Aparthotel

Residence & Conference Centre - Ottawa West

2.0 star property

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Hôtel Chateauneuf Gatineau—Ottawa
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
3.8 out of 5, Good, 1,058 reviews
The price is €72
includes taxes & fees
23 Nov - 24 Nov
Hôtel Chateauneuf Gatineau—Ottawa

About this property

Residence & Conference Centre - Ottawa West

Apartment with kitchenette, steps from Algonquin College
This smoke-free aparthotel features self parking, laundry facilities, and a 24-hour front desk. WiFi in public areas is free. Additionally, a convenience store, a picnic area, and a TV in a common area are onsite. The apartment has 2 bedrooms and provides free WiFi and free wired Internet. Guests will find a kitchenette with a refrigerator and a microwave, as well as a dining area.
This aparthotel offers 525 air-conditioned accommodations with complimentary toiletries. Kitchenettes offer full-sized refrigerators/freezers, microwaves, and separate dining areas. Bathrooms include showers.

This Ottawa aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply).

Our customers tell us they can't get enough of the helpful staff at this aparthotel. During your stay, you're just a quick walk from Algonquin College. Features include free WiFi in public areas, plus laundry facilities and self parking (surcharge). Built in 2003, this budget aparthotel has 525 apartments on 5 floors. The apartment includes amenities such as free WiFi and a kitchenette.
  • Air-conditioned apartment with kitchenette, dining area, and full-sized refrigerator
  • Free WiFi
  • Self parking and RV/bus/truck parking available for a fee
  • Amenities include convenience store, laundry facilities, and a car charging station
  • Steps from Algonquin College and a 5-minute drive from Nepean Sportsplex
As a guest of this aparthotel, you'll find a vending machine, a picnic area, and laundry facilities. Public spaces have free WiFi. This aparthotel also features a convenience store, an ATM, and a television in a common area. For a fee, parking is available.

This Ottawa aparthotel is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (CAD 6.25 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site

Family friendly

  • Children stay free (see details)

Kitchenette

  • Full-sized refrigerator/freezer
  • Microwave

Bedrooms

  • 2 bedrooms
  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Shower
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • TV in common areas

Outdoor areas

  • Picnic area

Laundry

  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Free local calls
  • Grocery/convenience store
  • Phone
  • Vending machine

Things to do

  • Billiards/pool table

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 5 floors
  • 525 units
  • Built in 2003
  • Electric car charging station

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Smoking

Smoking is not permitted

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: CAD 6.25 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Hotel Ottawa West
Residence Ottawa West
Algonquin College Residence Hotel Ottawa
Residence Conference Centre Ottawa West
& Conference Ottawa West
Residence Conference Centre Ottawa West
Residence & Conference Centre - Ottawa West Ottawa
Residence & Conference Centre - Ottawa West Aparthotel
Residence & Conference Centre - Ottawa West Aparthotel Ottawa

Residence & Conference Centre - Ottawa West Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 367 out of 1698 reviews
Rating 8 - Good. 611 out of 1698 reviews
Rating 6 - Okay. 393 out of 1698 reviews
Rating 4 - Poor. 165 out of 1698 reviews
Rating 2 - Terrible. 162 out of 1698 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Lucio

Business traveller
The kitchenette was not presented as a common work spot. It also had no appliances, no forks, knives, dishes, pots, etc.. The only thing available was the cook stove, one pot lid and one pasta strainer on the second floor.
Stayed 7 nights in Jul 2025

8/10 Good

Gerry

Liked: Cleanliness, amenities, property conditions & facilities
Perfect for what I needed
Stayed 1 night in Jul 2025

8/10 Good

Philippa

Liked: Cleanliness
Friendly staff, always willing to help. Loved the safe garden area and cool plces to sit. Very good price for basic, clean room and amenities. Great to have bus service at the front door for those who do have a car. Shopping area and restaurant close by was very useful. Room decor could have been better but I just tried to ignore it for the other benefits. Thank you for good service.
Stayed 14 nights in Jul 2025

10/10 Excellent

Harbir

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 1 night in Jul 2025

10/10 Excellent

Daisy

Stayed 3 nights in Jun 2025

8/10 Good

richelle

Liked: Cleanliness, property conditions & facilities
Excellent customer service
Stayed 1 night in Jul 2025

2/10 Terrible

Graham

Disliked: Cleanliness, room comfort

Bought Parking Passes & Got Ticket Anyway

A major problem is the people who run the residence are not running the parking. The parking lot is adjacent to the residence. Buying a overnight parking pass from the machine is confusing. We thought for $6 that we had gotten a pass from 6pm until 11am the next day. At reception were told it was the wrong one. And that because the city of Ottawa ran the parking lot, that they could not change. We said ok then get the right pass so we paid another $6 for the pass. Tee next morning we got and $80 parking even though we had actually paid for two parking pass. Reception of course said there was nothing they could do. Don't stay at Residences. And if you have a car, espcially don't stay. j
Stayed 1 night in Jul 2025

2/10 Terrible

Jessisca

Stayed 1 night in Jul 2025

8/10 Good

Marie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Positive : Affordable - The location is good - Staff was professional Negative : The water pressure in the shower was very very weak.
Stayed 2 nights in Jul 2025

8/10 Good

Serguei

Travelled with family
Liked: Cleanliness, property conditions & facilities
Rooms are quite big. Good value
Stayed 2 nights in Jun 2025

8/10 Good

Namrata

Liked: Cleanliness, property conditions & facilities
Everything was great. The room was really spacious. The only thing that could be better would be the bathroom amenities. Thanks
Stayed 1 night in Jun 2025

10/10 Excellent

Paulo

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

daniel

Travelled with group
Disliked: Cleanliness, amenities
Building was extremely hard to find, staff were overworked. Parking was far from room. No cutlery plates or any kitchen tools. Just a fridge and a microwave. Bing your own everything. Feels institutional.
Stayed 1 night in Jul 2025

4/10 Poor

Kate-Lynn

Travelled with group
Disliked: Cleanliness, amenities
Air conditioner barely worked, the bathroom sink clogged the first night, power outage the next night. Hair was found on the bathroom floor. Faucet for shower was leaking heavily when in use.
Stayed 2 nights in Jul 2025

10/10 Excellent

yongping

Liked: Cleanliness, room comfort
Good
Stayed 1 night in Jul 2025

8/10 Good

Donna

Stayed 2 nights in Jul 2025

6/10 Okay

Henry, Mississauga

Business traveller, Travelled with group
Disliked: Amenities
This was a motel that during the year it is a dorm for the students. The security for this area is amazing. However, the room smelled of sweat and it was just funky. I mean for the price you pay, you got a hot shower, a bed and a safe place to stay.
Stayed 1 night in Jun 2025

2/10 Terrible

Joe

Stayed 3 nights in Jul 2025

10/10 Excellent

Florian

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Lyndsey

Travelled with family
Liked: Room comfort
Disliked: Cleanliness

2 little visitors

Or stay was going really well, until the morning as I went to the bathroom to get in the shower, I was met with 2 cockroaches. Which totally grossed me out and I couldn't get it off there fast enough. Glad it was our only night there.
Stayed 1 night in Jul 2025

8/10 Good

Philippa

Stayed 10 nights in Jun 2025

10/10 Excellent

Regis

Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service
Stayed 5 nights in Jun 2025

8/10 Good

Rehana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good Rates, friendly safe, close to shopping mall, buses. Room and grounds clean.
Stayed 2 nights in Jun 2025

8/10 Good

CALUM

Stayed 5 nights in Jun 2025

10/10 Excellent

CHINTANBHAI

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall it was a great experience. I would highly recommend it.
Stayed 1 night in Jun 2025