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Paamul Hotel

3.5 star property

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Photo gallery for Paamul Hotel

Family Suite | Terrace/patio
Family Suite | Terrace/patio
Studio Suite, 2 Queen Beds, Sea View, Oceanfront | Floor plan
Family Suite | Terrace/patio
Family Suite | Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View in a map
Carretera Federal Cancun -Tulum km 85, Paamul, QROO, 77710
  • Place, Blu Riviera Maya
    ‪3 min drive‬
  • Place, Puerto Aventuras Golf Club
    ‪5 min drive‬
  • Place, Puerto Aventuras Marina
    ‪6 min drive‬

Room options

View all photos for Standard Double Room, 2 Queen Beds, Ocean View, Beachfront

Standard Double Room, 2 Queen Beds, Ocean View, Beachfront | Living area

Standard Double Room, 2 Queen Beds, Ocean View, Beachfront

9.4 out of 10
Exceptional
(23 reviews)
  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio Suite, 2 Queen Beds, Sea View, Oceanfront

Studio Suite, 2 Queen Beds, Sea View, Oceanfront | Floor plan

Studio Suite, 2 Queen Beds, Sea View, Oceanfront

  • Sea view
  • 70 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Double Room, 1 King Bed, Ocean View, Beachfront

Double Room, 1 King Bed, Ocean View, Beachfront

Double Room, 1 King Bed, Ocean View, Beachfront

8.0 out of 10
Very good
(3 reviews)
  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite

Family Suite

Family Suite

  • Ocean view
  • 200 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

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Exterior
Catalonia Riviera Maya Resort and Spa All Inclusive
Puerto Aventuras
  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
4.0 out of 5, Very good, 1,105 reviews
The price is €182
includes taxes & fees
20 May - 21 May
Catalonia Riviera Maya Resort and Spa All Inclusive

About this property

Paamul Hotel

At Paamul Hotel, relax by an outdoor pool or hit the beach where you can enjoy snorkeling.
Paamul Hotel offers 14 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas and include kitchen islands. 49-inch flat-screen televisions come with digital channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Paamul Hotel. During your stay, you'll be within walking distance of Oasis Beach. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe and a terrace
  • Onsite recreation includes kayaking
  • 14 minutes by car from Xcaret Eco Theme Park and 11 minutes from Xplor Theme Park
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Paamul Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Paamul hotel.

Onsite venue - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Kayaking
  • Outdoor pool
  • Scuba diving
  • Snorkelling

Family friendly

  • In-room cot
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the beach
  • Terrace

Accessibility

  • No lift
  • Tile flooring in room

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Kitchen island

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 5:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 15 percent

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 8:30 AM - 5:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Paamul Hotel Riviera Maya/Playa Del Carmen
Cabanas Paamul Hotel Playa Del Carmen
Cabanas Paamul Hotel l Carmen
Paamul Riviera Maya l Carmen
Paamul Hotel Hotel
Paamul Hotel Paamul
Paamul Hotel Hotel Paamul

Paamul Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 159 out of 216 reviews
Rating 8 - Good. 45 out of 216 reviews
Rating 6 - Okay. 9 out of 216 reviews
Rating 4 - Poor. 2 out of 216 reviews
Rating 2 - Terrible. 1 out of 216 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Shirley

Liked: Cleanliness, amenities
My husband and I was there for valentine day weekend. The room was very clean and relaxing. The only thing was that the A/C stopped working. Otherwise it was a really nice stay. My husband and I will definitely stay here again. To step outside of our room and the beach is at the back door was everything. The food at the restaurant was very good. I wish they would have informed us that they were hosting a special valentine day dinner. We would have waited to have dinner to enjoy the experience.
Beautiful idea at this restaurant
Stayed 2 nights in Feb 2026

8/10 Good

Julie

Stayed 7 nights in Jan 2026

10/10 Excellent

TEd

Stayed 1 night in Jan 2026

8/10 Good

Risa, Dallas

Liked: Cleanliness
Clean room, clean bath. Horroble shower head. Very little water comes out. It does get hot Thin yellow sheets Only 1 top sheet, no cover or blanket. Good view. Staff nice. Safe. Right on beach. Nice sized fridge. Propertys restaurant- food average but not great. Would i stay again, probably not. Too far away. 35 minute drive to rulum
Stayed 4 nights in Dec 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Fantastic staff and location. We were very impressed with everything. Thursday mornings host a market with local food and hand made clothes and jewelry. Popular dive shop on site but not much else for activities. Just a great spot to relax hang out at a free cabana or snorkel off the beach.
Stayed 2 nights in Nov 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect, just couldn't go in the ocean because of bad see weed. It stays for several months.
Stayed 5 nights in Jun 2025

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Truly friendly and helpful staff throughout the resort who worked hard to understand my Spanglish. They fought bravely to fight an influx of seaweed that was heavier than typical. No hot shower but warm enough. Room was perfect for our girls trip. Expertly cleaned daily.
Stayed 5 nights in May 2025

10/10 Excellent

Stephen

Stayed 10 nights in May 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, new, modern, clean place with great view, location, pool and bar.
Stayed 1 night in May 2025

6/10 Okay

Bryan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Paamul has always been a favorite. We visited in 2023. However, our room AC was not working so this time and we struggled to sleep on our first night. A suggestion tip, if you have any problems with the room you need to get it sorted before 5pm otherwise the front desk closes and you will need to wait until the next day at 9am to get it sorted. We were able to get another room the next day on the upper floor after numerous visits to the front desk during the course of the day. There was no discount offered for the inconvenience. The beach was excellent to swim, the sargassum was a problem for most hotels but not necessarily a problem for paamul. They have one of the best beaches to swim. The food wasn’t bad, it could be improved. Breakfast was free for the most part, they did charge us for simple things like fruit plate or orange juice which I thought wasn’t quite necessary. All in all, a good stay. Not sure if we’ll be back again.
Stayed 2 nights in Apr 2025

8/10 Good

juliette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location, right on the sea and great complimentary breakfast!!
Stayed 6 nights in Apr 2025

8/10 Good

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Feb 2025

10/10 Excellent

Adam, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Michael, VICTORIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach. Room with balcony overlooking the ocean and beach. Food was great. Loved it here.
Stayed 3 nights in Mar 2025

10/10 Excellent

Dalida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was excellent as well as the staff attention
Stayed 2 nights in Mar 2025

8/10 Good

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from room was “million-dollar”. The room was clean; housekeepers were good. Restaurant food was good but a little pricey. They didn’t always tell us the daily specials so we missed out on a few. I suggest asking if they don’t want to share on menu. Plus there are good desserts which aren’t even mentioned or noted on menu. My biggest complaint which won’t prevent me from visiting again is the lack of communication from front staff. We were never informed of special events (market Thursday, live music nights when a restaurant reservation is advised, good walking areas etc). English seemed challenging for front staff, not for restaurant staff. Security was excellent.
Stayed 7 nights in Mar 2025

10/10 Excellent

Christian, Littleton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was amazing with a great pool option close by The staff were excellent -everyone of them -a shout out to Martine, Genrie, Valentin and others that went above and beyond The cleaning service was excellent. Comfortable mattresses and pillows We will be back next year!!
Stayed 7 nights in Feb 2025

8/10 Good

DARKO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secluded, safe, taxi on site in 10 min, beautiful cove, decent restaurant.
Stayed 3 nights in Feb 2025

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place was amazing. We walked into our room and the first thing we noticed was the amazing view. Nothing beats being steps from the ocean. The area is very quiet and the restaurant was good but expensive. If you are staying for more than a few days you definitely need a car. We spent 4 nights there without a car and while taxis are available, they are expensive. Four nights was perfect for us. I want to send a huge thank you to Andrea from the check in office who went over and above to assist me when I lost my phone. There is no nightlife or activities here so if you are looking for a party place, this isn’t it. What you get is a nice, quiet and relaxing hotel with an amazing view and incredible staff. I have no hesitation in recommending this place.
Stayed 4 nights in Feb 2025

6/10 Okay

Ryan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 6 nights in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Lynne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paamul hotel was just right. I travelled with 2 friends and we shared a beach front room with 2 double beds. Steps down to the sand. It’s a super chilled area, really friendly. The beach club restaurant does great food and cocktails. The room has a parking spot right outside, security to the area is 24/7. Not super upscale and I marked it down slightly as the safe didn’t work and we kept having to ask for extra cups and towels. If you want 5star luxury, go to one of the big brands. If you love chilling with a margarita and your toes in the sand, stay here Coffee and machine were provided. Coffee and water stocked up every day.
Stayed 3 nights in Jan 2025

10/10 Excellent

Krzysztof, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love returning to Paamul Hotel. It is such a beautiful place: serene, with beautiful views and impeccable service. The rooms are super clean with all the necessary amenities and a very comfortable bed. Breakfasts are fantastic. We cannot wait to visit again. One thing would make it even more heavenly: a hammock or a lounge bed on the patio so two people can enjoy the view and the magic of stunning surroundings.
Stayed 6 nights in Dec 2024

10/10 Excellent

Josh

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Paamul is a tranquil beachfront gem on the Caribbean coast of Mexico. We loved its cozy accommodations and the stunning views. The friendly staff and delicious local cuisine at the on-site restaurant enhance the experience. With nearby snorkeling spots and Mayan ruins to explore, it’s perfect for relaxation and adventure alike. We will have cherished memories and a desire to return to this peaceful paradise.
Stayed 10 nights in Jan 2025