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Hotel plaza el dorado

3.0 star property

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Front of property
Reception
Restaurant
City Room
Standard Double Room

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
721 Calle Vicente Guerrero Centro, Pachuca, HGO, 42000
  • Place, Center of Art and Philosophy
    ‪3 min walk‬
  • Place, Independence Square
    ‪7 min walk‬
  • Place, Monumental Clock of Pachuca
    ‪7 min walk‬

Room options

View all photos for City Room

City Room

City Room

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel plaza el dorado

Hotel in Pachuca with free breakfast and a 24-hour front desk
This hotel features a restaurant, a 24-hour front desk, and free breakfast. Free WiFi in public areas and free self parking are also provided. Change of towels is available on request.
Hotel plaza el dorado offers 20 accommodations, which are accessible via exterior corridors and feature blackout drapes/curtains. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
During your stay at Hotel plaza el dorado, you're just a quick walk from Hidalgo Theater. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Steps from Hidalgo Theater and 4 minutes by foot from Center of Art and Philosophy
There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. Self parking is free.
Guests are served free cooked-to-order breakfast daily from 8:00 AM to noon.
Hotel plaza el dorado has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to noon
  • A restaurant

Things to do

  • Shopping centre

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Private bathroom

More

  • Access via exterior corridors
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel plaza el dorado Hotel
Hotel plaza el dorado Pachuca
Hotel plaza el dorado Hotel Pachuca

Hotel plaza el dorado Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 35 out of 90 reviews
Rating 8 - Good. 27 out of 90 reviews
Rating 6 - Okay. 12 out of 90 reviews
Rating 4 - Poor. 8 out of 90 reviews
Rating 2 - Terrible. 8 out of 90 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people
Stayed 2 nights in Aug 2024

8/10 Good

Kazuhiko

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is good!
Stayed 2 nights in Mar 2024

10/10 Excellent

Bere

Liked: Staff & service, property conditions & facilities
Estuvo bien
Stayed 2 nights in Aug 2025

10/10 Excellent

Alexandro

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A pesar de la limpieza hay manchas de humedad en las paredes del baño, las sábanas y fundas de la ropa de cama están viejas, percudidas y manchadas. Buen servicio pero pueden mejorar en esos aspectos
Stayed 2 nights in Sep 2025

8/10 Good

Xochitl

Travelled with partner
Liked: Cleanliness, staff & service, amenities
La atención del personal
Stayed 1 night in Sep 2025

6/10 Okay

Marco Antonio

Business traveller
Liked: Staff & service
Me parece un lugar céntrico, varias tiendas comerciales al su alrededor. El estacionamiento es amplio. Lo que no me gustó la limpieza fue a medias, los souvenirs no te dan más. Ejemplo la primera noche te dejan una botella de agua, jabones y un bote pequeño de shampoo. La botella la dejé casi vacía y al regresar a la habitación seguía mi misma botella, solicite otra y tenía costo extra Las toallas de baño tienes que pedirlas en recepción porque no hay dentro de las habitaciones. No había agua caliente en la regadera y al comentarlo con el personal solo responden así es aquí. Lo rescatable es que el desayuno es bueno, no hay muchas opciones pero tiene buen sabor y es limpio el restaurante.
Stayed 2 nights in Sep 2025

4/10 Poor

Armando

Stayed 1 night in Aug 2025

2/10 Terrible

octavio

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Está viejo y feo y las fotos que ponen ni siquiera y contrate el servicio con desayuno y estando ahí me dijeron que no lo incluía
Stayed 1 night in Aug 2025

10/10 Excellent

Brenda

Stayed 1 night in Aug 2025

10/10 Excellent

Luis Fernando

Stayed 2 nights in Aug 2025

10/10 Excellent

Alejandro

Stayed 1 night in Aug 2025

2/10 Terrible

Abril Cristina

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Las tres habitaciones estaban muy sucias los baños asquerosos, los cuartos en muy malas condiciones. Un cuarto no tenía pasador de seguridad.
Stayed 2 nights in Aug 2025

8/10 Good

Mónica

Liked: Cleanliness, staff & service
Excelente personal, muy amable
Stayed 1 night in Jul 2025

8/10 Good

Mónica

Liked: Cleanliness, staff & service, amenities
El personal muy amable..
Stayed 1 night in Jul 2025

6/10 Okay

Jorge

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Lo rescatable…ubicación y amabilidad del personal

Lo rescatable es la ubicación céntrica en Pachuca y la amabilidad del personal, pero es un hotel muy poco confortable y muy ruidoso para descansar, tiene que mejorar mucho y renovar el hotel para mayor comodidad de los huéspedes
Stayed 1 night in Jul 2025

8/10 Good

Uriel, México

Stayed 1 night in Jun 2025

10/10 Excellent

VICTOR

Stayed 1 night in Jul 2025

10/10 Excellent

Juan Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Juan de Acapulco.

Todo bien, limpio, la recepcionista con un trato excelente, te ofrecen un desayuno sencillo pero se agradece, no me gusto mucho que tengas que pedir las toallas a la recepcion pero por lo demas todo excelente.
Stayed 1 night in Jul 2025

4/10 Poor

Alexandro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Horario del desayuno muy tarde
Stayed 1 night in Jul 2025

10/10 Excellent

ALBERTO, MATAMOROS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Jul 2025

4/10 Poor

Hector

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Desastre

Realizamos el check in a las 16:00 HRS y la habitación estaba sin asear, no había jabón ni shampoo... La regadera no tiene accesorios para el shampoo ni el jabón 😐 todo en el.piso, la taza de baño bailaba y para vaciar el tanque en mal estado.... Si la oferta incluye que te asignen la peor habitación deberían de ponerlo en la aplicación de Hoteles.com
Stayed 2 nights in Apr 2025

10/10 Excellent

Maria del cielo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Feb 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El lugar es seguro, está bien ubicado y cuenta con los servicios básicos, internet y estacionamiento. Muy amables.
Stayed 1 night in Mar 2025

8/10 Good

Uriel

Stayed 1 night in Mar 2025

6/10 Okay

Montserrat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien, habitaciones limpias
Stayed 1 night in Mar 2025