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Capitalino Hotel y Plaza

3.0 star property

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Luxury Suite | Living area
Senior Suite
43-inch Smart TV with digital channels, TV, heated floors
Senior Suite
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
106 Calle Ignacio Allende Centro, Pachuca, HGO, 42000
  • Place, Monumental Clock of Pachuca
    ‪2 min walk‬
  • Place, Independence Square
    ‪3 min walk‬
  • Place, Center of Art and Philosophy
    ‪10 min walk‬

Room options

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Senior Suite

Senior Suite

Senior Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Capitalino Hotel y Plaza

Along with a restaurant, this smoke-free hotel has conference space and free breakfast. Free WiFi in public areas and free self parking are also provided. Other amenities include a banquet hall.
Capitalino Hotel y Plaza offers 14 accommodations with air conditioning. 43-inch Smart televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is offered daily and hair dryers can be requested.
During your stay at Capitalino Hotel y Plaza, you're just a quick walk from Monumental Clock of Pachuca. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include 2 meeting rooms, conference space, and coworking space
  • Steps from Monumental Clock of Pachuca and 3 minutes by foot from Independence Square
There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces. Business amenities include 2 meeting rooms and coworking spaces. Event space at this hotel measures 775 square feet (72 square meters) and includes conference space. Self parking is free.

This 3-star Pachuca hotel is smoke free.

Guests are served free full breakfast daily from 9:00 AM to 11:00 AM.
Capitalino Hotel y Plaza has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 200 metres
  • Free secured, covered self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 9:00 AM to 11:00 AM
  • A restaurant

Things to do

  • Shopping centre

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 775 square feet of conference space
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Ceiling hoist
  • Grab bar in bathtub (60 centimetre high)
  • No lift
  • Raised toilet seat

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Chef service

More

  • Air conditioning
  • Heated floor
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 1 to May 31:
  • Meeting facilities

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 50 per accommodation

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Capitalino Hotel y Plaza Hotel
Capitalino Hotel y Plaza Pachuca
Capitalino Hotel y Plaza Hotel Pachuca

Capitalino Hotel y Plaza Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 11 out of 16 reviews
Rating 8 - Good. 2 out of 16 reviews
Rating 6 - Okay. 2 out of 16 reviews
Rating 4 - Poor. 0 out of 16 reviews
Rating 2 - Terrible. 1 out of 16 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jose A, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, we loved everything about it. The shower drain was a bit slow, but other than that, the rooms were great.
Stayed 3 nights in Sep 2024

6/10 Okay

Efren

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No A/C so difficult to sleep
Stayed 1 night in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Great
Stayed 1 night in Mar 2024

10/10 Excellent

Cristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked very much the kind reception of all the staff. We had a great time in the Sunday bazar. Breakfast was delicious. We were given a balcony suite and it had an amazing view. Thanks againg for drying our wet swimsuits, shorts & towels at our arrival. and towels
Stayed 1 night in Nov 2023

10/10 Excellent

Baldomero

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great only thing is the clock is loud. It is the middle of the city so great location but again if your light sleeper might not be for you. As for me i noise doesn’t effect me and it’s is a live area many things to do.
Stayed 2 nights in Sep 2023

10/10 Excellent

OSCAR ALEJANDRO

Stayed 1 night in Aug 2023

2/10 Terrible

Mauro

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo servicio

Muy mal. Pésimo servicio en el hotel. Se negaron a respetar mi reservación. Exijo que el rembolso total de mi reservacion
Stayed 1 night in Apr 2025

8/10 Good

Ricardo

Stayed 1 night in Sep 2024

6/10 Okay

valentina

Liked: Cleanliness, staff & service, property conditions & facilities
Lindo pero la tv nunca funciono
Stayed 1 night in Jul 2024

10/10 Excellent

Virginia

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Braidy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien, muchas gracias.
Stayed 1 night in Oct 2023

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo muy bien
Stayed 3 nights in Aug 2023

10/10 Excellent

OSCAR ALEJANDRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Me gustó mucho el hotel Recién remodelado, muy cómodo y amplio. Con una vista excelente. El reloj monumental suena cada hora aún en la noche, y sí se oye desde las habitaciones que dan al frente. Pero yo sí pude descansar sin problema, y sí me volvería a quedar con esa vista que tiene. El servicio es muy muy amable. El desayuno es almuerzo completo, muy llenador y rico.
Stayed 1 night in Aug 2023

10/10 Excellent

OSCAR ALEJANDRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!

Hermoso hotel! Me sorprendió lo bonito y bien diseñado que es. El internet wifi muy bueno, la cama muy cómoda (firme como debe ser para decansar) La vista del balcón buenísima. Está frente al reloj, el reloj suena cada 15min al principio era molesto, luego ya no... No tuve problemas para dormir. El desayuno incluído es almuerzo completo, muy rico. El estacionamiento está a 1 calle, pero es seguro y bajo techo. La gente de Pachuca en general fue muy muy amable
Stayed 2 nights in Jul 2023

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
La mejor opción para quedarte en el centro de Pachuca
Stayed 1 night in Jun 2023