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Hotel Nututun Palenque

3.0 star property

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Photo gallery for Hotel Nututun Palenque

Reception
Outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas, pool loungers
Restaurant
Restaurant
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Palenque – Ocosingo Highway Km 3.5, Área de Río Chacamax, Palenque, CHIS, 29960
  • Place, El Panchán
    ‪15 min drive‬
  • Place, Museo Del Textil
    ‪15 min drive‬
  • Place, Aluxes Eco Park
    ‪21 min drive‬
  • Airport, Palenque, Chiapas (PQM-Palenque Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

10.0 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room (Plus)

Down duvets, in-room safe, individually decorated

Executive Room (Plus)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Down duvets, in-room safe, individually decorated

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite

Standard Suite | View from room

Standard Suite

  • 35 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

  • Garden view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room (Plus)

Down duvets, in-room safe, individually decorated

Executive Double Room (Plus)

  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Down duvets, in-room safe, individually decorated

Superior Room

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

Similar properties

Property grounds
Hotel Mundo Maya Palenque
Palenque
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
4.7 out of 5, Exceptional, 344 reviews
The price is €137
includes taxes & fees
9 Jul - 10 Jul
Hotel Mundo Maya Palenque

About this property

Hotel Nututun Palenque

This hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Hotel Nututun Palenque offers 72 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature down comforters. 60-inch Smart televisions come with premium satellite channels. Bathrooms include designer toiletries, bidets, complimentary toiletries, and hair dryers. Additionally, rooms include fans and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.
An outdoor pool, a children's pool, and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including reflexology. The spa is open select days.
Our customers tell us they enjoy the overall property condition at Hotel Nututun Palenque. During your stay, you'll be close to Misol-Ha Waterfalls. Features include free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi in some public areas
  • Free self parking
  • Drinking and dining options include a restaurant, a swim-up bar, and a poolside bar
  • Continental breakfast served daily for a fee
  • RV/bus/truck parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with massages, body scrubs, or body wraps at the spa
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes kayaking and a playground
  • 6.2 mi (10 km) from Palenque Archaeological Zone and 16.2 mi (26.2 km) from Cascadas de Roberto Barrios
Hotel Nututun Palenque offers its guests a full-service spa, an outdoor pool, and a hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and 2 meeting rooms. Event space at this hotel measures 4306 square feet (400 square meters) and includes conference space. A children's pool, a terrace, and barbecue grills are also featured at the family-friendly Hotel Nututun Palenque. Self parking is free.

Smoking is allowed in designated areas at this 3-star Palenque hotel.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 11:00 AM.
Hotel Nututun Palenque has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: MXN 195 to 305 for adults and MXN 150 to 200 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Private picnics
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Hot tub
  • Kayaking
  • Outdoor pool
  • Playground
  • Shopping

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 4,306 square feet of conference space
  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • In-room massages
  • Reflexology
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Grab bar near toilet
  • No lift
  • Tile flooring in room
  • Visual fire alarm

More

  • 2 floors
  • 6 buildings
  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch smart TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Fan
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MXN 150.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 195 to 305 for adults, and MXN 150 to 200 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Nututun
Hotel Nututun Palenque
Nututun
Nututun Palenque
Hotel Nututun Palenque Hotel
Hotel Nututun Palenque Palenque
Hotel Nututun Palenque Hotel Palenque

Hotel Nututun Palenque Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 130 out of 233 reviews
Rating 8 - Good. 64 out of 233 reviews
Rating 6 - Okay. 27 out of 233 reviews
Rating 4 - Poor. 7 out of 233 reviews
Rating 2 - Terrible. 5 out of 233 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay Great food Great people
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Excellent food. Very kind staff group. Will come back again. River side its beautiful clean and so close to Mother Nature
Stayed 1 night in Dec 2025
Verified

8/10 Good

mehida

Liked: Staff & service
We enjoyed the swimming pool and the jet tub,
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, very peaceful
Stayed 2 nights in Feb 2024
Verified

8/10 Good

JACOB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful scenery, a bit noisy with the highway close by.
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

José Manuel

Ok
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

sheera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely setting

The hotel is on a large clear pool of the river that runs through Agua Azul and would be fantastic for bathing during the warm months. It is a very pretty setting. The rooms are a bit outdated but very comfortable, and the staff was VERY attentive.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and quiet location with delicious included american breakfast (especially the huevos rancheros). Friendly staff, nice pool, nice river, plenty of wild animals. Well worth the price. The only downside is the bar : the staff was not friendly and there was no wifi in this area.
Stayed 4 nights in Nov 2024
Verified

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in the jungle

Nice eco friendly hotel in the jungle. Friendly staff. Be aware of limited to the lobby only. There is no wifi at all in the rooms.
Stayed 2 nights in Jan 2023
Verified

8/10 Good

Mariske

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the environment with monkeys in the trees and other animals. Spacious room with seating option. Nice pool, at River with mandatory life jackets. Restaurant sufficient. Beds a bit hard to our taste.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Mary Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great resort outside of downtown Palenque

Nice property outside of downtown Palenque. Room was large and very clean. Same for the pool. No hot tub though--the pictures we saw online showed one but it is filled with pool temp water. Breakfast was a buffet and very good. Staff was very friendly and attentive. Howler Monkeys were very loud at night, but I love that!
Stayed 1 night in Dec 2022
Verified

6/10 Okay

Francisco

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Pros: Great location with a river running through the property. Very quiet. Cons: Rooms are dated, specially the bathrooms and restaurants. The water pressure made it really tough for one to shower. The river is nice, but it has public beach which gets crowded.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Eleazar

Liked: Cleanliness, staff & service, property conditions & facilities
all it is ok
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Miguel Ángel Perez

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 3 nights in Dec 2024
Verified

2/10 Terrible

sandra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
First room we were giving have ants and the expected us to sleep in a room with pesticides.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Luisa Fernanda

Liked: Cleanliness, staff & service, amenities
Muy buena atención y servicio del personal que nos atendió. La experiencia de tener un pase de rio, la zona de alberca, genial! Me gustaría que cuidaran un poco más la higiene en la habitación, en especial de baño. Todo lo demás genial! Quiero regresar para una estadía más larga y poder disfrutar todas las amenidades!
Vista desde el restaurante! 🥰
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Xavier

Liked: Staff & service
Las imágenes del hotel muestran más de lo que se espera. Y por parte de la app Expedia no hay diferencia el costo es el mismo que el del hotel.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities
Sehr gut
Stayed 1 night in Feb 2026
Verified

8/10 Good

Alheli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El desayuno buffet es espectacular y la poza que está frente al restaurante es bellísima para nadar.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general bien, pero la gente algo osca, la habitación bien, pero el baño al bañarse se moja todo ya que no hay división: regadera, taza y lavabo. Presión de agua baja e internet malo. Pero en general la estancia estuvo bien sin llegar a ser excelente
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

Mario

Liked: Cleanliness
Disliked: Staff & service
El check in tomó una hora o más porque decían que no les aparecía el pago, la recepcionista decía que no había gerente para que me resolviera, le mostré el email que me llegó después que realice el pago en el Sistema de pago que ellos piden, le mostré la transacción en mi banca móvil , les di número de transacción y autorización y aún así decían que ellos no tenían ningún pago de ese día,quería que volviera pagar y después si les aparecía el pago me lo devolvían, después me sale con que según ella a la contadora no le aparecía ningún pago ese día, le Digo pues no puede ser porque a mí el Banco me hizo el cargo, después de esa hora mágicamente apareció el gerente ( allí se encontraba) a quien le volví a mostrar todo y después de según volver a revisar si le aparecía la transacción pero a nombre de mi esposo,cuando según no tenían ninguna transacción de ese día, después cuando quise pagar el almuerzo pues no era el precio que me habían dicho por teléfono igual lo pagué y resulta que cuando me dan a firmar el baucher en el restaurante era por el precio que me dijeron por teléfono y no lo que yo pagué, en la habitación cuando quise bañarme no salió agua caliente, es decir tuve una muy mala experiencia. Deberían de capacitar a su personal para que no tengan tantas contradicciones y sepan buscar la información.Definitivamente no lo recomiendo.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Nallely

Liked: Cleanliness, staff & service, amenities
La habitación limpia y el personal muy atento y amable
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, esa alberca genial de fisioterapia, gran ambiente, comida excelente, bar con buen servicio
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Sergio Reyes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonito hotel, los cuartos limpios y al menos nosotros que requeriamos acceso para una persona en silla de ruedas, lo tuvo para su comodidad. Lo bueno check in media hora antes lo malo tuvimos que pedir 3 veces las toallas para una de las habitaciones. Recomendado para la familia.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente !!

El hotel está muy padre, cuenta con todos los servicios, camas cómodas, el lago es un plus muy muy agradable, una rica alberca, servicio del personal excelente. El único pero sería un olor que a veces salía del baño muy desagradable. El desayuno buffet muy rico. Excelente opción, la volveríamos elegir.
Stayed 3 nights in Jul 2025