6/10 Okay
Renana
Travelled with family
14 Aug 2025
Liked: Staff & service
The location was great and the staff were super friendly and nice.
However, the actual accommodations were severely disappointing. We had a "family room" which was actually a very tiny room that consisted of one double bed, one sofa bed, and one rollaway bed. There was absolutely no room to get around and only one chair! Four people and we had nowhere to sit, except on the beds l, which we didn't want to do when we were dirty from walking around all day.
We ended up sitting in the floor several afternoons and evenings while taking a break from sight seeing.
You have to ask for clean towels or room cleaning. We did ask for new towels at some point but decided against the room cleaning since there was just no space to get around with our luggage and the beds.
There was also no mini fridge, which would have been very handy for a long stay as we had (4 nights).
The worst if all was the internet connection. It was so bad that my laptop couldn't even load google or open up outlook. We had to go to a nearby coffee shop just to be able to check email properly. I expect more from a hotel in 2025. Sure, they tell you that you can pay five extra pounds for "ultimate" internet, but you shouldn't have to, just for basic online needs!
Renana
Stayed 4 nights in Aug 2025