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SureStay Hotel by Best Western Kemptville

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Kemptville

A hotel room with two beds, a desk, a TV, and a window with a view.
A coffee station with a coffee machine, a refrigerator, and a sign detailing the coffee service process.
A hotel room with a wooden desk, a red armchair, a TV, a lamp, and a coffee maker.
A reception area with a stone wall, a flat-screen TV, a desk, and a display of brochures.
A vending machine with a 'PUSH' button, a 'PRIVATE' sign, and a 'Ice Cold' label.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
4022 County Road 43, North Grenville, ON, K0G 1J0
  • Place, Kemptville Colonnade
    ‪12 min walk‬
  • Place, Ferguson Forest
    ‪3 min drive‬
  • Place, Creekside Mall
    ‪3 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a TV, and a window with a view.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(21 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, wooden headboard, bedside lamps, a nightstand, and a door with a sign.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(55 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

A Keurig coffee machine with a water reservoir, a coffee pod holder, and two coffee cups on a countertop.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A Keurig coffee machine with a water reservoir, a coffee pod holder, and two coffee cups on a countertop.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, Flat Screen Television, Desk, High Speed Internet Access, Microwave And Refrigerator, Coffee Maker

  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Hotel by Best Western Kemptville

This smoke-free hotel features a business center, laundry facilities, and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, express check-out and a vending machine are onsite.
SureStay Hotel by Best Western Kemptville offers 42 accommodations with coffee/tea makers and hair dryers. Select Comfort beds feature premium bedding. 50-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, and complimentary toiletries.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at SureStay Hotel by Best Western Kemptville. During your stay, you'll be within walking distance of Kemptville Colonnade. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi in some public areas
  • Free self parking and RV/bus/truck parking
  • WiFi for a fee
  • Amenities include a business center, laundry facilities, and a vending machine
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 2-minute drive from South Gower Park and a few minutes from Creekside Mall
  • Dogs welcome for a fee
WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. The business-friendly SureStay Hotel by Best Western Kemptville also features a vending machine, laundry facilities, and express check-out. Free self parking is available.

This Kemptville hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 1 floor
  • Built in 1980
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per day, plus a deposit of CAD 150 per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 300 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CAD 150 per stay
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Tourist Inn Kemptville
Tourist Inn North Grenville
Motel Tourist Inn North Grenville
North Grenville Tourist Inn Motel
Tourist North Grenville
Tourist
Motel Tourist Inn
Tourist Inn
Surestay By Best Kemptville
SureStay Hotel by Best Western Kemptville Hotel
SureStay Hotel by Best Western Kemptville North Grenville
SureStay Hotel by Best Western Kemptville Hotel North Grenville

SureStay Hotel by Best Western Kemptville Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 222 out of 597 reviews
Rating 8 - Good. 231 out of 597 reviews
Rating 6 - Okay. 87 out of 597 reviews
Rating 4 - Poor. 32 out of 597 reviews
Rating 2 - Terrible. 25 out of 597 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed multiple times, always a great experience!
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, bed comfortable overall a great sleep in a quiet room.
Stayed 1 night in May 2026
Verified review

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly, well maintained
Stayed 1 night in May 2026
Verified review

8/10 Good

Gueorguie

Good breakfast. Overall pleasant experience.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in a room that was around the back of the motel, very quiet and had a nice big field right by our door excellent for our eight year old dog that was with us. Room very clean, bed very comfortable.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

harjeet

Nice
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were impressed with this hotel. It was all we needed for a quick overnight on the road.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Joyce

Liked: Cleanliness, staff & service
Clean room, comfortable bed, simple breakfast, but qith several options.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Linda

Liked: Cleanliness, staff & service
Convenient to have breakfast on site.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean nice staff great place for an overnight stay
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Patrick

Liked: Cleanliness
Motel style but clean and comfy
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Elaine

Liked: Cleanliness, property conditions & facilities
Staff, cleanliness! Good stay!
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Alex

Liked: Cleanliness, staff & service
Room was clean, staff were friendly. Breakfast was a bit lacking but room served its purpose for my one night stay. Would come back again next time I am in Kemptville.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Lise

Liked: Cleanliness, amenities, property conditions & facilities
Good location . Clean rooms.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Barry

Liked: Staff & service, amenities
The staff was very courteous.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Good for what you’re paying. Breakfast is nothing to right home about. Room was clean and staff was friendly.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Heather

Very friendly staff. Clean and comfortable rooms. Fridge and microwave are handy. The property is “tired” but it appears they are working on that. Lots of easy parking. Near a busy road so it depends which room you get for traffic noise. It worked for my needs.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Marilyn

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and comfy beds. Very friendly and helpful staff.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Margaret

.
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Kevin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
room and bathroom were in poor condition and dirty. There was a washer and dryer at the entrance adding to the smell and fogging up the place The building was run down. There were rando's in the parking lot BBQ ing? We didn't even stay the night. At least the front staff gave us a discount.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Gracita

Liked: Cleanliness
It was clean room and staffs were friendly. The only thing was we had to share the tub of cream cheese. Should be individual package for safety. Otherwise the continental breakfast was good. No complaint. Thank you
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Kieth

Had to pay a $300 deductible. I’m a mid fifties male just in town one night on business. Little ridiculous as it takes a week to get it back on my credit card
Stayed 1 night in May 2026
Verified review

6/10 Okay

Andy

Liked: Cleanliness
Didn't see any staff except at check-in. There was another lady there with a sm pet..
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Front Desk clerk was polite, and willing to accommodate us for a “family funeral “. Room was clean and comfortable, just what we were looking for.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay for a night or 2
Stayed 1 night in Jul 2025