See all properties

The Palace Hotel & Spa

3.0 star property
VIP Access

Choose dates to view prices

Photo gallery for The Palace Hotel & Spa

Terrace/patio
Lunch and dinner served, British cuisine
Indoor pool
Exterior detail
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View in a map
Esplanade Road, Paignton, England, TQ4 6BJ
  • Place, Paignton Beach
    ‪3 min walk‬
  • Place, Preston Beach
    ‪6 min walk‬
  • Place, Dartmouth Steam Railway
    ‪6 min walk‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪41 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Classic Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Classic Single Room

9.2 out of 10
Wonderful
(5 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

10.0 out of 10
Exceptional
(1 review)
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double or Twin Room

9.0 out of 10
Wonderful
(6 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Classic Twin Room

  • 13 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Triple Room (Standard)

Classic Triple Room (Standard)

Classic Triple Room (Standard)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Club Double Room, Sea View

Club Double Room, Sea View | View from room

Club Double Room, Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Club Double or Twin Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Triple Room, Garden View (Club)

Superior Triple Room, Garden View (Club) | View from room

Superior Triple Room, Garden View (Club)

  • Garden view
  • 31 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Room (Executive)

Deluxe Room (Executive)

Deluxe Room (Executive)

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Club Double Room, Garden View

Desk, iron/ironing board, free WiFi, bed sheets

Club Double Room, Garden View

  • Garden view
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Privilege, Superior Room, 1 Double Bed
Mercure Paignton Hotel
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 476 reviews
The price is €74
includes taxes & fees
25 Mar - 26 Mar
Mercure Paignton Hotel

About this property

The Palace Hotel & Spa

Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a steam room.
The Palace Hotel & Spa offers 55 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Paignton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Our customers tell us they can't get enough of the helpful staff at The Palace Hotel & Spa. During your stay, you're just a quick walk from Paignton Beach. Enjoy features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Treat yourself to massages at the spa
  • Amenities include a front-desk safe, meeting rooms, and laundry facilities
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 3-minute walk from Paignton Beach and 4 minutes by foot from Paignton Pier
The Palace Hotel & Spa offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A fitness center, spa services, and a terrace are also featured at the business-friendly The Palace Hotel & Spa. Self parking is free.

This 3-star Paignton hotel is smoke free.

Onsite venue - This restaurant specializes in British cuisine and serves lunch and dinner. Reservations are required.
Onsite venue #2 - bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Spa fee: GBP 5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Palace Hotel Paignton
Palace Paignton
The Palace Hotel & Spa Hotel
The Palace Hotel & Spa Paignton
The Palace Hotel & Spa Hotel Paignton

The Palace Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 124 out of 238 reviews
Rating 8 - Good. 71 out of 238 reviews
Rating 6 - Okay. 34 out of 238 reviews
Rating 4 - Poor. 5 out of 238 reviews
Rating 2 - Terrible. 4 out of 238 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Roxane

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel and staff
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was easy.staff polite.shops within walking distance away.the beach and sea only across a busy road.
Stayed 1 night in Dec 2025

10/10 Excellent

leslie

Stayed 3 nights in Dec 2025

6/10 Okay

Tony

Liked: Cleanliness, staff & service, amenities
The room was to hot plus we had water running through the pipes all night which kept us awake most of the night
Stayed 2 nights in Nov 2025

10/10 Excellent

Vikas

Stayed 2 nights in Nov 2025

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
All aspect were excellent, including parking and breakfasts. Only thing I did not use was the evening meal- no REAL fish dishes for Devon anyway. Near the sea give us FISH and a good choice of daily fresh caught!!!!
Stayed 3 nights in Nov 2025

10/10 Excellent

Willem

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very attentive and helpful.
Stayed 1 night in Nov 2025

8/10 Good

Colin

Travelled with family
As it was the first time we visited this hotel we were impressed with its overall ambiance. The staff were friendly, the room was clean and tidy and overall we enjoyed our stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

A

Travelled with family
Liked: Cleanliness, staff & service, amenities
Welcoming staff, fabulous pool facilities and the real bonus was first rate entertainment. Magician and cabaret on a Sunday night was a perfect way to round of a weekend stay.
Stayed 1 night in Nov 2025

10/10 Excellent

anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

2/10 Terrible

Simon

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Clive

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally good and very suitable for us ie good serice/good menus/ meals , pleasent spacious rooms and hotel has a lift !
Stayed 4 nights in Sep 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and lovely indoor pool

Lovely hotel in a great position, clean rooms, it was extremely hot though and no air con or fan provided. Nice big smart tv in the room also tea & coffee facilities. We had a sea view overlooking the pier. Breakfast was average, they need to have warm plates though as the beans were stone cold when I got to the table but I think they were cold when I put them on my plate! Plenty of choice for breakfast that was self service. We used the swimming pool as well, had an hour slot that was pre booked, had to pay an extra £5 for this as we were only bed and breakfast. Overall pleased with our stay here.
Stayed 2 nights in Aug 2025

4/10 Poor

Roberto

Stayed 1 night in Aug 2025

8/10 Good

Mark

Stayed 4 nights in Jul 2025

6/10 Okay

Tony

Stayed 1 night in Jul 2025

6/10 Okay

Karon

Travelled with group
Liked: Property conditions & facilities

Average

Breakfast was not as good as normal it is now a help yourself buffet and the standards have decreased, not enough thought into it.
Stayed 2 nights in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was dated but spotlessly clean. Really helpful and friendly staf(especially Andrew).
Stayed 2 nights in Jul 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Super welcoming and a hearty breakfast

Great location, free parking, very friendly staff and an amazing breakfast included in my rate. My room was bijou but it did the job. I was also very impressed that the manager personally responded to me when I left some feedback.
Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities

Not the best.

The Hotel service didn't start off very well. Despite having paid up front through Hotels.com - the receptionist was determined that I still needed to pay. This was despite me having the credit card statement showing the payment - and the Hotels.com receipt. Turned out.. they needed to charge the service provider. If you are considering to use the Hotel restaurant- don't bother. The chances are they will be fully booked with their Coach visitors. And there's only options between 6-8.30 pm. The rooms are ok at best. No form of air con - so open windows. Which with the amount of Seagull activity (or Wednesdays Bike Night)- better have some very good ear plugs. The bathroom was tired. Oh and forget about advertised Platinum perks. Feedback really is a gift.
Stayed 3 nights in Jun 2025

6/10 Okay

Susan

Stayed 1 night in May 2025

10/10 Excellent

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, friendly ,polite an accomodating.
Stayed 3 nights in May 2025

10/10 Excellent

John Alan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff were brilliant and menu fine and very reasonably priced. Spa was a bonus, especially the pool but will soon need refurbishing. Real ale, Otter, nice surprise. Down side was the EV charging, which was essential for us. When I phoned Project no one was in the office.This is not acceptable. They rang me back 24 hours later!
Stayed 6 nights in May 2025