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SureStay Hotel by Best Western Kemptville

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Kemptville

Property amenity
Exterior
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Reception
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
4022 County Road 43, North Grenville, ON, K0G 1J0
  • Place, Riverside Park
    ‪4 min drive‬
  • Place, Rideau Glen Golf Club
    ‪7 min drive‬
  • Place, Rideau River Provincial Park
    ‪10 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(18 reviews)
  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(42 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Hotel by Best Western Kemptville

Hotel in Kemptville with free breakfast and a 24-hour front desk
This smoke-free hotel features a business center, laundry facilities, and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, express check-out and a vending machine are onsite.
SureStay Hotel by Best Western Kemptville offers 42 accommodations with coffee/tea makers and hair dryers. Select Comfort beds feature premium bedding. 50-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, and complimentary toiletries.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at SureStay Hotel by Best Western Kemptville. During your stay, you'll be within walking distance of Kemptville Colonnade. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi in some public areas
  • Free self parking and RV/bus/truck parking
  • WiFi for a fee
  • Amenities include a business center, laundry facilities, and a vending machine
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 2-minute drive from South Gower Park and a few minutes from Creekside Mall
  • Dogs welcome for a fee
WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. The business-friendly SureStay Hotel by Best Western Kemptville also features a vending machine, laundry facilities, and express check-out. Free self parking is available. You'll have access to the health club at a partner property. A complete renovation of SureStay Hotel by Best Western Kemptville was completed in July 2019.

This Kemptville hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 1 floor
  • Built in 1980
  • Renovated entire property - July 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per day, plus a deposit of CAD 150 per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 300 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: CAD 0 per stay (rates may vary)
  • Pet deposit: CAD 150 per stay
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Tourist Inn Kemptville
Tourist Inn North Grenville
Motel Tourist Inn North Grenville
North Grenville Tourist Inn Motel
Tourist North Grenville
Tourist
Motel Tourist Inn
Tourist Inn
Surestay By Best Kemptville
SureStay Hotel by Best Western Kemptville Hotel
SureStay Hotel by Best Western Kemptville North Grenville
SureStay Hotel by Best Western Kemptville Hotel North Grenville

Reviews

SureStay Hotel by Best Western Kemptville Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 193 out of 514 reviews
Rating 8 - Good. 200 out of 514 reviews
Rating 6 - Okay. 74 out of 514 reviews
Rating 4 - Poor. 27 out of 514 reviews
Rating 2 - Terrible. 20 out of 514 reviews

Reviews

8/10 Good

Doreen

Travelled with partner
Liked: Cleanliness, staff & service
The bathroom was very clean but cracked sink that had been repaired. Bed was clean and comfortable. Place was dated but worked for us!
Stayed 1 night in Aug 2025

8/10 Good

Bader

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Best thing is the coffee machine at breakfast.
Stayed 5 nights in Jul 2025

6/10 Okay

Micheline

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Not too bad for the price.

Good sleep, good staff, clean, but need repairs: moisture on the buttom of the wall in the bathroom.
Stayed 1 night in Aug 2025

4/10 Poor

Emma doreen

Stayed 1 night in Aug 2025

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean and the bathroom was also clean. Most most important to us. We had a fridge which was a nice option. Coffee was in the room but the hotel had a nice breakfast including boiled eggs, cereal, yogurt, breads, muffins, juice and a nice coffee machine that offers a variety of hot beverages. Would stay here again without hesitation
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Stayed 1 night in Jul 2025

8/10 Good

ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay for a night or 2
Stayed 1 night in Jul 2025

8/10 Good

elaine

Travelled with partner
Liked: Cleanliness, staff & service
It was clean. I did not care for the shampoo and condition bottles as I found them hard to squeezeand the pillows where too flat for my liking.
Stayed 1 night in Jul 2025

10/10 Excellent

Manon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Henry

Disliked: Property conditions & facilities
Bathroom facilities were poor, must be on well water as it has strong foul odour. Shower tap was very hard to operate, tub water did not drain well and sink tap hot/cold is reversed. Lots of green space surrounding property though and inside room was quiet. Convenient location close to highway access and Kemptville shops.
Stayed 3 nights in Jul 2025

8/10 Good

Graham

Stayed 3 nights in Apr 2025

10/10 Excellent

Nick

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Jul 2025

10/10 Excellent

Marian

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good place to sleep for a night
Stayed 1 night in Jun 2025

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Elizabeth

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Highly recommended for anyone who just needs a place to sleep and shower while in the Kemptville area. Good breakfast buffet included.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ann Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was very clean and quiet which we much appreciated The only thing that we would comment on is the water pressure in the morning - just a trickle to take a shower
Stayed 1 night in Jul 2025

10/10 Excellent

Dan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

VIJAYANAND, Milford

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place I like it and recamend my friends
Stayed 1 night in Jun 2025

6/10 Okay

Cari-Lynn

Liked: Staff & service
Disliked: Property conditions & facilities
The property was a lower quality motel but charged like they were a fancy hotel. Way overpriced. Staff was nice
Stayed 1 night in Jun 2025

10/10 Excellent

Melinda

Stayed 1 night in Jun 2025

8/10 Good

Joann

Liked: Property conditions & facilities, room comfort
Rooms very renovated. Beds were comfortable. Patio door wss very difficult to open. The bathroom had a strange smell which might have been contributed to the amount of severe rains.
Stayed 1 night in Jun 2025

10/10 Excellent

Lori

Stayed 1 night in Jun 2025

8/10 Good

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Updated Rooms

Older hotel building but with recent upgrades. Loved that the floors were LVP instead of carpet. Rooms looked like they had recent update with new fixtures. Front desk was not manned when we checked in, shortly after 10pm. Breakfast was mediocre with mostly packaged food choices.
Stayed 1 night in Jun 2025

8/10 Good

Gwen

Stayed 1 night in Jun 2025

8/10 Good

Jordan, Brantford

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and very nice staff
Stayed 2 nights in Jun 2025