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SureStay Hotel by Best Western Kemptville

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Kemptville

Property amenity
Reception
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Exterior
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
4022 County Road 43, North Grenville, ON, K0G 1J0
  • Riverside Park
    ‪5 min drive‬
  • Rideau Glen Golf Club
    ‪8 min drive‬
  • Rideau River Provincial Park
    ‪11 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(16 reviews)
  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(37 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Hotel by Best Western Kemptville

Hotel in North Grenville with free breakfast and a 24-hour front desk
This smoke-free hotel features a business center, laundry facilities, and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, express check-out and a vending machine are onsite.
SureStay Hotel by Best Western Kemptville offers 42 accommodations with coffee/tea makers and hair dryers. Select Comfort beds feature premium bedding. 50-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, and complimentary toiletries.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at SureStay Hotel by Best Western Kemptville. During your stay, you'll be within walking distance of Kemptville Colonnade. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi in some public areas
  • Free self parking and RV/bus/truck parking
  • WiFi for a fee
  • Amenities include a business center, laundry facilities, and a vending machine
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 2-minute drive from South Gower Park and a few minutes from Creekside Mall
  • Dogs welcome for a fee
WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. The business-friendly SureStay Hotel by Best Western Kemptville also features a vending machine, laundry facilities, and express check-out. Free self parking is available. You'll have access to the health club at a partner property. A complete renovation of SureStay Hotel by Best Western Kemptville was completed in July 2019.

This North Grenville hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 1 floor
  • Built in 1980
  • Renovated entire property - July 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per day, plus a deposit of CAD 150 per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: CAD 0 per stay (rates may vary)
  • Pet deposit: CAD 150 per stay
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Tourist Inn Kemptville
Tourist Inn North Grenville
Motel Tourist Inn North Grenville
North Grenville Tourist Inn Motel
Tourist North Grenville
Tourist
Motel Tourist Inn
Tourist Inn
Surestay By Best Kemptville
SureStay Hotel by Best Western Kemptville Hotel
SureStay Hotel by Best Western Kemptville North Grenville
SureStay Hotel by Best Western Kemptville Hotel North Grenville

SureStay Hotel by Best Western Kemptville Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 179 out of 480 reviews
Rating 8 - Good. 188 out of 480 reviews
Rating 6 - Okay. 69 out of 480 reviews
Rating 4 - Poor. 24 out of 480 reviews
Rating 2 - Terrible. 20 out of 480 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Amanda

Stayed 1 night in Apr 2025

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff friendly and efficient. Room was clean and comfortable.
Stayed 1 night in Apr 2025

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Good value, very functional

The SureStay was suitable for our needs as we had family events in Kemptville. It was good value for money, had the basics we needed, was overall quite clean and well-functioning. The breakfast is basic, some furnishing is a bit dated, but there was a charm to the community feeling. Sid was very helpful and attentive.
Stayed 3 nights in Apr 2025

10/10 Excellent

Randy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice stay at this motel. Very nice room and great staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Grace

Stayed 1 night in Apr 2025

8/10 Good

Robert

Travelled with family
The only thing I did not like was the smell of the water.
Stayed 2 nights in Apr 2025

8/10 Good

Alison

Liked: Staff & service
Room was clean. Funiture looks repurposed but otherwise in good shape (holes in the top of dresser where I'm assuming wires used to go through, plastic on fridge half pealed off). My room happened to be near the road so it was a little noisy. Staff were quick and polite. I would stay here again.
Stayed 1 night in Apr 2025

8/10 Good

Michael Charles

Stayed 3 nights in Mar 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Good place to stay

The rooms were clean, bed was firm and the staff were friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Shareen

Stayed 1 night in Mar 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service
For the price, this is a clean, comfortable roadside motel with a very decent breakfast. Recommended.
Stayed 1 night in Mar 2025

2/10 Terrible

Robert John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Nancy

Clean & friendly
Stayed 2 nights in Mar 2025

6/10 Okay

Amanda J W

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
For a quick overnight stop it was adequate but wouldn’t want an extended stay…. Limited dining and nothing in close proximity - have to drive to dine.
Stayed 1 night in Mar 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, smells fresh. Staff very nice and accommodating.parking readily available.
Stayed 1 night in Mar 2025

4/10 Poor

Shri Varshaa

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Kevan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Outside needs more work. Going from one building to the next in weather was a pain but manageable. Great staff.
Stayed 1 night in Mar 2025

8/10 Good

Ranjson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Leecars

Stayed 1 night in Feb 2025

6/10 Okay

Trisha

Stayed 6 nights in Mar 2025

10/10 Excellent

Anita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Comfortable bed. Continental breakfast was a bonus. We would stay again
Stayed 1 night in Mar 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
Located close to the facility i was using and very quiet
Stayed 2 nights in Feb 2025

8/10 Good

Debra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025