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Sonder The O'connor

3.5 star property

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Photo gallery for Sonder The O'connor

Exterior
Apartment, 2 Bedrooms, Balcony
Deluxe Apartment, 1 Bedroom, Balcony | Living area
Apartment, 1 Bedroom | Private kitchen
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Laundry
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

Map
377 Rue O'Connor Street, Ottawa, ON, K2P 2M2
  • Parliament Hill
    ‪3 min drive‬
  • Byward Market Square
    ‪3 min drive‬
  • University of Ottawa
    ‪3 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪17 min drive‬

Room options

View all photos for Apartment, 1 Bedroom, View

Apartment, 1 Bedroom | Living area

Apartment, 1 Bedroom, View

  • 47 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed

Studio, 1 Queen Bed

  • 28 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom, Balcony

Deluxe Apartment, 1 Bedroom, Balcony | Living area

Deluxe Apartment, 1 Bedroom, Balcony

  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Balcony

Apartment, 2 Bedrooms, Balcony | Living area

Apartment, 2 Bedrooms, Balcony

  • 85 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area

Apartment, 1 Bedroom

  • 47 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed, View

Studio, 1 Queen Bed

Studio, 1 Queen Bed, View

  • 28 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Sonder Arlo

  • Kitchen
  • Free WiFi
  • Air conditioning
  • Laundry
4.6 out of 5, Wonderful, (710)
The price is €145
for 1 room
includes taxes & fees
18 May - 19 May
Sonder Arlo

About this property

Sonder The O'connor

Art Deco aparthotel in Ottawa with a fitness center
This smoke-free aparthotel features a fitness center, self parking, and concierge services. WiFi in public areas is free. Other amenities include laundry facilities. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a dishwasher. For a bit of entertainment, guests will find a flat-screen TV with digital channels, and other amenities include a coffee/tea maker and an electric kettle. Housekeeping is available on request.
Sonder The O'connor offers 121 air-conditioned accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, cookware/dishes/utensils, and dishwashers.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. 42-inch flat-screen televisions come with digital channels. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the aparthotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Sonder The O'connor. During your stay, you're just a quick walk from Rideau Canal. Free WiFi in public areas, a gym, and concierge services are available. This comfortable aparthotel has 121 apartments. Enjoy your stay with amenities like a kitchen and a flat-screen TV in each apartment.
  • Each apartment offers a kitchen, a flat-screen TV, and a full-sized refrigerator
  • Free WiFi in some public areas
  • Self parking available for a fee
  • Amenities include laundry facilities and an elevator
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 8 minutes by foot from Rideau Canal and a 2-minute drive from Rogers Centre Ottawa
As a guest of Sonder The O'connor, you'll find a fitness center, concierge services, and laundry facilities. WiFi is free in public spaces. Parking is available for a fee.

This 3.5-star Ottawa aparthotel is smoke free.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (CAD 20 per night)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Oven
  • Paper towels

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • Streaming services

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board
  • Limited-hour front desk

Things to do

  • Foosball table
  • Gym
  • Table tennis

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 121 units
  • Art Deco architecture
  • Housekeeping (on request)
  • Individual furnishings
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
The front desk at this property is open daily from 9:00 AM - 5:00 PM.
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Sonder mobile app before check-in.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Sonder The O'connor Ottawa
Sonder The O'connor Aparthotel
Sonder The O'connor Aparthotel Ottawa

Sonder The O'connor Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 616 out of 978 reviews
Rating 8 - Good. 216 out of 978 reviews
Rating 6 - Okay. 81 out of 978 reviews
Rating 4 - Poor. 27 out of 978 reviews
Rating 2 - Terrible. 38 out of 978 reviews

9.2/10

Cleanliness

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Liked: Cleanliness, property conditions & facilities
Nice spot
Stayed 1 night in Dec 2024

6/10 Okay

MIREILLE

Travelled with family
Liked: Cleanliness
Nice size appartment. Did book a balcony and was very dissapointed that the balcony doors were locked without notice. Should have a few wine glasses and a few more bowls in the Kitchen. No dish rag on arrival. The bedding were very cheap and the duvet needs replacing. The duvet was full of lumps which were not a cozy feeling at bed time. Should have a carpet at the front door for shoes….. could supply minimal supplies such as salt and pepper. Only one small soap was supplied….
Stayed 3 nights in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
This is clean, modern and comfortable facilty. Staff is friendly and very helpful Great area to stay in; lots going on
Stayed 3 nights in Jan 2025

8/10 Good

Lara

Liked: Property conditions & facilities
Nice but needs to be more cleaned
Stayed 2 nights in Dec 2024

10/10 Excellent

Hamza

Liked: Cleanliness, amenities, property conditions & facilities
Amazing experience
Stayed 7 nights in Jan 2025

10/10 Excellent

Vincent

Liked: Cleanliness, room comfort
it was a nice place to be solo for a week
Stayed 7 nights in Jan 2025

10/10 Excellent

ava marie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Limited human interaction because of a user friendly mobile app. Room is spacious. Free charging of ecar is also a plus
Stayed 2 nights in Jan 2025

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness
Super convenient, parking below is a nice feature. You really need to download the ap to make everything smooth. Very clean and quiet room. Nice lounges to hang out in.
Stayed 1 night in Jan 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is our second stay at the Sonder O’Connor. We originally chose it because it is close to family. On our first visit we stayed in one of the upper level full-size apartments, and this time in a studio apartment. Both were excellent. This is now our go-to hotel in Ottawa.
Stayed 4 nights in Jan 2025

10/10 Excellent

Peña Gomez

Business traveller
Liked: Cleanliness, property conditions & facilities
Best place ever🙏
Stayed 1 night in Jan 2025

8/10 Good

Yves

Liked: Cleanliness, amenities, property conditions & facilities
The underground parking is very tight. I have a full size truck and it take multiple 3 point turns to park. The parking machine is outsourced. Got back from the game and there was only "reserved staff" parking available. I had pre-paid for the weekend. I called the hotel and was told I was only guaranteed if I booked the parking with the hotel and the machine at the gate didn't.
Stayed 2 nights in Jan 2025

6/10 Okay

Charlene

Stayed 5 nights in Dec 2024

10/10 Excellent

Karole

Liked: Cleanliness

Amazing Stay

Amazing stay. Clean, friendly, well-designed and maintained. Minimalist and orderly. Everything you need is there. Thank you.
Stayed 5 nights in Jan 2025

6/10 Okay

Daniel

Business traveller
Liked: Cleanliness
Disliked: Room comfort

Address the details

Overall I found it to be a nice hotel. However there are some details that ruined the experience for me. First, both TVs in the room were not working. I had to wait for a maintenance worker the next day. He said that the instructions were missing from the room; he got it working but even he couldn't fully explain how to navigate the TV system and channels. Second, the furniture selection is AWFUL. The chairs at the dining table are absolutely terrible--with that style of chair it's very difficult to sit for any length of time because it cuts off circulation of the legs. I'm a healthy male who had a lot of work on my computer to do, and the chair was extremely uncomfortable to use. Unfortunately there was no alternative in the room. Also the bed was terribly lopsided (making me feel like I was slipping off) and very lumpy. I could not find an "even" area where I could lay flat with no bumps. The bedding/sheets felt like I was wrapped in construction paper. You need to replace it with much higher quality. Finally, the window shades were effective but the only two options available were total darkness, or total transparency. There is no translucent curtain where the sunlight can be let in without being visually "exposed." These are small details; however it is this discomfort and inconvenience I have come away from my trip. I'm in Ottawa often and wish to use Sonder as my regular hotel. But if improvements are not made, I will be looking for another "regular".
Stayed 3 nights in Jan 2025

8/10 Good

Jessica

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

BILLY

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Holden

Liked: Amenities, property conditions & facilities
I liked the unique codes for room and building access however I did not appreciate the lack of clarification on receiving that code. I had to call the reception for my email to be sent.
Stayed 1 night in Jan 2025

10/10 Excellent

Jean Carla

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The Queen Studio room was great, clean and a loaded with whatever utensils and tools you need to cook simple meals. The walls are pretty thick, didn't hear any chatter or noise from the neighbouring rooms, only the doors when opened/closed. It was a cold week during my stay and I had no issue raising the temperature from the thermostat, the heater was responsive and quick to warm up the room. I used the app for check in and check out(not for booking though). It's pretty intuitive to use, you get everything you need from here, the room info, code(mobile key is also an option), and customer assistance. A block away from Bank St which has a lot of restaurants and some grocery stores. There's also a bunch of OTranspo buses that pass by this street.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mathieu

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Cheap, clean and easy to access.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ifeoma

Travelled with partner
Liked: Cleanliness, property conditions & facilities
My second time lodging at sonder and it was really good

8/10 Good

Ana

Liked: Property conditions & facilities
I booked a room with a view but did not get a view my view was a wall
Stayed 1 night in Jan 2025

2/10 Terrible

gabriel-vincent

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Ishraj

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
it was actually really good place to stay clean and modern i would to stay there again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Hoa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Parking expenses were not clear. Eating places within walking distance.
Stayed 5 nights in Nov 2024

10/10 Excellent

Hamza

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great service. Felt comfortable!
Stayed 7 nights in Jan 2025