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Grand Hotel Palau

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Beach nearby
Family Suite, 2 Double Beds, Sea View
Terrace/patio
Property grounds
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Bar
  • Room service

Explore the area

View in a map
Via Capo D Orso 100, Palau, SS, 07020
  • Place, Palau Tourism Office
    ‪6 min walk‬
  • Place, Palau Harbor
    ‪8 min walk‬
  • Place, Palau vecchio
    ‪11 min walk‬
  • Airport, Olbia (OLB-Costa Smeralda)
    ‪69 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

  • Sea view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, Balcony, Sea View

Double Room, Balcony, Sea View

Double Room, Balcony, Sea View

8.0 out of 10
Very good
(7 reviews)
  • Sea view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Family Suite, 2 Double Beds, Sea View

Family Suite, 2 Double Beds, Sea View

Family Suite, 2 Double Beds, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Grand Hotel Palau

A bar/lounge, a snack bar/deli, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, self parking, concierge services, and tour/ticket assistance are onsite.
Grand Hotel Palau offers 40 accommodations with minibars and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Palau hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

During your stay at Grand Hotel Palau, you're just a quick walk from Palau Tourism Office. Features include free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Within a 10-minute walk of Palau Tourism Office and Palau Harbor
  • Airport shuttle service available for a fee
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at Grand Hotel Palau. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Palau hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 8 AM to 10 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge)
  • Parking on site (EUR 8 per stay)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 8 AM to 10 AM for a fee: EUR 15 for adults and EUR 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between October 8 and April 22.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 8 for children
  • Self parking fee: EUR 8.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 8 AM - 10 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT090054A1000F3713
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Grand Palau
Grand Hotel Palau Inn
Grand Hotel Palau Palau
Grand Hotel Palau Inn Palau

Grand Hotel Palau Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 22 out of 61 reviews
Rating 8 - Good. 14 out of 61 reviews
Rating 6 - Okay. 9 out of 61 reviews
Rating 4 - Poor. 9 out of 61 reviews
Rating 2 - Terrible. 7 out of 61 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kathleen Jacque

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and good location
Stayed 1 night in Oct 2025
Verified

8/10 Good

Jordan

Liked: Cleanliness, staff & service
Nice area. Walkable to the main area of town or beach.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and hotel, walkable to the marina
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great place amazing views!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Eve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was extremely friendly and helpful. A very clean environment and beautiful location and views.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Yazmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, smaller room but worked for our family. Staff was extremely welcoming and accommodating.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Loura Lyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable, great base, friendly staff!
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Jeffrey

Liked: Cleanliness
Parking was ok as we got there early
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I really liked the balcony looking out at Palau! It was also conveniently located to food, pharmacies and tour meeting points to explore the beautiful islands of the Maddalena Archipelago!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
The view of the La Maddelena islands was lovely. Definitely ask for a room with a view. The parking was in a dirt lot near one of the entrances. It cost extra and was worth it since I didn’t see any available parking on the narrow streets.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed 3 notes in Palau. It was an excellent location. We enjoyed a view of the Bay.
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Paola

Liked: Staff & service
Is a nice 3 star property in a middle class neighborhood. Had issues finding it due to wrong address on Expidia app. Bed was uncomfortable and everything else was humble. The best thing about the hotel “ B&B” is the View and the Front Desk manager who was exceptionally helpful and friendly 💖💖💖
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we had was overlooking the port with a large balcony. It was uphill so we had a good passaggiata walking to town for dinner and back. There is no elevator so be prepared to carry luggage up a winding wooden staircase. There is an upper parking lot where you can put your luggage to avoid the staircase if the fire door is open.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient

Our visit to Sardinia was very pleasant and the welcoming atmosphere of the hotel was nice Adeel was at the reception desk and the way he greeted us and shared the information was very pleasant and friendly After a long drive from Olbia airport to Palau our accommodation was quite lovely as we were able to check in fast and easy fashion The room was very clean and comfortable with amazing views overlooking the beach and the port of Palau The convenient location was a great spot for walking to the city center for shopping and dining. Also to enjoy the free beaches and to get to the ferry and enjoy the activities!!!!
Stayed 3 nights in Aug 2025
Verified

4/10 Poor

Terkel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Way too pricy

Really outdated rooms, very small, broken balcony chairs, mould in shower and therefore way too expensive
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Blake

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and rooms in disrepair. The rating definitely does not reflect the condition. Staff was extremely rude. The blankets were dirty and I was told they didn’t have any clean ones.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Liliana Yaroslavivna

Liked: Cleanliness, amenities, property conditions & facilities
-
Stayed 4 nights in Jun 2025
Verified

2/10 Terrible

Mandy

Liked: Cleanliness
Disliked: Staff & service, room comfort
We were there for 3 days and the bed and pillows were very uncomfortable . We asked for new pillows and they wanted to charge us . The staff were very unfriendly
Stayed 3 nights in Jul 2025
Verified

4/10 Poor

james

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel had the worst lumpy pillows. Imagine sleeping on mushy baseballs. We asked for another pillow only to be told that they don’t have any extras. We also asked for an extra towel also to be told that there are no extras. Additionally, they light the outside of the hotel at night , so there’s a spotlight right into the window all night. The light blocking curtain doesn’t really help. The room also had ants.
Stayed 9 nights in Sep 2025
Verified

2/10 Terrible

Stephen

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Avoid disappointment stay elsewhere

This was a disappointing stay. Reception staff were unfriendly, did not help with luggage. Worse still the main reception person was smoking a shisha pipe in the common areas and in another occasion was picking the skin off his feet in the customer area . Ash trays were left with cigarette butts. There is no lift and the stairs to the next floor are dangerous, there’s no hand rail except for the last few steps. The stair asr made of recycled timber and have a number of holes in them. The beds were hard and very uncomfortable. The hotel is up quite a steep hill and a distance from the main part of town it would be difficult without a car . I cannot understand how this is rated as 4 star I don’t know how hotels.com is aligned with this property
Stayed 3 nights in Jul 2025
Verified

2/10 Terrible

ROBERTO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is an absolute scam, and it nearly ruined our entire experience in Sardinia. From the very beginning, it was nothing but misrepresentation. We booked through Expedia, where the hotel falsely advertised its location as being on one of the main roads of Palau. In reality, it sits far up a steep hill, inconvenient and nearly impossible to reach on foot. We specifically chose this property because it claimed to be a 4-star hotel. Let me be clear: this place doesn’t even meet the standards of a basic bed and breakfast. From the moment we checked in, it was obvious the hotel was severely understaffed, neglected, and almost deserted. We paid for a room with an ocean view and were told we’d been “upgraded” to a newly renovated section. Any excitement was quickly crushed when we realized what that actually meant: dragging our suitcases up two uneven flights of stairs, going outside the main building, climbing more stairs, then hauling luggage over rocks before reaching a room that looked nothing like a 4-star accommodation. The room was bare, furnished with what looked like cheap IKEA furniture, unfinished bathrooms, patchy walls, and spider webs covering the ceiling. Unfortunately, things only got worse with breakfast. It was a complete joke. Service lasted only two hours in the morning because the same staff members responsible for cleaning rooms were also in charge of running breakfast. The food selection was extremely poor, with questionable quality.
Stayed 3 nights in Aug 2025
Verified

4/10 Poor

florence

Liked: Cleanliness
Disliked: Amenities
Chambre tres mal insonorisee. Moisissure au plafond.salle de bain avec equipements a réparer. Rouille dans la douche Pas de placard dans la sdb. Jours constant dans la chambre. Cet hotel est plus un 2 étoiles. Ne ressemble en rien a un 4 etoiles. Pas de parking ,juste 5 places devant . Pas d ascenseur, pas de restaurant ni collation ni distributeur. Point positifs propre, jolie vue sur palau.
Plafond logement
Rideau déchiré
Flexible de douche rouillé
Stayed 6 nights in Oct 2025
Verified

4/10 Poor

Chloé

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Literie pas propre, chambre qui sent l’humidité, isolation phonique inexistante. Pas du tout le mérite d’un 4 étoiles.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Jutta

Liked: Cleanliness, amenities, property conditions & facilities
Frühstücksservice kann noch verbessert werden
Stayed 7 nights in Oct 2025