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Paihia Pacific Resort Hotel

3.5 star property

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Relax by the serene pool surrounded by lush greenery and tropical plants.
Stylish building with interconnected units and lush surroundings.
Relax in our spacious lobby with a comfortable seating area and stunning views of the surrounding area.
Relax in a spacious room with a large bed, sofa, and desk, offering a view of the outdoor patio with a table and chairs.
Relax in a cozy space with a seating area, flat-screen TV, and dining table.

Popular amenities

  • Gym
  • Air conditioning
  • Housekeeping
  • Laundry

Explore the area

Map
27 Kings Road, Paihia, 200
  • Paihia Beach
    ‪3 min walk‬
  • Paihia Wharf
    ‪11 min walk‬
  • Waitangi Treaty Grounds
    ‪5 min drive‬
  • Kerikeri (KKE-Bay of Islands)
    ‪24 min drive‬

Room options

View all photos for Premier Room

Premier Room

Premier Room

8.6 out of 10
Excellent
(14 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room

Superior Room

Superior Room

7.0 out of 10
Good
(6 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room

Standard Room

Standard Room

8.2 out of 10
Very good
(11 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Paihia Pacific Resort Hotel

Eco-certified hotel with a fitness center and an outdoor pool
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
Paihia Pacific Resort Hotel offers 35 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with satellite channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Paihia Pacific Resort Hotel. During your stay, you're just a quick walk from Bay of Islands. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and conference space
  • Onsite recreation includes a gym
  • Just a 4-minute walk from Bay of Islands and 3 minutes by foot from Paihia Beach
Paihia Pacific Resort Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site. There's an onsite business center.

WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Paihia Pacific Resort Hotel. Free self parking is available.

This 3.5-star Paihia hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 10 AM.
Paihia Pacific Resort Hotel has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hindi, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 10 AM for a fee: NZD 15 for adults and NZD 12 for children
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 7 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 15 for adults and NZD 12 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
The front desk at this property is open daily from 7:00 AM - 7 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Paihia Pacific
Paihia Pacific Resort Hotel
Paihia Pacific Hotel Paihia
Paihia Pacific Resort Hotel Bay Of Islands
Pacific Resort Hotel
Paihia Pacific Hotel Paihia
Paihia Pacific Resort Hotel Hotel
Paihia Pacific Resort Hotel Paihia
Paihia Pacific Resort Hotel Hotel Paihia

Paihia Pacific Resort Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 192 out of 552 reviews
Rating 8 - Good. 237 out of 552 reviews
Rating 6 - Okay. 88 out of 552 reviews
Rating 4 - Poor. 29 out of 552 reviews
Rating 2 - Terrible. 6 out of 552 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spotlessly clean inside with comfortable bed and powerful shower. Easy walk to town. Lots of parking. Our room was in an adjacent building the outside of which was pretty rundown. Inside fine though.
Stayed 1 night in Apr 2025

6/10 Okay

Louise

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
While the rooms were spacious, the bathroom ceiling was mouldy, spa pool not functioning, no information provided about the property or the surrounding area at time of check-in. Overall the property felt unloved and in need of some significant maintenance.
Stayed 6 nights in Apr 2025

10/10 Excellent

Pablo Salas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was nice. Facilities very tidy and comfortable. Pool was a dream for us and the kid. Unfortunately there was no good communication about where to park at the beginning. As it is not marked properly, there was none available at night when coming back, so had to park off the street. When calling in the morning to reception nobody answered.
Stayed 1 night in Apr 2025

8/10 Good

Arturo

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Anja

A rather unpleasant smell omitting from the bathroom area
Stayed 2 nights in Apr 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness
Good positioning for the Bay. Easy walking for activities in the area.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is an older hotel but if you’re planning to stay out most of the day it is perfect! It was clean and the staff was SUPER friendly—honestly my favorite part of our stay there. Everything is within walking distance of the hotel but I felt it was far enough away to get some peace and quiet.
Stayed 1 night in Apr 2025

2/10 Terrible

Mohammed

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We really had a bad experience. In reality it’s not what you see on Expedia. The spa wasn’t working, the swimming is full of leaves and dirt in the water. The bathroom outlet seems blocked and water was filling up. Am not going to suggest this to anyone and am never going back there. Very bad. Not happy at all.
Stayed 1 night in Apr 2025

8/10 Good

Dean, Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities
Good accommodation, nice and quiet and rooms very spacious
Stayed 2 nights in Apr 2025

6/10 Okay

david

Travelled with partner
Disliked: Staff & service
Toloet seat broken on arrival. Tool 2 request to get it memded Reception was closed alot Car park was noisy Was bitten alot in bed No mirror in bedroom Room took 3 people but no where to put stuff.lights were bad. No milk for coffee. Was close to beach and shops that was good. And man at desk told us where to go in rain and printed some papers for us. . Lots of trips to do
Stayed 5 nights in Apr 2025

6/10 Okay

Amber

Liked: Cleanliness
Disliked: Staff & service, room comfort

Not the best for solo traveller.

Don't expect the room to look like the picture. My room had a massive wet patch on the floor and it was in a separate building away from the main hotel, which felt really dodgy when you are travelling by yourself. The bed was hard as nails.
Stayed 1 night in Apr 2025

10/10 Excellent

susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location “Richie” who checked us in was informative, helpful and went out of his way to help us. Thankyou
Stayed 1 night in Apr 2025

10/10 Excellent

Deanie, Cowichan Bay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk manager was so kind and friendly and helpful. The pool was small- but looked so amazing; with rocks around the side; but far too cold and rainy to go in. One minute walk to the beach and shops right around the corner: perfect location, but on a quiet street.
Stayed 2 nights in Apr 2025

6/10 Okay

Anna

Travelled with partner
Disliked: Amenities
Great location to walk to the Paihia Wharf and not far from food!
Stayed 3 nights in Apr 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good place.
Stayed 5 nights in Mar 2025

8/10 Good

ARLENE

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

6/10 Okay

Grant

Disliked: Cleanliness, staff & service, property conditions & facilities

Ok But it is getting old and needs a make-over

Stayed 1 night in Mar 2025

10/10 Excellent

Katrina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and check out. Room felt a little bit outdated but was clean and tidy but had great shower pressure. I did like how the room window could open right up to get fresh air and was super close to shops and main attractions. T
Stayed 1 night in Mar 2025

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was amazing, the staff were so friendly helped us with our questions about the area. Perfect hotel to walk everywhere. Nice and quiet the bed was really comfy.
Stayed 3 nights in Mar 2025

4/10 Poor

Mary, Overland Park

Shabby. Bird poop everywhere in car park.
Stayed 1 night in Mar 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities
first class
Stayed 3 nights in Mar 2025

10/10 Excellent

Kevan

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely hotel with an excellent pool highly recommended
Stayed 3 nights in Mar 2025

8/10 Good

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely situated, easily walkable into town. Small pool area, only 4 sun loungers, all occupied when we visited.
Stayed 1 night in Feb 2025

10/10 Excellent

Alan

Stayed 1 night in Feb 2025