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Aparthotel

SOHO Residences Lisgar

4.0 star property

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Photo gallery for SOHO Residences Lisgar

Fridge, microwave, oven, stovetop
Front of property
43-inch flat-screen TV with cable channels, TV, iPod dock
Premium bedding, down duvets, pillow-top beds, in-room safe
BBQ/picnic Area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
300 Lisgar Street, Ottawa, ON, K2P0E2
  • Place, National Arts Centre
    ‪10 min walk‬
  • Place, Parliament Hill
    ‪13 min walk‬
  • Place, Rogers Centre Ottawa
    ‪13 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪19 min drive‬

Room options

View all photos for One Bedroom Queen Suite

Fridge, microwave, oven, stovetop

One Bedroom Queen Suite

9.6 out of 10
Exceptional
(9 reviews)
  • City view
  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier, One Bedroom King Suite

Premium bedding, down duvets, pillow-top beds, in-room safe

Premier, One Bedroom King Suite

9.8 out of 10
Exceptional
(9 reviews)
  • City view
  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Pool Access

Suite, 2 Bedrooms, Pool Access | Private kitchen

Suite, 2 Bedrooms, Pool Access

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 81 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for One Bedroom King Suite

Fridge, microwave, oven, stovetop

One Bedroom King Suite

10.0 out of 10
Exceptional
(13 reviews)
  • City view
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

SOHO Residences Lisgar

A fitness center, self parking, and a seasonal outdoor pool are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and express check-in are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Comforts include a pillowtop bed and premium bedding, and guests will also find conveniences like a dining area and a sitting area. Weekly housekeeping is available.
SOHO Residences Lisgar offers 31 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Ottawa aparthotel provides complimentary wireless Internet access. 43-inch flat-screen televisions come with cable channels. Housekeeping is provided weekly.

Recreational amenities at the aparthotel include a fitness center and a seasonal outdoor pool.
During your stay at SOHO Residences Lisgar, you're just a quick walk from Bank Street Promenade. Features include free WiFi in public areas, plus a gym and dry cleaning service. This upscale aparthotel has 31 apartments. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a pillowtop bed, and a dining area
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, luggage storage, and a virtual front desk
  • Onsite recreation includes a gym
  • Within a 15-minute walk of Rideau Canal and Parliament Hill
  • Pets welcome for a fee
SOHO Residences Lisgar offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi. A terrace, barbecue grills, and a garden are also featured at SOHO Residences Lisgar. Parking is available for a fee.

This 4-star Ottawa aparthotel is smoke free.

Property amenities

Pool/Spa

  • Seasonal outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Secured, covered parking on site (CAD 16 per night)
  • Limited on-site self parking

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Toaster

Bedrooms

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 43-inch flat-screen TV with cable channels
  • IPod dock

Outdoor areas

  • Barbecue grill
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Fee: CAD 75 per accommodation per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Luggage storage
  • Safe
  • Safe at front desk
  • Virtual front desk
  • Weekly housekeeping

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 31 units
  • Cleaning products are eco-friendly
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

  • Pets: CAD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay
  • Service fee: CAD 7.91 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 16 per night (in/out privileges)
  • Pet fee: CAD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in July and close in September.

Property is also known as

Smr Ottawa Residences Hotel
Smr Residences Hotel
Smr Residences
SMR Lisgar Ottawa
SOHO Residences Lisgar Ottawa
SOHO Residences Lisgar Aparthotel
SOHO Residences Lisgar Aparthotel Ottawa

SOHO Residences Lisgar Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 360 out of 471 reviews
Rating 8 - Good. 87 out of 471 reviews
Rating 6 - Okay. 16 out of 471 reviews
Rating 4 - Poor. 5 out of 471 reviews
Rating 2 - Terrible. 3 out of 471 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Lynne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a great location. The room had all that we needed. Laundry onsite , in room was a bonus! The room was very cozy.
Stayed 6 nights in Dec 2025

8/10 Good

Virgil

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My wife and I were visiting family for the holidays and stayed here for 7 nights. We opted for something more spacious than a hotel room, that could offer a living area, kitchen and separate bedroom. Great place overall. Nicely designed, great location. Great views of the city. Smart TVs in the living room and bedroom with each their own cable box made it very convenient for the times we just wanted to stay in and watch our favorite shows. Huge plus having a washer and dryer in the unit. The building has a gym, a sauna & a pool. It also has a theater but we were told only residents could use it. Management is very responsive and accommodating. Having access to parking garage (for a fee) was also convenient as we drove in from out of the country and didn't have to figure that part out. Now the less ideal part. The bedroom was a bit on the smaller side but still fine for 2 people. The bed itself was decent, although it took us a couple of nights to adjust. The main reason why I'm taking a star off the rating is that the bedroom has a curtain but it is NOT blackout. My sleep is very sensitive to light and the room needs to be almost if not pitch black. The slightest light peaking in either from the street lights or the sun with the white walls reflecting light all over the room, made my nights not as enjoyable & restless. Not sure if all the apartments are designed like the one we were in, but this was definitely the bummer of the stay. Other than that, highly recommend.
Stayed 7 nights in Dec 2025

10/10 Excellent

Elia, Mississauga

Liked: Cleanliness, property conditions & facilities
The place was very clean, safe, excellent for a short stay!
Stayed 12 nights in Dec 2025

8/10 Good

Carole

Liked: Cleanliness, amenities, property conditions & facilities
Vwry clean - excellent on the front!
Stayed 11 nights in Dec 2025

6/10 Okay

Valerie

Stayed 6 nights in Dec 2025

10/10 Excellent

WILFREDO JOSE SANTIAGO

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This luxury apartment was perfect for bringing in groceries and having your own cooking done before heading out. The cleanliness was absolutely perfect. The hotel management was amazing and went above and beyond to make our stay perfect. We will be forever grateful to John and Kaity for the detailed and personalized experience we received during our stay and for making sure everything during our stay was beyond perfect. Highly recommend this property and we will surely return in the future!
Stayed 8 nights in Nov 2025

10/10 Excellent

Amanda

Liked: Cleanliness, property conditions & facilities
Super convenient location. Close to shoppin
Stayed 7 nights in Nov 2025

10/10 Excellent

Juanita

Stayed 5 nights in Nov 2025

10/10 Excellent

Bradley

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 5 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Clean, spacious and modern.
Stayed 6 nights in Nov 2025

10/10 Excellent

Silaqqi

Yes nice and clean.
Stayed 18 nights in Oct 2025

10/10 Excellent

randall, rimbey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 6 nights in Oct 2025

10/10 Excellent

Karla

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

franco

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and close to a lot things
Stayed 6 nights in Oct 2025

10/10 Excellent

Oliver

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Couldnt ask for a better room for the price, clean modern 10/10
Stayed 5 nights in Oct 2025

8/10 Good

bernard

Travelled with partner
Liked: Cleanliness, property conditions & facilities
All good except for the strong scented cleanser used in the lobby and parking areas. It’s headache inducing.
Stayed 5 nights in Oct 2025

8/10 Good

Jeremy

Business traveller
Liked: Amenities, property conditions & facilities
Room was great although a bit more attention detail could be applied when cleaning. The bathroom had several hairs in various locations, large and small, and it was like that episode of Seinfeld trying to splash them all away. Definitely didn’t sign up to clean the bathroom walls upon arrival but other than that the place is awesome.
Stayed 5 nights in Sep 2025

10/10 Excellent

Heather

Liked: Cleanliness, property conditions & facilities
We recently stayed in a two-bedroom, two-bathroom suite at Soho Lisgar and were very pleased with our experience. The self check-in process was simple and convenient, and the property was clean and well maintained. The suite itself was a good size and came with everything we needed — a full kitchen with a microwave, dishwasher, stove, oven, and a large fridge with a freezer on the bottom. It even had a washer and dryer, which was a great bonus for a longer stay. The beds were very comfortable, and overall the suite was quiet, though we did hear the occasional siren at night — to be expected when staying downtown. We enjoyed being able to cook breakfast and dinner right in the suite. Having a Farm Boy grocery store just a few blocks away made picking up groceries very convenient. One of the main reasons we chose Soho Lisgar was because it offered a parking garage. Street parking downtown is expensive, and the nearby lot is usually packed during the day. On one day, the parkade garage door was being replaced, so we were given the option to leave our car inside or park elsewhere, and management covered the outside parking cost — a nice touch. If we had to mention any minor improvements, it would be to add a few more kitchen items, like a spatula, serving spoons, oven mitts, a muffin tin, and a frying pan (there were pots but no frying pan). Overall, we had a great stay and would definitely book again the next time we’re in Ottawa!
Stayed 5 nights in Oct 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, property conditions & facilities
Only issue is the smart TV was not functioning properly. Everything else was awesome.
Stayed 8 nights in Sep 2025

4/10 Poor

Ted

Travelled with partner
Disliked: Amenities, property conditions & facilities
This hotel charges an unadvertised daily fee on top of the amount quoted on Expedia so you don't know what you will be paying. This is dishonest behaviour. Expedia spoke to the hotel manager (Kathy) who agreed to reimburse this charge. They never did make the reimbursement. Additionally the internet connection was so slow so as to be unusable. Cannot recommend.
Stayed 5 nights in Aug 2025

10/10 Excellent

Margaret

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great area, great communication
Stayed 6 nights in Aug 2025

10/10 Excellent

Adam

Stayed 6 nights in Sep 2025

10/10 Excellent

John, Iqaluit

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the spacious nicely prepared room. Great location, and surprisingly quiet given that it’s downtown.
Stayed 5 nights in Sep 2025

8/10 Good

Gail

Travelled with family, Travelled with partner
Liked: Cleanliness
The tv is strange
Stayed 6 nights in Jul 2025

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
I thought the room had a pretty good view, the electric curtians in the bedroom didn't work, housekeeping didn't leave enough garbage bags. Around the building there wasn't any smoke bins...or what ever they're called
Stayed 14 nights in Aug 2025