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The Store

5.0 star property
VIP Access

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Photo gallery for The Store

Terrace/patio
2 bars/lounges
Junior Suite (Cornmarket St)
Terrace/patio
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

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1-5 Broad Street, Oxford, UK, Oxford, England, OX1 3AG
  • Place, University of Oxford
    ‪1 min walk‬
  • Place, New Theatre Oxford
    ‪2 min walk‬
  • Place, Christ Church College
    ‪3 min walk‬
  • Airport, Oxford (OXF)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite (Cornmarket St)

Junior Suite (Cornmarket St)

Junior Suite (Cornmarket St)

  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Pearson´s Duplex

Premium bedding, in-room safe, desk, laptop workspace

Pearson´s Duplex

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Super King Room

Deluxe Super King Room

Deluxe Super King Room

7.4 out of 10
Good
(3 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Balliol College)

Junior Suite (Balliol College) | Living area

Junior Suite (Balliol College)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, Terrace

Superior Room, Terrace | Living area

Superior Room, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room with Rooftop Terrace

Premium bedding, in-room safe, desk, laptop workspace

Superior Room with Rooftop Terrace

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mobility Accessible

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Mobility Accessible

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Super King Room

Premium bedding, in-room safe, desk, laptop workspace

Superior Super King Room

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(10 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Arthur's View)

Junior Suite (Arthur's View)

Junior Suite (Arthur's View)

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | View from room

Superior Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Northgate Junior Suite

Northgate Junior Suite

Northgate Junior Suite

  • Sleeps 2
  • 1 King Bed

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4.4 out of 5, Excellent, 756 reviews
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About this property

The Store

Luxury hotel with a full-service spa, steps from University of Oxford
A full-service spa, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, coffee/tea in a common area, and massage/treatment rooms are onsite.
The Store offers 101 air-conditioned accommodations with espresso makers and safes. Beds feature premium bedding. 50-inch Smart televisions come with digital channels. Bathrooms include bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

During your stay at The Store, you're just a quick walk from University of Oxford. Features include free WiFi in public areas, plus 2 bars and a full-service spa. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, complimentary bicycles, and fitness classes
  • Steps from University of Oxford and 11 minutes by foot from Thames River
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
The Store offers its guests a full-service spa, a 24-hour fitness center, and complimentary bicycles. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Business amenities include meeting rooms and coworking spaces. The luxury The Store also features tour/ticket assistance, coffee/tea in a common area, and concierge services.

This 5-star Oxford hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
The Store has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 25 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Pilates classes
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting room

Full-service spa

  • 3 treatment rooms
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (125 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (70 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Double-glazed windows
  • Fireplace in lobby
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 50 per pet, per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 25 per person
  • Pet fee: GBP 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

The Store Hotel
The Store Oxford
The Store Hotel Oxford

The Store Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 211 out of 290 reviews
Rating 8 - Good. 48 out of 290 reviews
Rating 6 - Okay. 18 out of 290 reviews
Rating 4 - Poor. 10 out of 290 reviews
Rating 2 - Terrible. 3 out of 290 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Rikki

Stayed 2 nights in Nov 2025

10/10 Excellent

Audrey

Stayed 2 nights in Nov 2025

6/10 Okay

Alexandra

Liked: Cleanliness, staff & service, amenities
Staff were very friendly and the hotel was very clean, though a few elements were just a little off: tv being on left wall not in-front of bed, very squeaky bed that kept waking me up, shower fixings that hadn’t been screwed in properly.
Stayed 1 night in Nov 2025

10/10 Excellent

ATISH

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff.
Stayed 6 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Absolutely outstanding. Great amenities, great location and outstanding staff.Cannot recommend more highly.
Stayed 2 nights in Nov 2025

10/10 Excellent

Tim

Stayed 2 nights in Nov 2025

10/10 Excellent

Kimberley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were so comfortable, the breakfast delicious, staff all lovely & the hotel really stylish. Just a fantastic location right in the heart of Oxford & everything was walkable. We used the pear tree park & ride & it literally dropped us at the door, only cost £8 to park for the entire weekend & the buses were so regular - not worth parking in the centre as a longer walk to the car park & very pricey!
Stayed 2 nights in Oct 2025

10/10 Excellent

Amin

Stayed 6 nights in Oct 2025

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, friendly staff. Beautiful hotel. Stylish room. Optimum location for everything. Lots of top Oxford sights and activities a stroll away.
Stayed 1 night in Oct 2025

10/10 Excellent

Coleman

Stayed 1 night in Oct 2025

8/10 Good

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful, warm, excellent natural light, amazing terrace with superb view. The only downside is that I don't know how to work the Nespresso machine.
Stayed 2 nights in Oct 2025

10/10 Excellent

Danuta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, helpful staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Marin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best fotel we stayed at in Oxford

This was the third hotel we stayed at in Oxford, and it was by far the best. From the moment we arrived, with a clearly marked parking space ready for us, the service was attentive and helpful throughout our brief stay. The interior décor blends classic elegance with modern touches, including some beautiful contemporary paintings. Our room had a wonderfully comfortable bed, a well-equipped bathroom, and a breathtaking view over the High Street and the University Church of St Mary the Virgin. If it weren’t for the modern traffic below, it would have felt like stepping back in time. While it was windy and dark outside, the hotel’s warm, peaceful atmosphere made us feel instantly relaxed. Breakfast in The Quad Restaurant was excellent – a perfect way to start the day. A truly great hotel that we would be happy to return to.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location and impeccable staff

Wonderful staff and super location. Could not have asked for more
Stayed 2 nights in Oct 2025

10/10 Excellent

Darcy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and accommodating staff. Great location.
Stayed 1 night in Oct 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An all round fabulous stay at The Store. It made our visit to Oxford extra special.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rebecca

Stayed 1 night in Oct 2025

10/10 Excellent

Jess

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Charles, Richmond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming, clean, modern hotel in the heart of Oxford. Fun update of an old department store. Staff were so friendly. Desk clerk sat with us at check in for five minutes to discuss his favorite places in Oxford. Would definitely stay again! Also has a great bar.
Stayed 2 nights in Sep 2025

10/10 Excellent

Aaron

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fantastic and was only bettered by the lovely and exceptionally helpful staff. I would recommend this property to anyone saying in Oxford. We stayed with two young children and were made to feel very welcome.
Stayed 2 nights in Oct 2025

4/10 Poor

Nigel

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Despite paying over £500 per night i was given a room on first night which had a blanked out window ie no natural light - i was moved the next day but again very overpriced accommodation. Highly not recommended and you will see from my profile I have never felt need to complain! A very poor hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Lilian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is great. The hanging ball light is not working for my whole entire stay. Also, I expected the bed linens to be refreshed as I did not put the note for going green keeping the sheets. Another thing is the two plastics cups provided for tea and coffee seem kind of unpleasant. I rather they provide paper cups.
Stayed 3 nights in Oct 2025

10/10 Excellent

Yih Lerh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really central and new hotel. Staff very friendly. However checkin was multi step and tedious. Room card has to be used 4 times to get in to lift, corridors and then room. Loved the breakfast.
Stayed 1 night in Sep 2025