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Hotel J&E by Serranillo

3.0 star property

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Photo gallery for Hotel J&E by Serranillo

Mexican cuisine
In-room safe, desk, blackout curtains, iron/ironing board
Front of property – evening/night
Interior
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services

Explore the area

View in a map
Av. Juarez 7-B, Mineral del Monte, HGO, 42130
  • Place, Museo de Medicina Laboral
    ‪7 min walk‬
  • Place, Museo Casa Grande
    ‪7 min walk‬
  • Place, Museo de Sitio Mina la Dificultad
    ‪15 min walk‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel J&E by Serranillo

This smoke-free hotel features a full-service spa, a restaurant, and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Additionally, coffee/tea in a common area, spa services, and 24-hour room service are onsite.
Hotel J&E by Serranillo offers 20 accommodations with safes and coffee/tea makers. 32-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Mineral del Monte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The onsite spa has couples treatment room(s). Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.
During your stay at Hotel J&E by Serranillo, you're just a quick walk from Museo Casa Grande. Features include free WiFi in public areas and free valet parking, plus a full-service spa.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy a bite to eat at Restaurante El Seranillo, a family restaurant that serves Mexican cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Treat yourself to facials, aromatherapy, or body scrubs at the spa
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Within a 10-minute walk of Museo Casa Grande and Museo de Medicina Laboral
Hotel J&E by Serranillo offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 269 square feet (25 square meters) and includes conference space. Spa services, a terrace, and a vending machine are also featured at the business-friendly Hotel J&E by Serranillo. Self parking and valet parking are free.

This 3-star Mineral del Monte hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:30 AM to noon.
Restaurante El Seranillo - This family restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to noon for a fee: MXN 50 to 200 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Restaurante El Seranillo

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 269 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (90 centimetre wide door)
  • Magnifying mirror
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel J&E by Serranillo

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 50.00 to 200.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel J E by Serranillo
J&E Serranillo Mineral del Monte
J&E Serranillo Mineral l Mont
Hotel J&E by Serranillo Hotel
Hotel J&E by Serranillo Mineral del Monte
Hotel J&E by Serranillo Hotel Mineral del Monte

Hotel J&E by Serranillo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 92 out of 127 reviews
Rating 8 - Good. 28 out of 127 reviews
Rating 6 - Okay. 5 out of 127 reviews
Rating 4 - Poor. 1 out of 127 reviews
Rating 2 - Terrible. 1 out of 127 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Mariana

Stayed 1 night in Nov 2025

10/10 Excellent

edward

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking is a pain? Make sure to saj for a heater Great place quiet friendly staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Edward

Stayed 1 night in Mar 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Alice

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. It was comfortable and clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Oscar

Stayed 1 night in Apr 2024

8/10 Good

victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy recomendable el hotel, cercas de todo
Stayed 6 nights in Oct 2023

6/10 Okay

Raúl

Stayed 1 night in Dec 2021

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Mirenal del Monte!

This hotel has an amazing service, clean, and location is great, the restaurant is so delicious (best pastes), the people is the greatest asset, so kind, and willing to help at any time, absolutely the best option to return!
Stayed 2 nights in Mar 2021

10/10 Excellent

Edgar, México

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Se siente un lugar calido desde la recepción, contaba con servicios basicos y de calidad, la limpieza era buena
Stayed 1 night in Jun 2020

10/10 Excellent

Annabelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
El hotel muy bonito y el personal muy amable.
Stayed 1 night in Dec 2025

6/10 Okay

Ricardo

Travelled with partner
Disliked: Cleanliness, amenities
No cuenta con estacionamiento propio, y queda retirado con el que tiene convenio, la habitación le falta mantenimiento y haceo
Stayed 1 night in Nov 2025

10/10 Excellent

Guadalupe

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
Cerca de los restaurantes
Stayed 1 night in Nov 2025

10/10 Excellent

Eduardo Ponce

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Trato amable y profesional
Stayed 1 night in Dec 2025

8/10 Good

Jesús

Stayed 6 nights in Nov 2025

8/10 Good

Carlos Lazaro

Liked: Cleanliness, amenities
Habitación muy limpia. No es muy nuevo, sin embargo los muebles muy cuidados. A pesar del frío, me proporcionaron un calentador y una cobija adicional. Gracias. Solo algo extraña la señorita de recepción . El Restaurante magnífico! .
Stayed 1 night in Nov 2025

10/10 Excellent

Marbella

Travelled with family
Liked: Cleanliness, staff & service, amenities
Un hotel muy bonito, limpio y el personal que atiende muy amable. Excelente ubicación a unos pasos del centro.
Stayed 1 night in Nov 2025

8/10 Good

Mary Carmen

La habitación estaba muy fría
Stayed 1 night in Nov 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities
la habitación muy limpia, el personal muy amable y atento en todo momento
Stayed 1 night in Nov 2025

10/10 Excellent

Cynthia

Travelled with partner
Liked: Amenities
Un hotel muy agusto excelente servicio y atención. Agua caliente y todo limpiecito.
Stayed 1 night in Oct 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Magnífico servicio
Stayed 1 night in Oct 2025

10/10 Excellent

Juan Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
*
Stayed 1 night in Oct 2025

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendable y bonito
Stayed 1 night in Oct 2025

10/10 Excellent

Francisco

Stayed 2 nights in Sep 2025