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Hotel Karam Palace

Property class: 4

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Photo gallery for Hotel Karam Palace

A traditional Moroccan interior with intricate tile work, a pool, and a seating area.
A bar area with a blue roof, a bartender, and a brick counter.
A swimming pool with lounge chairs and palm trees.
A hotel room with two beds, a desk with a fruit bowl, a TV, and a decorative wall.
A spa room with a long bench, a small table, and a mirror on the wall.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Avenue Moulay Rachid, Ouarzazate, BP 311
  • Place, Kasbah Taouirt
    ‪8 min walk‬
  • Place, Atlas Studios
    ‪8 min drive‬
  • Place, Fint Oasis
    ‪26 min drive‬
  • Airport, Ouarzazate (OZZ)
    ‪3 min drive‬

Room options

View all photos for Double Room

A hotel room with two beds, a sofa, a TV, and a lamp.

Double Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Single Room

A hotel room with two beds, a sofa, a desk with a lamp, and a view of the city.

Standard Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

A hotel room with two beds, a desk with a fruit bowl, a TV, and a decorative wall.

Triple Room

  • 15 sq m
  • Sleeps 3
  • 3 Single Beds

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About this property

Hotel Karam Palace

3 restaurants, an outdoor pool, and a nightclub are available at this hotel. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Additionally, a bar/lounge, a poolside bar, and a steam room are onsite.
Hotel Karam Palace offers 147 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Televisions come with satellite channels.

Bathrooms include bathtubs, complimentary toiletries, and hair dryers. Business-friendly amenities include offices, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hotel Karam Palace, you're just a quick walk from Anti-Atlas. Features include free WiFi in public areas, free self parking, and free train station pick-up service.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy international cuisine while dining at Atlas
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a meeting room, and a gift shop
  • Onsite recreation includes a steam room
  • Steps from Anti-Atlas and 8 minutes by foot from Kasbah Taouirt
  • Free train station pick-up shuttle service
Hotel Karam Palace offers its guests an outdoor pool and a steam room. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A nightclub, a library, and multilingual staff are also featured at Hotel Karam Palace. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Ouarzazate hotel.

For a fee, guests can enjoy continental breakfast daily from 7 AM to 10 AM.
Atlas - This restaurant specializes in international cuisine.
Grill Belle Vue - Onsite restaurant.
Terrasse Barbecue - Onsite restaurant.
Zagora - Onsite bar.
Al Andalous - This bar is located by the pool.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7 AM to 10 AM for a fee: MAD 85 per person
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Al Andalous
  • Atlas
  • Grill Belle Vue
  • Terrasse Barbecue
  • Zagora

Things to do

  • Billiards/pool table
  • Library
  • Nightclub
  • Outdoor pool
  • Shopping
  • Steam room

Family friendly

  • In-room cot
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Karam Palace

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 19.80 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MAD 85 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Ametis Club Karam
Ametis Club Karam Hotel
Ametis Club Karam Hotel Ouarzazate
Ametis Club Karam Ouarzazate
Hotel Karam Palace Ouarzazate
Hotel Karam Palace
Karam Palace Ouarzazate
Karam Palace
Hotel Karam Palace Hotel
Hotel Karam Palace Ouarzazate
Hotel Karam Palace Hotel Ouarzazate

Hotel Karam Palace Reviews

Reviews

6.8
Rating 10 - Excellent. 10 out of 54 reviews
Rating 8 - Good. 19 out of 54 reviews
Rating 6 - Okay. 11 out of 54 reviews
Rating 4 - Poor. 6 out of 54 reviews
Rating 2 - Terrible. 8 out of 54 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

7.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, amenities
Staff was very pleasant and helpful
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Impeccable hospitality
Stayed 4 nights in Jun 2024
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unpleasant stay at all

The stay was horrible
Dirty drain tap
Broken RC table
Broken switches
A safe box that is not safe
Stayed 3 nights in May 2023
Verified review

2/10 Terrible

Francis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked and paid two nights. When I arrived they told me they only had one night available for me. They sent me to a hotel 10 min away. However all my friend stayed at the hotel.
Stayed 2 nights in Oct 2022
Verified review

8/10 Good

Alice

Liked: Cleanliness, amenities, property conditions & facilities
Il ricevimento un po’ frettoloso e al check out ci è stato chiesto di pagare quando invece era già pregata.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Serge

Liked: Cleanliness, staff & service, property conditions & facilities
Très bon rapport qualité prix. Secteur de la piscine très agréable.
Stayed 2 nights in May 2023
Verified review

6/10 Okay

Rea

Liked: Staff & service
ich war der einzige gast im ganzen hotell.da ich in der kalten jahreszeit reiste war das zimmer sehr kalt, aber es hatte genug decken. die reception öffnet erst um 12 uhr was das checkout erschwert. das personal war sehr freundlich.
Stayed 1 night in Feb 2021
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel sympa . Nombreux groupes .

Très bon hotel vaste . Excellent acceuil.
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very pretty and bigger than I had expected. The bed was very comfortable, unlike the hotel I had stayed at before, with beds as hard as a rock. The hallways were filled with typical Moroccan pictures.
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel correct

Hotel correct, pas trop loin du centre de Ouarzazate a pied et de la zone du musee du cinema et la kasbah. Sejour en decembre donc peu de clients dans l hotel, calme et tranquilité au bord de la piscine. Petit dejeuner a eviter.
Stayed 1 night in Dec 2019
Verified review

4/10 Poor

Vladimir

Disliked: Staff & service

moyen

Hôtel ... qui a du avoir de très belles années ... le temps et le manque d’entretien sont venus dégrader l’hotel. Mais l’état général passe encore ... le vrai point négatif reste l’accueil et le manque d’intérêt du personnel face au client. Alors que le Maroc et la ville de Ouarzazate en particulier sont réputés pour leur qualité de réception des Touristes ... dans cet hôtel le client n’est pas après les besoins du personnel et leur tranquillité ... agent d’accueil en tête ... même les tarifs des services que propose l’hotel sont variables en fonction à qui nous demandons ...
Stayed 2 nights in Nov 2019
Verified review

8/10 Good

Catherine

Liked: Cleanliness
Disliked: Property conditions & facilities

Tranquillité

Séjour reposant
Stayed 2 nights in Oct 2019
Verified review

8/10 Good

louise

Liked: Cleanliness, staff & service, property conditions & facilities

Beau séjour dans l'ensemble

Dans l'ensemble un bel hôtel avec un personnel très sympathique et accueillant. Chambre propre, cours de l'hôtel avec piscine très jolie avec jardin très fleuri et très beau. Chambre sombre, décoration ancienne à rénover, mais toutefois propre. Lits de confort modeste.
Stayed 2 nights in Oct 2019
Verified review

6/10 Okay

Kaddour

Disliked: Cleanliness, staff & service, property conditions & facilities

Zeg

Nice hotel but there is no maintenance
Stayed 1 night in Oct 2019
Verified review

4/10 Poor

Corine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel très décevant déjà à notre arrivée elle nous a dit que notre réservation avait été annulé elle nous a dit que l’hôtel était complet et d’aller à l’hôtel ibis juste à côté il a fallu insisté et lui montrer que nous avions été débité ensuite le petit déjeuner rien de frais viennoiseries de la veille piscine sale etc j’allais tout le temps dans cet hôtel je n’y reviendrai plus
Stayed 3 nights in Oct 2019
Verified review

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ik vind de accommodatie slecht onderhouden te oud. En op de fotos was alles mooi !! Alles heeft onderhoud nodig of de fotos op de site aanpassen naar de huidig staat van de accommodatie !
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Les jardins et l’environnement, personnel très à l’écoute et charmant.
Stayed 3 nights in Apr 2019
Verified review

6/10 Okay

Esmee

Disliked: Staff & service

Overbooked not friendly

The woman at the reception told us at our arrival that they were overbooked. She looked at our confirmation and full payment and said. I see but we didn't get your booking. We are fully booked, but what can I do.. So she didn't care about the fact that we had payed the room. As we asked if she know an other hotel she made the effort to call for us if there are rooms available. That's it. I didn't had the feeling she felt sorry or was looking for a solution for us. Wouldn't book it again.
Stayed 1 night in Oct 2018
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

普通です。Wifi部屋で繋がらないのが痛恨。

夜中の到着にも関わらず、丁寧に対応いただきました。フロントデスクの方々は皆親切で丁寧でした。部屋も清潔に掃除されていました。ベッドのスプリングが弱くて腰が痛くなりました。Wifiが部屋で通じないのが一番不便でした。フロントに行かないとPC繋がらない・・・。それが一番不便でした。でもフロントの方が、電源が近くにある机のところを教えてくれました。あと冷蔵庫は空です。事前に水等を買っていかないと、夜困ります。プールは素敵でしたが、その日は寒くては入れませんでした。朝ご飯はXです。ヨーグルト、パン、６Pチーズみたいの、ゆで卵がとりあえずある程度です。中国や韓国の団体さん用のホテルのようで、朝ご飯たくさんの人に押されて大変でした。
Stayed 2 nights in Oct 2018
Verified review

6/10 Okay

Toni

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

4 star??

A four star hotel, perhaps 30 years ago. After a long hot drive in 48 degree heat we were delayed when the front desk seemed unaware of our booking-despite my printed out paper copy. Eventually after an excessive wait we were shown to a room far from the main building. The room was pleasant, lovely big bed, fridge and large,although tired and crumbling in spots, bathroom. The water was unsafe to drink of course, so was there a bottle in the room to drink? No. It was about 2pm and the restaurant was closed. No option for snacks-although we followed the sign to the snack bar(it was closed and looked like it hadn't been used for months) we asked for water and was told it was available in the bar which opened late afternoon about 5-5:30.....so no drink offered on check in, like every other hotel did, no water in the room, even to buy. We had to drive into the main Street (10-15 min walk but it was 48 degrees and we were unsure where to go) to find a shop to buy water. We always use a steri pen to avoid bottled water, but the water had an unbearable chemical taste once sterilized. Water purchased and food found we went back for a swim. The pool was nice but in need of repairs, loose tiles, chips and mould. The staff were friendly, the bar man was the loveliest man. Overall, if a hotel is 4 star, I expect 4 star service. Sad that such a beautiful old hotel that was once so grand, but now has overgrown gardens and lawn, unkempt exterior and crumbling paths and pool.
Stayed 2 nights in Jul 2018
Verified review

8/10 Good

tanimesse

Liked: Cleanliness, staff & service, property conditions & facilities

BEL ETABLISSEMENT

bel hotel mais sans ascenseur les bungalows RC et 1er étage entourent une grande piscine au sein d un beau jardin bien entretenu salle petit dejeuner fermée à 8 H 30 rien d installé il a fallut attendre 1/2 la mise en place buffet continental
Stayed 1 night in Jun 2018
Verified review

6/10 Okay

M

Disliked: Staff & service
Ficilities are old
Stayed 1 night in Jun 2018
Verified review

10/10 Excellent

bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bernard du Canada

Très agréable ,déplacement facile à pied,bon rapport qualité prix.resto à proximité.j’y retournerai.
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

A eviter

Hotel en à l'abandon , à déserter. Choisir un autre hotel
Stayed 1 night in Jan 2018
Verified review

2/10 Terrible

Giulio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad experience, dirty and cold rooms, never again.
Stayed 1 night in Jan 2018