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Axkan Arte Palenque

3.0 star property

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Photo gallery for Axkan Arte Palenque

A resort with thatched-roof huts, a swimming pool, and a well-maintained garden.
A thatched-roof outdoor bar area with wicker furniture and a stone wall backdrop.
A bungalow with a thatched roof, a balcony, and a stone staircase leading to the entrance.
A pool area with thatched-roof structures and a clear view of the pool.
A thatched-roof structure with a stone wall, a wooden deck, and tropical plants.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View in a map
Carretera a Palenque KM 1.5, Palenque, CHIS, 29960
  • Place, Aluxes Eco Park
    ‪10 min walk‬
  • Place, El Panchán
    ‪7 min drive‬
  • Place, Palenque Archaeological Zone
    ‪13 min drive‬
  • Airport, Palenque, Chiapas (PQM-Palenque Intl.)
    ‪16 min drive‬

Room options

View all photos for Room

In-room safe, desk, iron/ironing board (on request)

Room

  • Garden view
  • 25 sq m
  • Sleeps 2

View all photos for Room

In-room safe, desk, iron/ironing board (on request)

Room

  • 25 sq m
  • Sleeps 4

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a brick wall, a wall-mounted lamp, and a window with curtains.

Standard Room, 2 Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

A neatly made bed with a striped bedspread, white pillows, and a folded towel on the bed.

Standard Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Room

  • Sleeps 4

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The price is €77
includes taxes & fees
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About this property

Axkan Arte Palenque

This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a children's pool, and concierge services.
Axkan Arte Palenque offers 28 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. These individually decorated and furnished accommodations include desks. 30-inch LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site.
During your stay at Axkan Arte Palenque, you'll be within walking distance of Palenque National Park. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi in some public areas
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 3-minute drive from Palenque National Park and a few minutes from El Panchán
  • Local-area shuttle service available for a fee
Axkan Arte Palenque offers its guests an outdoor pool and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, tour/ticket assistance, and a garden are also featured at Axkan Arte Palenque. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Palenque hotel.

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage

Accessibility

  • No lift

More

  • 2 floors
  • Built in 2015
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 30-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Axkan Arte Palenque

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10 AM to 9:30 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Axkan Arte Palenque Hotel
Axkan Arte Palenque
Axkan Arte
Axkan Arte Palenque Hotel
Axkan Arte Palenque Palenque
Axkan Arte Palenque Hotel Palenque

Axkan Arte Palenque Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 90 out of 267 reviews
Rating 8 - Good. 96 out of 267 reviews
Rating 6 - Okay. 55 out of 267 reviews
Rating 4 - Poor. 18 out of 267 reviews
Rating 2 - Terrible. 8 out of 267 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

fer

Liked: Cleanliness, staff & service
Ok
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Eloise

Liked: Cleanliness, staff & service

Nice but could be improved

Friendly and helpful reception, cute rooms with nice gardens. The pool needed improving though, like the addition of some sun bathing, deck chairs not just plastic garden chairs plus plants need abit more looking after in that area. As well as the pond topping up with some more water.
Stayed 2 nights in Nov 2022
Verified review

10/10 Excellent

Luis

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The property show in the way to the ruins but is far from the road. The road is grave one and rain make sludge and unsafe. From desk is really friendly and nice.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

William

Liked: Cleanliness, staff & service, amenities
This property is a great value. The pool is great. The location is great. We were there when it was very, very hot, so I can understand why the staff were a little disinterested in working. The rooms are really nice with the balcony. Unfortunately because the property is not as well cared for as it may have once been, there are several openings where the cockroaches sneak in. That was I’m only complaint.
Stayed 2 nights in May 2024
Verified review

4/10 Poor

Margarita

Disliked: Staff & service, amenities, property conditions & facilities
The pool was full of leaves, the bathroom had a lot of mold and very unkept, the shower head was also full of lime. The room had no coffee maker or a mini fridge. The pictures on the website are very deceiving. I would honestly not recommend this place to any of my friends/family.
Stayed 3 nights in Mar 2026
Verified review

4/10 Poor

omer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in urgent need of care and love, the staff doesn't seem to care at all, half the things are broken or do not work ...
Stayed 2 nights in Feb 2024
Verified review

4/10 Poor

Peter

Disliked: Staff & service, amenities
Waiter was texting and would not acknowledge us until after his long text Coffee carafe in the room hadn’t been cleaned or resupplied from th previous guests
Stayed 3 nights in Mar 2023
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito, con mucha vegetación, habitaciones limpias y con clima, tiene un restaurante pequeño y alberca, silencioso y tranquilo para descansar.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Adriana

Liked: Staff & service
Disliked: Property conditions & facilities
lo malo 1 de las 2 habitaciones olía mal pase a recepción y amablemente me cambiaron a otra en mejores condiciones, los baños deteriorados, regaderas vencidas herrumbradas, el minisplit de 1 de las 2 habitaciones goteaba agua, cortinas rasgadas, la alberca con el agua muy turbia, el restaurante al parecer es de otro dueño precios accesibles pero no tienen variedad, relación precio calidad - aceptable, el viaje fue corto un fin de semana con mis hijos adolescentes, me tocó una habitación mejor que la de ellos.
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

jorge luis

Disliked: Cleanliness, staff & service, property conditions & facilities
Los pasillos llenos de tierra El clima funcionaba con mucho ruido Fue todo un problema realizar la factura
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Jorge

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
La propiedad está bonita, los empleados x.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Yessica

Liked: Property conditions & facilities
Disliked: Amenities
Si muy bien todo
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Alejo

Liked: Staff & service
No apto para jente adulta o con problemas para Caminar hay muchas gradas
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

MANUEL ALBERTO

Liked: Staff & service
La alberca estuvo bien. Aspectos a mejorar mantenimiento de la habitación. La habitación limpia.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Cecy

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente solo estuvimos una noche de paso pero fue excelente la atencion
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Ingrid

Liked: Cleanliness, amenities, property conditions & facilities
La habitación no cuenta con cafetera a como indica la página. El hotel el sencillo pero bonito, eso sí, no lo recomendaría para adultos mayores ya que solo hay escaleras para llegar a las habitaciones
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Mario

Liked: Cleanliness, staff & service
Buen servicio y precio accesible. Áreas comunes sucias (alberca con agua muy turbia) e instalaciones del baño muy deterioradas
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Irma Blanca

Liked: Cleanliness, property conditions & facilities

Bien

Llegue muy cansada y hay que subir escaleras, después de todo el día caminar y subir y bajar escaleras. Fue lo que no me gusto. Su comida es buena., no cuentan con teléfono y aunque informe fueran por maletas a x hora no fue así, tuve que cargarlas
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Las instalaciones son muy buenas así como el servicio del personal
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Mariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alrededores todo verde, el personal muy buen servicio, siempre alegres, limpieza buena
Stayed 4 nights in Feb 2025
Verified review

8/10 Good

Ernesto

Liked: Cleanliness, staff & service

Quisiera regresar.

Me gusto el ambiente natural estar rodeado de la naturaleza y el concepto del hotel.
Stayed 2 nights in Sep 2024
Verified review

6/10 Okay

Adriana

El hotel cómodo para lo que es descansar
Stayed 2 nights in Sep 2024
Verified review

6/10 Okay

Verified traveller

Agradable

Lugar tranquilo,agradable en dónde puedes pasar unos días en familia aunque tiene muchas áreas para mejorar y mantenimiento. La habitación se siente el olor a humedad . El personal es amable. El costo del buffet es accesible aunque no es muy extenso el menú pero por el costo me parece justo y delicioso. Cómo sugerencia en el jardin de la alberca deberían de fumigar porque si hay muchas hormigas en el pasto y darle mantenimiento alas áreas verdes. En general el hotel me pareció agradable para la estadía.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Verónica Haydée

Liked: Cleanliness, staff & service, amenities
Esta bonito para entrar tiene que ser a fuerza en auto x que so. Como dos kilómetros en terreno baldio y pues no recomendable salir caminando
Stayed 3 nights in Aug 2024
Verified review

8/10 Good

Daniel

Liked: Cleanliness, staff & service
La naturaleza lo hace único y tranquilo
Stayed 2 nights in Jun 2024