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Quality Inn Orleans

2.5 star property

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Photo gallery for Quality Inn Orleans

Two single beds with white linens, a nightstand, and a desk with a chair.
Check-in at the welcoming reception area, where friendly staff are ready to assist.
Enjoy a convenient breakfast bar with a refrigerator stocked with a variety of food and beverages.
Experience the welcoming atmosphere of this hotel, featuring a central entrance and ample parking.
Relax and unwind by the pool, surrounded by comfortable seating and a clean, modern atmosphere.

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

Map
3363 St. Joseph Blvd, Orleans, Ottawa, ON, K1C1T1
  • Place D'Orleans Shopping Center
    ‪15 min walk‬
  • Petrie Island Park
  • University of Ottawa
    ‪14 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, pillow-top beds, desk, soundproofing

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, pillow-top beds, desk, soundproofing

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(48 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, pillow-top beds, desk, soundproofing

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, pillow-top beds, desk, soundproofing

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Holiday Inn Express & Suites Ottawa East - Orleans by IHG

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, (1010)
The price is €151
for 1 room
includes taxes & fees
15 Aug - 16 Aug
Holiday Inn Express & Suites Ottawa East - Orleans by IHG

About this property

Quality Inn Orleans

Hotel in Ottawa with free breakfast and a fitness center
An indoor pool, a fitness center, and a hot tub are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a meeting room, and laundry facilities are onsite. Housekeeping is available on request.
Quality Inn Orleans offers 63 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature Egyptian cotton sheets. 40-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Quality Inn Orleans. During your stay, you're just a quick walk from Princess Louise Falls. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a meeting room, laundry facilities, and a multilingual staff
  • Onsite recreation includes a gym
  • 13 minutes by car from University of Ottawa and 14 minutes from Byward Market Square
Quality Inn Orleans offers its guests an indoor pool, a hot tub, and a fitness center. Public spaces have free WiFi. Free breakfast is served daily. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Quality Inn Orleans. Free self parking is available.

This Ottawa hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

Arabic, English, French, Hindi, Urdu

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2011
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Orleans Quality Inn
Quality Inn Orleans
Quality Inn Orleans Ottawa
Quality Orleans
Quality Orleans Ottawa
Quality Inn Orleans Hotel Ottawa
Quality Inn Orleans Hotel
Quality Inn Orleans Ottawa
Quality Inn Orleans Hotel Ottawa

Quality Inn Orleans Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 260 out of 1000 reviews
Rating 8 - Good. 353 out of 1000 reviews
Rating 6 - Okay. 214 out of 1000 reviews
Rating 4 - Poor. 103 out of 1000 reviews
Rating 2 - Terrible. 70 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Shawna

Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower curtain had mold, ceiling in shower was poorly renovated, toilet paper holder was incorrectly installed and leaned against the toilet… I was not able to bathe my children due to the mold. I contacted Expedia for help and I am still waiting on a refund for my terrible experience.
Stayed 3 nights in Apr 2025

10/10 Excellent

Cristobal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2025

8/10 Good

Owen, Etobicoke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place but the hot tub was out of order when I stayed there.
Stayed 2 nights in Apr 2025

8/10 Good

Marion

Liked: Cleanliness, property conditions & facilities
Front desk staff
Stayed 3 nights in Apr 2025

6/10 Okay

Pauline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine, except that we had to leave early, because of a work emergency, and the method for cancelling the third night was to call a number for Expedia. It couldn’t be done at the desk. The problem was that we couldn’t get through. So the room was empty and we paid for it anyway. Not thrilled about that.
Stayed 3 nights in Apr 2025

6/10 Okay

Allan

Travelled with family
Liked: Cleanliness
Arrived very late stayed 2 nights..paid in advance but night person had to input my credit card info manally for 200 dollar incidentals fee.. not enough towels in room for 3 persons to have a shower... paid more for what l thought would be a better room but queen beds are not queen beds.dresser might be 18 inches high... asked for a late checkout Sunday morning but was told no.. Maybe check back in morning... microwave and fridge are miniature.. room wasn't made up after first night... not many positives... tv and channels offered are excellent.. Room was very clean
Stayed 2 nights in Apr 2025

8/10 Good

emmanuel

Stayed 1 night in Apr 2025

8/10 Good

ATUL

Stayed 3 nights in Apr 2025

4/10 Poor

Julie

Travelled with family and small children
Staff was friendly at check in. Hotel was very dated. Beds were uncomfortable.
Stayed 1 night in Mar 2025

8/10 Good

Heather

Stayed 3 nights in Apr 2025

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot tub was not hot and dirty The rest of the stay was good
Stayed 2 nights in Apr 2025

6/10 Okay

Stéphanie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
When we turned on the light switch both light fixtures above the bed were covered in hundreds of bugs, they clearly had not been cleaned for a very long time.
Stayed 1 night in Apr 2025

6/10 Okay

Robert

Travelled with partner
Disliked: Property conditions & facilities
The water in sink and shower Luke warm both mornings , 2 poor chairs in room not comfortable not good to relax in . Light in front hall had no cover .
Stayed 2 nights in Apr 2025

8/10 Good

Ben

Travelled with family, Business traveller
Liked: Staff & service
We had a nice comfortable stay, just wish the hot tub was open later than 10:00
Stayed 1 night in Apr 2025

6/10 Okay

Marc

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Marie-Danny

Travelled with family
Liked: Amenities, property conditions & facilities
I like that it was close to the arenas. Service at front desk was exceptional. Rates were very affordable. Floor trim in bathroom was very dirty and face cloths/towels were stained.
Stayed 3 nights in Apr 2025

8/10 Good

Anton, Milton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to main road and family we were visiting
Stayed 1 night in Apr 2025

2/10 Terrible

Doug

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheets were dirty, rude customer service will not be returning
Stayed 1 night in Mar 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service
Everything was good, check in and out very quick and easy
Stayed 1 night in Mar 2025

6/10 Okay

Ren

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Trynos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jan 2025