at The Placery
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business center, 2 meeting rooms, and conference space
  • Onsite recreation includes a 24-hour gym
  • Guests have good things to say about the accommodations for the spaciousness and overall comfort
  • 9 minutes by car from Canadian Tire Centre and 14 minutes from Rideau Canal
  • Dogs welcome for a fee (restrictions apply)
Hyatt Place Ottawa West offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 2 meeting rooms. Event space at this hotel measures 1183 square feet (110 square meters) and includes conference space. The business-friendly Hyatt Place Ottawa West also features multilingual staff, coffee/tea in a common area, and a communal living room. Self parking is free.

This 3-star Ottawa hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
The Placery - This restaurant specializes in American cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar.
The Market - This café specializes in American cuisine. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Market
  • The Placery

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • High chair
  • In-room cot
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • 1,183 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2021
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 75 per accommodation, per stay (maximum CAD 175 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 75 per accommodation, per stay (maximum CAD 175 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Ottawa West Hotel
Hyatt Place Ottawa West Ottawa
Hyatt Place Ottawa West Hotel Ottawa

Hyatt Place Ottawa West Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1314 out of 1931 reviews
Rating 8 - Good. 436 out of 1931 reviews
Rating 6 - Okay. 94 out of 1931 reviews
Rating 4 - Poor. 42 out of 1931 reviews
Rating 2 - Terrible. 45 out of 1931 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Simon

Stayed 2 nights in Dec 2025

10/10 Excellent

Muhammad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel love the room layout I had and the air conditioning worked really well.
Stayed 2 nights in Aug 2025

10/10 Excellent

Katherine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great amenities
Stayed 1 night in Dec 2025

10/10 Excellent

Naomi

Travelled with family
Liked: Cleanliness, staff & service, amenities
I stay at this hotel a lot. It’s clean and modern. The layout of the room is great with a living room with bench seating. Great breakfast included.
Stayed 1 night in Dec 2025

10/10 Excellent

Koushani

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an overall good experience. Rooms were very clean, spacious and well-maintained. Staff was very helpful they arranged for a microwave when we informed them the room did not have one. Definitely going to check in again here in future.
Stayed 1 night in Dec 2025

10/10 Excellent

Ramsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff , nice place , nice clean room, great area woth nice places nearby.
Stayed 1 night in Nov 2025

10/10 Excellent

Kathleen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!! Will definitely be back!
Stayed 1 night in Dec 2025

10/10 Excellent

Luc, Hanmer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes excellent room
Stayed 1 night in Dec 2025

10/10 Excellent

Akash

Stayed 1 night in Dec 2025

10/10 Excellent

Nicolle

Business traveller
Great room.. spotless and spacious! Staff very courteous.
Stayed 1 night in Dec 2025

8/10 Good

VICTOR

Liked: Cleanliness
Stayed 2 nights in Nov 2025

4/10 Poor

Micaella, East Gwillimbury

Liked: Cleanliness
I came into town for business for a very short trip and an early wake up call. There was a large group of children who were in town for a hockey tournament who were playing Nicky 9 Doors from approximately 7-11:30. The kids were extremely loud and made noise on every floor they were in. After a couple of hours (I hoped they would get bored of it), I called security to speak with them and send them back to their rooms (since apparently their parents wouldn’t). It continued for another few hours afterwards. In the morning check out I mentioned this and the concierge acknowledged that multiple people have complained. I asked for some money back for the unconvinced as I lost sleep due to events out of my control and she very rudely objected and said “kids will be kids”. I agree with this statement, however, I will not be staying there again.
Stayed 1 night in Dec 2025

10/10 Excellent

Mark

Stayed 1 night in Nov 2025

6/10 Okay

MICHAEL

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean hotel, friendly staff. We had a room with a king size bed and pullout bed/couch. The mattress on the pullout bed was in need of replacement, could feel the springs of the bed through it. Noisy hockey team in the hallway slamming doors until midnight.. other than that great hotel and very nice breakfast.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ravindran

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room.
Stayed 1 night in Nov 2025

10/10 Excellent

Colin J

Liked: Cleanliness, amenities, property conditions & facilities
clean room , staff friendly comfy beds Lots of pillows, nice bar in lobby, friendly bartender. would stay there again next trip
Stayed 3 nights in Dec 2025

10/10 Excellent

franklin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
awesome
Stayed 1 night in Nov 2025

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable good size room. Great water pressure in shower. Friendly staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Lifan

Stayed 1 night in Nov 2025

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities
Have stayed there many times. Breakfast is always good and coffee is great. Hotel is so clean, beds comfortable. Staff was very helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Graham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyatt quality as usual - which means very good all round.
Stayed 3 nights in Nov 2025

10/10 Excellent

Megan

Liked: Cleanliness, amenities, property conditions & facilities
Clean room comfy bed
Stayed 1 night in Dec 2025

10/10 Excellent

Jithin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and linen were clean and tidy, well insulated and great air conditioning. Pretty new property and spacious. The staff were friendly. The location was superb and convenient.
Stayed 2 nights in Nov 2025

8/10 Good

Damascene

Stayed 3 nights in Nov 2025

10/10 Excellent

Gabriel

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and spacious, they upgraded my room free of charge as there was a hockey tournament in town. 10/10 would recommend.
Stayed 1 night in Nov 2025