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Hotel Mundo Maya Palenque

4.0 star property
VIP Access

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Photo gallery for Hotel Mundo Maya Palenque

A wooden pathway with railings, surrounded by trees and illuminated by ambient lighting.
Aerial view
A wooden bridge leading to a thatched-roof structure surrounded by lush greenery.
Aerial view
A spacious living area with a large sofa, a coffee table, and a bookshelf.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Carretera Federal Palenque-Ruinas Km 4.5, Palenque, CHIS, 29960
  • Place, Aluxes Eco Park
    ‪3 min drive‬
  • Place, Palenque National Park
    ‪3 min drive‬
  • Place, Palenque Archaeological Zone
    ‪10 min drive‬
  • Airport, Palenque, Chiapas (PQM-Palenque Intl.)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, Balcony, Garden View

Deluxe Room, Balcony, Garden View | Balcony

Deluxe Room, Balcony, Garden View

10.0 out of 10
Exceptional
(14 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Balcony, Garden View

Deluxe Double Room, Balcony, Garden View

Deluxe Double Room, Balcony, Garden View

9.8 out of 10
Exceptional
(18 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite

A modern bedroom with a large bed, wooden headboard, a ceiling fan, a dining table with chairs, and a view of greenery through the window.

Junior Suite

  • Garden view
  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • Garden view
  • 96 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds and 1 Single Sofa Bed
  • Free Wi-Fi

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About this property

Hotel Mundo Maya Palenque

Along with 2 outdoor pools, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and spa services.
Hotel Mundo Maya Palenque offers 144 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Beds feature down comforters and premium bedding. 60-inch flat-screen televisions come with cable channels.

Bathrooms include showers. This Palenque hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at Hotel Mundo Maya Palenque, you'll be within walking distance of Palenque National Park. Enjoy features like free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym and bike rentals
  • 13 minutes by foot from Palenque National Park and a 4-minute drive from Palenque Archaeological Zone
  • Train station pick-up, train station drop-off, and local-area shuttle service available for a fee
As a guest of Hotel Mundo Maya Palenque, you'll find 2 outdoor swimming pools, a health club, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and a vending machine are also featured at the family-friendly Hotel Mundo Maya Palenque. An area shuttle within 15 kilometers, a train station pick-up service, and a train station drop-off service are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Palenque hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 11:00 AM.
Hotel Mundo Maya Palenque has a restaurant on site.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Area shuttle (surcharge) up to 15 kilometres
  • Train station pick-up shuttle (surcharge) from 7:00 AM to 5:00 PM
  • Train station shuttle at scheduled times, on request
  • Train station drop-off (surcharge)
  • Free uncovered self parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: MXN 221 for adults and MXN 221 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Foosball table
  • Shopping
  • Table tennis
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • In a national park
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible train station shuttle
  • Front entrance ramp
  • Lever door handles
  • Lift (120 centimetre wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (160 centimetre high)

More

  • 3 floors
  • 4 buildings
  • At least 80% organic food
  • Built in 2024
  • Communal living room
  • Locally sourced food prioritised
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 221 for adults and MXN 221 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hotel Mundo Maya Palenque offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Gafsacomm Palenque Hotel
Hotel Gafsacomm Palenque Palenque
Hotel Gafsacomm Palenque Hotel Palenque

Hotel Mundo Maya Palenque Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 301 out of 377 reviews
Rating 8 - Good. 43 out of 377 reviews
Rating 6 - Okay. 20 out of 377 reviews
Rating 4 - Poor. 8 out of 377 reviews
Rating 2 - Terrible. 5 out of 377 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and beautiful place to stay
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time! We were treated amazing by the staff! Everything was superb!
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting and friendly helpful staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel, very friendly staff. Will definitely be staying here when we return.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Laurentiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great: public areas, pool, rooms. Unfortunately the restaurants aren't that great
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Joana Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel experience I’ve ever had! The design is stunning, and the room was perfect. I loved the peaceful jungle atmosphere and the great pool. Total perfection!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Yolanda

Liked: Cleanliness, property conditions & facilities
great service and perfect location .... feel very safe
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Rodolfo

Excelente todo
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities
Room excelent condition, staff friendly and porfessional, restaurant with good food
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

astrid

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, helpful and friendly staff, and you are in the middle of nature!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

FIDEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms, professional and friendly staff. All rooms have terrace. Easy access from the Palenque Chiapas airport or the downtown area. Close to Palenque's archeological site.
Stayed 10 nights in Feb 2026
Verified

10/10 Excellent

Armando

Liked: Cleanliness, amenities, property conditions & facilities
TODO EXCELENTE
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent located next to the ruins and the staff was formidable
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Raul

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel and service staff ❤️❤️❤️
Stayed 1 night in Nov 2025
Verified

6/10 Okay

CARLOS GERMAN VALENCIA

Liked: Staff & service
Disliked: Cleanliness
Chinches
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ronna

Liked: Cleanliness, staff & service, amenities
Lovely property, comfortable rooms, and very friendly staff who helped us arrange tours and taxis. We also enjoyed nice massages at their outdoor spa. The food was fine, but we don’t usually expect too much from resorts. We’re happy we picked a place that was closer to nature at this location.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jonathan

Liked: Amenities
Nice and clean hotel
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Marie

Liked: Cleanliness, amenities, property conditions & facilities
the site and hotel were beautiful, almost like living in the jungle adjoing the National Park where the ruins are. All you can hear from your balcony was the birds and insects at nite. almost magical Staff was awesome, place was spotless
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a wonderful place
Stayed 1 night in Nov 2025
Verified

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice everything beautiful very recommended
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service! Beautiful, new property and stunning balcony jungle views! The rooms were extra luxurious and comfortable.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Randal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facilities and friendly service. For the price, the rooms are incredibly luxurious.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous new luxury Bohemian boutique hotel. Nicest place we have stayed!!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Gillian

Lovely clean hotel with excellent services and friendly staff. The a/c in our room stopped working so we were moved to another room after staff tried to fix the problem. I was ill for 2 days of our stay. Reception and restaurant staff were really helpful when my husband asked various questions about help with cancelling a trip we had booked with another company, room service and medicines. I would definitely stay here again if I was back in the area.
Pool at night
Exterior at night
Breakfast view
Room service
Stayed 3 nights in Mar 2026