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Hyatt Place Ottawa West

3.0 star property

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Photo gallery for Hyatt Place Ottawa West

Room, Multiple Beds
Bar (on property)
Meeting facility
Relax in our stylish lobby, featuring a long reception desk, comfortable seating, and a large flat-screen TV.
Free daily buffet breakfast

Popular amenities

Explore the area

Map
300 Moodie Drive, Ottawa, ON, K2H 9G1
  • Bayshore Shopping Centre
    ‪3 min drive‬
  • Queensway Carleton Hospital
    ‪3 min drive‬
  • Canadian Tire Centre
    ‪7 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed with Sofa bed (High Floor)

9.4 out of 10
Exceptional
(32 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor)

1 bedroom, in-room safe, individually decorated, individually furnished

Room, Multiple Beds (High Floor)

9.6 out of 10
Exceptional
(56 reviews)
  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

1 bedroom, in-room safe, individually decorated, individually furnished

Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

1 bedroom, in-room safe, individually decorated, individually furnished

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(7 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Bathtub

Suite, Multiple Beds, Accessible, Bathtub

Suite, Multiple Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(11 reviews)
  • 41 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(137 reviews)
  • 23.1 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

Room, Multiple Beds

Room, Multiple Beds

9.2 out of 10
Wonderful
(119 reviews)
  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Hyatt Place Ottawa West

Eco-certified hotel with free breakfast and a 24-hour fitness center
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hyatt Place Ottawa West offers 140 accommodations with laptop-compatible safes and coffee/tea makers. These individually decorated and furnished accommodations include queen sofa beds. 55-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
The free breakfast at Hyatt Place Ottawa West gets good marks from our customers. During your stay, you'll be close to Canadian Tire Centre. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy American cuisine while dining at The Placery
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business center, 2 meeting rooms, and conference space
  • Onsite recreation includes a 24-hour gym
  • Guests have good things to say about the accommodations for the spaciousness and overall comfort
  • 9 minutes by car from Canadian Tire Centre and 10 minutes from Ottawa Hospital Civic Campus
  • Dogs welcome for a fee (restrictions apply)
Hyatt Place Ottawa West offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 2 meeting rooms. Event space at this hotel measures 1183 square feet (110 square meters) and includes conference space. The eco-certified Hyatt Place Ottawa West also features multilingual staff, coffee/tea in a common area, and a communal living room. Self parking is free.

This 3-star Ottawa hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
The Placery - This restaurant specializes in American cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar.
The Market - This café specializes in American cuisine. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Market
  • The Placery

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Highchair
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 1,183 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2021
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: CAD 75 per accommodation, per stay (maximum CAD 100 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 75 per accommodation, per stay (maximum CAD 100 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Ottawa West Hotel
Hyatt Place Ottawa West Ottawa
Hyatt Place Ottawa West Hotel Ottawa

Hyatt Place Ottawa West Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1191 out of 1782 reviews
Rating 8 - Good. 415 out of 1782 reviews
Rating 6 - Okay. 91 out of 1782 reviews
Rating 4 - Poor. 40 out of 1782 reviews
Rating 2 - Terrible. 45 out of 1782 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Lysiane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Jane

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect 👌 👍
Stayed 2 nights in May 2025

10/10 Excellent

Isabelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is really kind and helpful, patient.
Stayed 2 nights in May 2025

10/10 Excellent

Simon, Stayner

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and staff are tremendously accommodating and hospitable!
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Stayed 1 night in Apr 2025

10/10 Excellent

Aakash

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was not good at all
Stayed 1 night in Apr 2025

10/10 Excellent

Sharon

Stayed 1 night in Apr 2025

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Aryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the hotel was absolutely perfect. The staff were incredibly kind and welcoming, the rooms were spotless, and the management was flawless. I highly recommend this place to anyone looking for a wonderful experience!
Stayed 2 nights in Apr 2025

10/10 Excellent

zero

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Apr 2025

10/10 Excellent

Véronique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Apr 2025

10/10 Excellent

Vivek

Travelled with family
Stayed 2 nights in Apr 2025

10/10 Excellent

Liana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Maki

Stayed 1 night in Apr 2025

10/10 Excellent

Elisapi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2-night stay @ Hyatt Place Good

Positive experience and friendly staff! Only complaint - the scrambled eggs at the breakfast bar need seasoning, lacked flavour!
Stayed 2 nights in Apr 2025

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Jie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Travelled with family
Stayed 1 night in Apr 2025

10/10 Excellent

Emmanuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet hotel and excellent service. Breakfast is very delicious.
Stayed 3 nights in Apr 2025

10/10 Excellent

Robynne

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here as well a year or so
Stayed 1 night in Apr 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went as planned. Excellent.
Stayed 6 nights in Apr 2025

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team at Hyatt Place Ottawa - West went above and beyond with my stay. I had requested they leave a small welcome note for my 3 year old who was travelling with us, just to make her trip a little extra special. The staff, especially Natalia, not only left an adorable note; but also some cookies and snacks welcoming Madison. She has told everyone about how the hotel was so beautiful and gave her gifts. She was absolutely elated. I cannot recommend this location enough
Stayed 1 night in Apr 2025

8/10 Good

Flooring

Travelled with family, Business traveller
Dinning area is not good
Stayed 1 night in Apr 2025