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Piedra de Agua Hotel Boutique Palenque

3.5 star property
VIP Access

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Photo gallery for Piedra de Agua Hotel Boutique Palenque

Outdoor spa tub
Couples treatment room(s), deep-tissue massages, body wraps, body scrubs
Bar (on property)
Lobby sitting area
Outdoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Carretera a las Ruinas Km. 2.5, Palenque, CHIS, 29960
  • Place, Aluxes Eco Park
    ‪2 min walk‬
  • Place, Palenque National Park
    ‪5 min drive‬
  • Place, Palenque Archaeological Zone
    ‪14 min drive‬
  • Airport, Palenque, Chiapas (PQM-Palenque Intl.)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Room

Bathroom

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room

Premium bedding, free WiFi, bed sheets

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room

Premium bedding, free WiFi, bed sheets

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite, 2 Double Beds, Private Bathroom, Garden Area

Suite, 2 Double Beds, Private Bathroom, Garden Area

Suite, 2 Double Beds, Private Bathroom, Garden Area

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Terrace, Garden Area

Suite, 1 King Bed, Terrace, Garden Area

Suite, 1 King Bed, Terrace, Garden Area

  • River view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Private Bathroom, Garden Area

Superior Room, 1 King Bed, Private Bathroom, Garden Area

Superior Room, 1 King Bed, Private Bathroom, Garden Area

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room, 2 Double Beds, Private Bathroom, Garden Area

Superior Double Room, 2 Double Beds, Private Bathroom, Garden Area

Superior Double Room, 2 Double Beds, Private Bathroom, Garden Area

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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Property grounds
Hotel Mundo Maya Palenque
Palenque
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
4.7 out of 5, Exceptional, 340 reviews
The price is €137
includes taxes & fees
18 Jun - 19 Jun
Hotel Mundo Maya Palenque

About this property

Piedra de Agua Hotel Boutique Palenque

A full-service spa, an outdoor pool, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a hot tub, and coffee/tea in a common area.
Piedra de Agua Hotel Boutique Palenque offers 20 accommodations with private plunge pools and complimentary bottled water. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.
An outdoor pool and a hot tub are on site.
The onsite spa has couples treatment room(s). Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including reflexology.
During your stay at Piedra de Agua Hotel Boutique Palenque, you'll be within walking distance of Palenque National Park. Enjoy features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to body scrubs, facials, or body wraps at the spa
  • Amenities include a front-desk safe, a gift shop, and laundry facilities
  • Just a 4-minute drive from Museo de Sitio Palenque and 5 minutes from El Panchán
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
Piedra de Agua Hotel Boutique Palenque offers its guests a full-service spa, an outdoor pool, and a hot tub. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at Piedra de Agua Hotel Boutique Palenque. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Palenque hotel.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 20 metres
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: MXN 150 for adults and MXN 150 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Hot tub
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Private plunge pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a national park
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 floor
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Private plunge pool

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Ceiling fan
  • Fan

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 200
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 500 per pet, per stay, plus a deposit of MXN 500 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 26 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 150 for adults and MXN 150 for children
  • Airport shuttle fee: MXN 80 per vehicle (one-way, maximum occupancy 4)
  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 500 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: MXN 200 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Piedra de Agua Hotel Boutique Palenque offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7 AM to 8:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Piedra Agua Hotel Boutique Palenque
Piedra Agua Hotel Boutique
Piedra Agua Boutique Palenque
Piedra Agua Boutique

Piedra de Agua Hotel Boutique Palenque Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 54 out of 127 reviews
Rating 8 - Good. 38 out of 127 reviews
Rating 6 - Okay. 15 out of 127 reviews
Rating 4 - Poor. 9 out of 127 reviews
Rating 2 - Terrible. 11 out of 127 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Jean-Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super nice and the property charming, out of the way, and local.
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Samanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, friendly staff, clean and cozy boutique hotel. Would def go back again
Verified

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like it for been in the jungle and close to the main street that take you to palenque ruins.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Nesthor

Liked: Cleanliness, staff & service, property conditions & facilities
A great option to stay in Mérida downtown, walkable, great service, friendly staff and cute historical vintage building. Loved it!!
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic "oasis" in Palenque

Second time there. An oasis in Palenque. Bungalow type rooms with lovely terrace with jacuzzi Great place to stay except it does not have a restaurant
Verified

6/10 Okay

Julio

Disliked: Cleanliness, amenities, property conditions & facilities
Room was extremely humid. Bathtub takes hours to fill with warm water because the watwr heater is too small. Main jacuzzi didn’t work and the bed was unstable and made SO much noise. Most certainly doesn’t feel like a “5 star hotel” as described in google.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Habitación limpia, lástima que no hay restaurante, el servicio de comida es de fuera
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Roque B.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es increíble es como si llegaras a casa de un parientes que te quieren mucho
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities
Hotel muy hermoso
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

GABRIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien, hasta se escucharon y vieron 2 monos ahulladores, impresionante como se escucha
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Norberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lindo!

Un hotel muy lindo
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Eunice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal super amable y el lugar increible.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Recomendado
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy lindo y muy amables
Stayed 2 nights in Jun 2025
Verified

8/10 Good

RODOLFO CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experiencia increíble. Para repetir

Experiencia increíble. Un hermoso lugar en contacto con la naturaleza. Volveremos pronto
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

horacio

Disliked: Staff & service, property conditions & facilities, room comfort
Los precios de la noche están elevados con relación servicios y comododad. El Cuarto estaba húmedo , almohadas duras y cama más o menos. Pedi hielo en las dos noches y no tenían . En fin muy caro para lo que es
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Daniel Antonio Garcia

Liked: Cleanliness, staff & service, property conditions & facilities
Dan un whatsapp para poder solicitar servicios extras , mande algo y me dejaron el leído
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Lucia

Liked: Cleanliness, staff & service
Las habitaciones no tienen TV, y considero que están muy cercanas una a la otra por lo que cualquier ruido externo se escucha, cero tranquilidad
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar muy lindo y sobre todo tranquilo, el masaje relajante fue una excelente experiencia. Totalmente volvería a Piedra de Agua
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

Yelmi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Las fotos que ustedes publican . No es nada parecido a la realidad . Muy caro para lo que ofrece.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

MARIA DEL CARMEN

Liked: Cleanliness, property conditions & facilities
Linda estancia
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Espacio tranquilo para relajarse en pareja
Stayed 3 nights in Jan 2024
Verified

8/10 Good

Nathalie

Liked: Staff & service
Me parece que la propiedad está descuidada. Faltan detalles de pintura, limpieza en la piscina y creo que esta mal que un hotel asi no tenga restaurante, aunque sea sencillo.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

RAUL MANUEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Xxx
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Rebeca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente. Gracias.
Stayed 1 night in Sep 2023