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The Palace Hotel & Spa

3.0 star property
VIP Access

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Photo gallery for The Palace Hotel & Spa

Property entrance
Spa
Terrace/patio
Reception
Lunch and dinner served, British cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Pool
  • Bar
  • 24/7 front desk

Explore the area

View in a map
Esplanade Road, Paignton, England, TQ4 6BJ
  • Paignton Beach
    ‪3 min walk‬
  • Goodrington Sands Beach
    ‪19 min walk‬
  • Paignton Zoo
    ‪3 min drive‬
  • Exeter (EXT-Exeter Intl.)
    ‪37 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Club Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Club Double or Twin Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Triple Room, Garden View (Club)

Superior Triple Room, Garden View (Club) | View from room

Superior Triple Room, Garden View (Club)

  • 31 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Room (Executive)

Deluxe Room (Executive)

Deluxe Room (Executive)

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double or Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Classic Twin Room

  • 13 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Double Room, Sea View

Club Double Room, Sea View | View from room

Club Double Room, Sea View

  • 19 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Triple Room (Standard)

Classic Triple Room (Standard)

Classic Triple Room (Standard)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Classic Single Room

9.0 out of 10
Wonderful
(4 reviews)
  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

10.0 out of 10
Exceptional
(1 review)
  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Club Double Room, Garden View

Desk, iron/ironing board, free WiFi, bed sheets

Club Double Room, Garden View

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Terrace/patio

Mercure Paignton Hotel

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 374 reviews
The price is €73
includes taxes & fees
5 Oct - 6 Oct
Mercure Paignton Hotel

About this property

The Palace Hotel & Spa

Beach location and indoor pool
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a steam room.
The Palace Hotel & Spa offers 55 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Paignton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Our customers tell us they can't get enough of the helpful staff at The Palace Hotel & Spa. During your stay, you're just a quick walk from Paignton Beach. Enjoy features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Treat yourself to massages at the spa
  • Amenities include a front-desk safe, meeting rooms, and laundry facilities
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 3-minute walk from Paignton Beach and 4 minutes by foot from Paignton Pier
The Palace Hotel & Spa offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A fitness center, spa services, and a terrace are also featured at the eco-certified The Palace Hotel & Spa. Self parking is free.

This 3-star Paignton hotel is smoke free.

Onsite venue - This restaurant specializes in British cuisine and serves lunch and dinner. Reservations are required.
Onsite venue #2 - bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spa fee: GBP 5 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Spa fee: GBP 5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Palace Hotel Paignton
Palace Paignton
The Palace Hotel & Spa Hotel
The Palace Hotel & Spa Paignton
The Palace Hotel & Spa Hotel Paignton

The Palace Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 114 out of 220 reviews
Rating 8 - Good. 66 out of 220 reviews
Rating 6 - Okay. 32 out of 220 reviews
Rating 4 - Poor. 4 out of 220 reviews
Rating 2 - Terrible. 4 out of 220 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities

Not the best.

The Hotel service didn't start off very well. Despite having paid up front through Hotels.com - the receptionist was determined that I still needed to pay. This was despite me having the credit card statement showing the payment - and the Hotels.com receipt. Turned out.. they needed to charge the service provider. If you are considering to use the Hotel restaurant- don't bother. The chances are they will be fully booked with their Coach visitors. And there's only options between 6-8.30 pm. The rooms are ok at best. No form of air con - so open windows. Which with the amount of Seagull activity (or Wednesdays Bike Night)- better have some very good ear plugs. The bathroom was tired. Oh and forget about advertised Platinum perks. Feedback really is a gift.
Stayed 3 nights in Jun 2025

6/10 Okay

Susan

Stayed 1 night in May 2025

10/10 Excellent

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, friendly ,polite an accomodating.
Stayed 3 nights in May 2025

10/10 Excellent

John Alan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff were brilliant and menu fine and very reasonably priced. Spa was a bonus, especially the pool but will soon need refurbishing. Real ale, Otter, nice surprise. Down side was the EV charging, which was essential for us. When I phoned Project no one was in the office.This is not acceptable. They rang me back 24 hours later!
Stayed 6 nights in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good check in. Helpful staff
Stayed 1 night in May 2025

8/10 Good

J

Liked: Cleanliness, staff & service, room comfort

Great value for money

So quite a big hotel in good location in Paignton. Plenty of free parking and EV charging on site. Staff all very friendly and helpful (we were initially given the wrong type of room but this was quickly rectified). Room was decent size, clean and had everything we needed. Bathroom and bedroom generally looking a bit tired and dated but given the price, we couldn’t be too picky. Had breakfast on one of the days. It was reasonable but the cooked breakfast was quite small so we felt it didn’t represent great value for money for the £12 ea it cost, particularly if you were very hungry. Overall enjoyed the stay for the price paid and would return if we were coming back to Paignton.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
excellane hotel, great entertainment, staff friendly and great service.
Stayed 3 nights in Apr 2025

6/10 Okay

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was good size , well equipped and comfortable, the shower however was a little disappointing with intermittent hot/cold water The staff were helpful and the pool and spa were fantastic, the best steam room I’ve ever been in Easy accessible to the beach and station All in all a lovely stay
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service
Staff was very friendly and helpful The room was looking tired and the bathroom The shower was not good, not enough cold water coming through the tap, so shower as far too hot
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for Paignton and the pier. Really friendly staff and excellent value for money. Had a great time here
Stayed 1 night in Jan 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Palace at Paignton

The room was cold(it was a cold night)recption said put heating on a quick boost.told use electric heater in wardrobe.that warmed room..also shower kept going from Hot to Cold.recption said would put it down to be looked at.
Stayed 1 night in Feb 2025

8/10 Good

Angeline

Liked: Cleanliness, staff & service, room comfort

Tired but charming property

Lovely hotel although very dated in places but very charming. Some areas need attention but nothing to spoil our stay. The pool and spa are at an extra cost if you’re not staying half board and there is also a charge for the lockers, not what we would have expected.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Palace Hotel Paignton

Very comfortable bed. Well appointed but TV wasn’t working or the standard lamp. Otherwise a very good stay although accommodation was a bit in need of updating.
Stayed 1 night in Jan 2025

8/10 Good

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classy, traditional and great staff

It's a traditional, classy hotel. Service can be a little stretched at reception but the quality of the staff generally is a cut above the average for this grade of hotel. The restaurant is a reslly good experience. Although the menu is slightly limited the quality of the ingredients and the presentation is superb. The breakfast is full of choices and variety (with the exception of kippers as I recall - and possibly porridge...). The presentation is excellent again although cooking your own toast doesn't fit with the otherwise classy experience. There's plenty of free parking for guests, it's close to the shops, it's opposite the pier and it's a charming and elegant place to take a break. Paignton is lovely too.
Stayed 2 nights in Jan 2025

8/10 Good

Andzej

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean / goos size rooms, free parking, value for money. Breakfast could have been better but we have enjoyed our overall stay.
Stayed 1 night in Jan 2025

6/10 Okay

Andy

Liked: Cleanliness, property conditions & facilities, room comfort

not enough breakfast

Stayed 2 nights in Jan 2025

10/10 Excellent

Chris

Stayed 5 nights in Oct 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Very comfortable room plenty of space bu trouble with heating
Stayed 1 night in Dec 2024

8/10 Good

Mike

Business traveller
Liked: Cleanliness, staff & service, room comfort
This was my first stay at this hotel, the hotel in general was fine, obviously it’s an old building and this shows in places, the staff were generally polite and helpful and the gym was great.
Stayed 2 nights in Nov 2024

10/10 Excellent

colin

Stayed 2 nights in Nov 2024