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Hotel Eurostars Diana Palace

4.0 star property

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Photo gallery for Hotel Eurostars Diana Palace

Reception
Reception
Reception
Premium bedding, minibar, in-room safe, desk
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Avenida Santander, 12, Palencia, Palencia, 34003
  • Place, Plaza de Toros
    ‪6 min walk‬
  • Place, Palencia Cathedral
    ‪8 min walk‬
  • Place, Plaza Mayor
    ‪8 min walk‬
  • Airport, Valladolid (VLL)
    ‪45 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Premium bedding, minibar, in-room safe, desk

Standard Double Room

8.4 out of 10
Very good
(14 reviews)
  • City view
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

8.8 out of 10
Excellent
(5 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Hotel Eurostars Diana Palace

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Hotel Eurostars Diana Palace offers 65 accommodations with minibars and safes. Beds feature premium bedding. Televisions come with digital channels.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
During your stay at Hotel Eurostars Diana Palace, you're just a quick walk from Plaza de Toros. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a gym
  • Within a 15-minute walk of Plaza de Toros and Plaza Mayor
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and a meeting room are available.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 538 square feet (50 square meters) and includes conference space. A fitness center, multilingual staff, and concierge services are also featured at the business-friendly Hotel Eurostars Diana Palace. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Palencia hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:30 AM to 11:00 AM.
Onsite venue - This restaurant specializes in local and international cuisine and serves dinner only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 10 metres
  • Parking on site (EUR 11 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:30 AM to 11:00 AM on weekends; EUR 12 for adults and EUR 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 538 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Double-glazed windows
  • Local artist showcase
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 22-inch TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches used
  • Heating
  • LED lighting
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Friday, Saturday, and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 12 for children
  • Self parking fee: EUR 11 per night
  • Late check-out fee: EUR 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Eurostars Diana Palace
Eurostars Diana Palace Palencia
Hotel Eurostars Diana Palace
Hotel Eurostars Diana Palace Palencia
Eurostars Diana Palencia
Hotel Eurostars Diana Palace Hotel
Hotel Eurostars Diana Palace Palencia
Hotel Eurostars Diana Palace Hotel Palencia

Hotel Eurostars Diana Palace Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 127 out of 343 reviews
Rating 8 - Good. 153 out of 343 reviews
Rating 6 - Okay. 43 out of 343 reviews
Rating 4 - Poor. 13 out of 343 reviews
Rating 2 - Terrible. 7 out of 343 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Very conveniently located on a side street a block away from the train station and a five-minute walk from the main street. The service is impeccable and the room was very comfortable.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Maria Teresa

Liked: Cleanliness, staff & service, amenities
Quiet place , close to the train station, very nice staff and the room was very clean. Highly recommended
Stayed 1 night in Jan 2026
Verified

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable room with great big bed and superb shower. Good access to the lovely town centre in Palencia. Big negative was accessing the parking - it's done by driving onto a lift which we didn't like!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent!
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in Palencia visiting our family. We had a comfortable stay. The property is conveniently located to the city center and the bus & train station.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stopover in Palencia

Nice hotel, a bit dated but comfortable enough. Easy to park for free around the corner.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from tren/bus. Quality verse price is a great ratio. Room included a large outdoor balcony. Good staff.
Verified

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hotel near train station and 8 mins from cathedral. Only problem is the parking on site as access is by a lift. My Lexus 1s 250 just got in with about 2 inches either side. Breakfast was good. Would recommend .
Stayed 1 night in Mar 2023
Verified

4/10 Poor

Marian

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Good staff but it’s not 4 stars hotel is quite old and also we asking for iron they didn’t have it. Terrible!
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved every minute

It was an amazing experience to stay there. Centrally located it’s in walking distance to most sites we wanted to visit as well as very close to bus and train station. Only place we ever took a taxi to was el Cristo del Ortero. Registration personnel was super nice and sweet as said they would love to visit us in the Pueblo next year. I was scared they would charge us for using the elevator so much but of course they didn’t. Oh they only turn the air conditioning on when it gets really hot but we opened the windows and it was fine. On our last night they did turn the air on upon request but we had to ask them to turn it off after a little while. Well I would definitely recommend this hotel!
Stayed 16 nights in May 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eurostars has been my hotel favorite in a life of travel in Spain during my early retirement. I was impressed again. Perhaps in part due to a relaxing atmosphere of Palencia factored into things but there is a feeling of peace and organization in this hotel. Price to quality was outstanding and the breakfast buffet a winner. The staff is professional and friendly. It’s a little tricky if your walking from the train or bus station as you go under the tracks and then up but play it safe and go to the next intercession to cross even though you will be tempted earlier. It’s a five minute walk- why not make it six and arrive safely? Then again there is a taxi stand right there between the bus and train stations and a rental car agent there. It’s a convenient place for a traveler either way. I like the spacious balcony with a wood table and chairs that gave it a homey feeling. My room had a tub if you like them. The restaurant is closed still but you can get a thing or two in the mini bar and spirits/coffee near where you check in. I was in a single room near the elevator and never hear the elevator or much noise at all.
Stayed 1 night in Oct 2022
Verified

6/10 Okay

Toñi

Liked: Cleanliness, staff & service
Disliked: Amenities
Está cerca del centro de Palencia y de Renfe
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Francisco

Liked: Cleanliness, amenities
Habitación normal , cama buena y cómoda Bañera incómoda y totalmente fuera ya de onda , deberían cambiar a ducha
Stayed 2 nights in Jan 2026
Verified

4/10 Poor

VINCENT

Liked: Property conditions & facilities
Disliked: Amenities
A notre arrivée l enregistrement de la réservation n était pas faite, le parking est déconseillé par l hôtes d accueil car compliqué, donc obligé de trouver une place dans la rue. A minuit nous avons reçu deux coups de téléphone du standardiste...une erreur, et pour finir alors que les petits déjeuners étaient prévus et payés, a notre sortie a l'acceuil la standardiste a essayée de nous les faire payer....
Stayed 1 night in Dec 2025
Verified

8/10 Good

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Hubo problema con el aparcaminto estuvimos esperando un tiempo por.el ascensor .partcularmento no me gusto mucho la estancia en este hotel
Stayed 1 night in Nov 2025
Verified

8/10 Good

Miguel

Liked: Cleanliness, staff & service, amenities
Habitación confortable, cerca del centro
Stayed 1 night in Nov 2025
Verified

8/10 Good

Jules

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mooie kamer. Op loopafstand van centrum. Parkeerplek onder hotel.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Markku

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Aamiainen OK. Pysäköinti onneton. Ei taida olla niin pientä autoa, joka heidän paikalle mahtuu.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jose Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien situado y muy cómodo
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien situado, moderno, limpio y con buenos servicios
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities
Pas d'accès au parking de l'hôtel. Il faudrait indiquer que seules les petites voitures peuvent y accéder ( ascenseur)
Stayed 1 night in Aug 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rent og hyggelig, frokosten var bra og personalet service innstilte.
Stayed 6 nights in Jun 2025
Verified

6/10 Okay

Miguel Angel V

Liked: Cleanliness

Una pena , mejorar el parking muy urgente

Problemas con el garaje , incluso me quedé colgado en ascensor , y roce el coche , estrechez y viejo ascensor.
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Mª Antonieta

Liked: Cleanliness, staff & service, room comfort
No me parece adecuado que el desayuno fuese hasta las 9’30 h. al ser laborables los días de mi estancia. De vacaciones no me parece correcto tener que madrugar obligatoriamente para desayunar.
Stayed 2 nights in Jun 2025