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Hotel Mallorca

3.0 star property

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Photo gallery for Hotel Mallorca

Premium bedding, in-room safe, desk, blackout curtains
Outdoor pool, open 10 AM to 9 PM, pool loungers
Shower, towels
32-inch LED TV with cable channels, TV, first-run films
Interior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Carretera Palenque - Pakal Na #5, entre 8a. avenida nte pte y 5a. ave, Palenque, CHIS, 29960
  • Place, El Panchán
    ‪10 min walk‬
  • Place, Museo Del Textil
    ‪19 min walk‬
  • Place, Palenque Archaeological Zone
    ‪21 min drive‬
  • Airport, Palenque, Chiapas (PQM-Palenque Intl.)
    ‪9 min drive‬

Room options

View all photos for Double Room

Premium bedding, in-room safe, desk, blackout curtains

Double Room

  • 24 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Triple Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout curtains

Triple Room, 2 Double Beds

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Mallorca

An outdoor pool, a restaurant, and a coffee shop/cafe are available at this hotel. A manager's reception is free. Other amenities include a children's pool, concierge services, and laundry facilities.
Hotel Mallorca offers 32 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Beds feature premium bedding. 32-inch LED televisions come with premium cable channels and first-run movies.

Bathrooms include showers. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site.
With your stay at Hotel Mallorca, you'll be connected to a shopping center and within walking distance of El Panchán. Enjoy features like a free manager's reception, plus an outdoor pool and a restaurant.
  • Dining options include a coffee shop and a restaurant
  • Take a swim in the outdoor pool
  • Services include free grocery shopping service, a concierge, and tour or ticket assistance
  • 10 minutes by foot from El Panchán and a 2-minute drive from Museo Del Textil
Hotel Mallorca offers its guests an outdoor pool and a children's pool. Along with a restaurant, there's a coffee shop/cafe on site. A free manager's reception is offered daily.

A terrace, tour/ticket assistance, and a garden are also featured at Hotel Mallorca. You'll have access to the outdoor pool at a partner property.

Smoking is allowed in designated areas at this 3-star Palenque hotel.

The hotel hosts a free manager's reception daily.
Hotel Mallorca has a restaurant on site.

Property amenities

Parking and transport

  • Limited on-site parking

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Children's pool
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • No lift

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels
  • First-run films

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: MXN 70.00
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: MXN 70.00 (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10 AM to 9 PM.
  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served or allowed at Hotel Mallorca.

Property is also known as

Hotel Mallorca Palenque
Mallorca Palenque
Hotel Mallorca Hotel
Hotel Mallorca Palenque
Hotel Mallorca Hotel Palenque

Hotel Mallorca Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 12 out of 67 reviews
Rating 8 - Good. 29 out of 67 reviews
Rating 6 - Okay. 16 out of 67 reviews
Rating 4 - Poor. 7 out of 67 reviews
Rating 2 - Terrible. 3 out of 67 reviews

8.2/10

Cleanliness

7.4/10

Staff & service

9.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

CARLOSRODRIGUEZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
el servicio y la ubicación es excelente, un poco de ruido en la alberca pero sin problema
Stayed 7 nights in Feb 2020
Verified

6/10 Okay

Mickaël

Liked: Cleanliness, property conditions & facilities, room comfort
Séjour gâché par des personnes qui buvaient des bières et ont parlé juste devant notre comme s'ils étaient seuls au monde pendant 2h alors que l'on essayait de dormir. Vu l'insonorisation au Mexique, c'est comme s'ils étaient dans notre chambre. Des membres de l'hôtel (a supposer qu'ils n'en étaient pas) aurait dû intervenir. Hôtel bien situé et parking sécurisé
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok. Staff was good. Good food at the restaurant . No cmplaints
Stayed 2 nights in Apr 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel cochambroso, sin agua caliente, cuarto de baño insalubre incrustado de mala manera en medio de la habitación, sonoridad terrible sensación de cuarto compartido.
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

ROBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MUY CERCA DEL CENTRO DE PALENQUE Y SUS BALNEARIOS NATURALES
Stayed 1 night in Nov 2018
Verified

8/10 Good

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno, bonito y barato

Un hotel pequeño pero comodo y limpio, bien ubicado, las camas excelentes para descansar. Baños limpios y agua caliente. Excelente oara regresar a descansar despues de los tours a las pirámides o cascadas.
Stayed 2 nights in Aug 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness

amabilidad

Su personal es muy amable y muy limpias las habitaciones.
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

buen hotel por las ruinas

muy buena cómoda y tranquila hotel próximo a las ruinas de palenque y supermercado a un lado con cajeros automáticos
Stayed 1 night in Jun 2018
Verified

10/10 Excellent

Jose Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel agradable, ambiente familiar.

El hotel se encuentra céntrico, llegando a la ciudad. El personal muy atento y las habitaciones limpias y cómodas. Cuenta con alberca y chapoteadero para los niños. Muy recomendable y económico.
Stayed 1 night in Mar 2018
Verified

6/10 Okay

John P

Liked: Cleanliness, property conditions & facilities

Low end 3 star

As of 02/2018, there is no hot water, and the restaurant is closed. The Cafe Colibri, four blocks away by the ADO station, opens at 7.
Stayed 2 nights in Feb 2018
Verified

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

dia libre

fue buena solo pase un dia libre el hotel cumplio mis espectativas
Stayed 1 night in Oct 2017
Verified

8/10 Good

gin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Agradable estancia en el hotel, a 10 min del centro.
Stayed 1 night in Sep 2017
Verified

8/10 Good

Darzee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitaciones limpias y cómodas, el wifi nos llegaba muy bien a la habitación, buena relación precio-calidad. Está a un lado de una tienda de autoservicio y como 7 minutos del centro.
Stayed 1 night in Sep 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel agradable en general

Solo estuvimos una noche, en general las habitaciones buenas, el problema en muchos hoteles y este no fue la excepción, son las almohadas, no tienen variedad y a veces son la diferencia entre dormir bien o no. La habitación limpia, la regadera bien, agua caliente abundante. No disfrutamos otras instalaciones del hotel porque llegamos tarde y salimos muy temprano.
Verified

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel limpio, cómodo, bien ubicado, alberca bien.

Desaparecieron unas sandalias de marca, de la habitación estando ausentes, preguntamos en la Admón. por ellas y negaron saber algo al respecto, lástima sentaron un mal precedente.
Verified

6/10 Okay

robert g

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
A good spot to stop for one night to go to the ruins
Verified

8/10 Good

Mirna Crisstina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel tranquilo, limpio e ideal para familias

Una estancia muy tranquila con excelente atención y limpieza. Ideal para familias.
Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to bus station and to big grocery store

Nice large room, big shower, good value. Helpful staff
Verified

8/10 Good

Southaphone

Liked: Cleanliness, property conditions & facilities, room comfort

clean, comfortable, well-maintained

The hotel is clean, modern, comfortable. There are lots of geckos on the walls outside. We even had one in our room one night. There's a large modern supermarket in the adjacent lot where you can buy practically anything, so that's convenient. The hotel is off the main highway yet the sound of traffic isn't so bad. You can easily drive to sightseeing destinations nearby, or take a bus as there is a station within walking distance down the road.
Verified

8/10 Good

Oscar

Liked: Cleanliness, staff & service

Hotel funcional

Bien hotel para tránsito de trabajo
Verified

8/10 Good

ROBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great deal for one or tow nights stay!
Verified

6/10 Okay

Jesus Eduardo

Liked: Cleanliness, room comfort
Hotel sencillo pero cómodo y con alberca para solo pasar la noche y continuar con viaje
Verified

8/10 Good

Francisco

Liked: Cleanliness, property conditions & facilities, room comfort
Muy bien para pasar el fin de semana
Verified

8/10 Good

Arlette

Liked: Cleanliness, staff & service, property conditions & facilities

hôtel agréable

personnel aimable pratique à côté d'une grande surface
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch!

Mallorca hotel was a great hotel. Close to the ADO bus station (about 10 mins walk) and 1 min from a huge Chedraui. You can take a colectivo to the ruins from the ADO bus station for 20 pesos per person. Not too many restaurants in the close viscinity of the hotel, but on the same road, but other side of the ADO bus station, there are a lot of restaurants, bars and cafés. The hotel had a pool which felt clean enough to bathe in and two sun loungers. All in all a top notch experience.