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Al Balhara Resort & Welleness Spa

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Photo gallery for Al Balhara Resort & Welleness Spa

A swimming pool with a waterfall feature, surrounded by stone buildings and greenery.
Property video
A spacious dining area with high arched ceilings and multiple tables set for dining.
A spacious lobby with a high wooden ceiling, a large decorative vase with fruit patterns, and a tiled floor.
A modern hotel room with a large bed, a sofa, a chair, and a wooden partition.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Via Aquino, 120, Palermo, PA, 90131
  • Place, Ninni Cassara Park
    ‪3 min drive‬
  • Place, Cathedral of Monreale
    ‪6 min drive‬
  • Place, Palace of the Normans
    ‪7 min drive‬
  • Airport, Palermo (PMO-Punta Raisi)
    ‪31 min drive‬

Room options

View all photos for Junior Suite

A modern hotel room with a wooden desk, a bed, a bench with towels, and a large mirror.

Junior Suite

  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite

A modern hotel room with a wooden desk, a bed, a bench with towels, and a large mirror.

Junior Suite

  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite

A modern hotel room with a bed, a desk, a chair, a shower, and a TV mounted on the wall.

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 100 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Family Suite

A modern hotel room with a large bed, a sofa, a chair, and a wooden partition.

Family Suite

  • Garden view
  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Family Suite

A modern living room with a wooden desk, a sofa, and a large mirror.

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 120 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Comfort Double Room

A neatly made bed with a white duvet, two bedside tables with lamps, and a framed picture on the wall.

Comfort Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room, 1 Bedroom

A neatly made bed with a white duvet, two bedside tables with lamps, and a framed picture on the wall.

Deluxe Triple Room, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

Similar properties

Seasonal outdoor pool, open 9:00 AM to 6:00 PM, pool loungers
Al Balhara Resort & Spa
Monreale
  • Pool
  • Kids’ pool
  • Free Wi-Fi
  • Restaurant
3.5 out of 5, Good, 18 reviews
Al Balhara Resort & Spa

About this property

Al Balhara Resort & Welleness Spa

Along with 2 poolside bars, this smoke-free property has a bar/lounge and a rooftop terrace. Free WiFi in public areas and free valet parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and coffee/tea in a common area. All 12 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. Guests can enjoy deep soaking tubs, and other standard amenities include offices, minibars, and flat-screen TVs.
Al Balhara Resort & Welleness Spa offers 12 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include offices and desks, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary newspapers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the property include a seasonal outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at Al Balhara Resort & Welleness Spa, you'll be within walking distance of Cathedral of Monreale. You'll find features like free WiFi in public areas and free valet parking, plus 2 poolside bars. This luxury property has 12 rooms. Each room includes amenities such as free WiFi and a deep soaking tub.
  • Air-conditioned accommodations with deep soaking tubs, 24-hour room service, and flat-screen TVs
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free valet parking
  • Drinking and dining options include a coffee shop, 2 poolside bars, and a bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge, tour or ticket assistance, and a porter
  • 12 minutes by car from Palermo Harbour and 10 minutes from Palermo Cathedral
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
There's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. A business center, 5 meeting rooms, and coworking spaces are available.

WiFi is free in public spaces. Event space at this property measures 6458 square feet (600 square meters) and includes a conference center. A seasonal outdoor pool, a rooftop terrace, and spa services are also featured at Al Balhara Resort & Welleness Spa. An airport shuttle (available 24 hours) is available for a fee. Free valet parking is available.

This 5-star Monreale property is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 10:30 AM.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free valet parking on site
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 to 25 per person
  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre (6,458 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Handrails in hallways (90 centimetre high)
  • Lift (130 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub or shower
  • Bidet
  • Children's slippers
  • Deep soaking bathtub or hydromassage showerhead
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Chef service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Laptop workspace
  • Laptop-compatible safe
  • Office
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between midnight and 3:30 AM

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for EUR 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 15 to 25 per person
  • Airport shuttle fee: EUR 120 per vehicle (roundtrip, maximum occupancy 6)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Late check-in fee for check-in between midnight and 3:30 AM
  • Crib (infant bed) fee: EUR 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Al Balhara Resort & Welleness Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open June 01 and close September 30.
  • Pool access available from 10:30 AM to 6:30 PM.
  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Al Balhara Suite Spa
Al Balhara & Welleness Spa Inn
Al Balhara Resort & Welleness Spa Inn
Al Balhara Resort & Welleness Spa Monreale
Al Balhara Resort & Welleness Spa Inn Monreale

Al Balhara Resort & Welleness Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 17 out of 29 reviews
Rating 8 - Good. 4 out of 29 reviews
Rating 6 - Okay. 2 out of 29 reviews
Rating 4 - Poor. 3 out of 29 reviews
Rating 2 - Terrible. 3 out of 29 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Valeria Gnoffo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
extraordinary stay, the structure has a Sicilian theme but in a modern key with swimming pools equipped with waterfalls and open-air jacuzzi. very good food, I will definitely return
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Monir

Liked: Amenities
wonderful even the trip didn't last long and everything was fantastic the staff the food and above all the relaxation of the swimming pools it seems like being in a tropical climate considering that it is only 10 minutes from the beloved and crowded Palermo I recommend you go there if you need to spend days different in complete serenity and relaxation
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property very clean, good smell in every place! Kindly Employees
Verified review

10/10 Excellent

Davin

Liked: Cleanliness, staff & service, property conditions & facilities
Garden property was unique! Sicilian food in all the time
Verified review

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff attentive to customer needs, spacious rooms and incredible cleanliness. smells everywhere. the waterfalls are my favorite place where I found relaxation and beauty of the surrounding area
Verified review

10/10 Excellent

Ragnar David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool was nice and clean but was closed in October so we did not use it
Stayed 2 nights in Oct 2025
Verified review

2/10 Terrible

Amanda

Do Not Book

Do not book. This hotel does not align with the photos - it is very cheap materials and construction. My husband was locked in the bathroom for almost an hour, the elevator broke, and the front door to our room wouldn’t close. We stayed only one night of the 5 we booked and they told us that these issues with the space were our fault and refuse to refund our cancelled nights. Just don’t even book it
Stayed 5 nights in Jul 2023
Verified review

4/10 Poor

Natasha

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was nice big and comfortable. Balcony has no outdoor seating Pools are nice, new one is still unfinished, no service around the pool, have to chase staff for towels and drinks. No food between certain hours, bar is open but again nobody around to serve you. Language barrier is huge issue. Food was poor First night there was a wedding felt like the DJ was in bed with me, 2nd night there was a table reservation under our balcony, both nights was very loud. Window seals in restaurant are dusty with dead flies, parts of the garden is well maintained other parts are overgrown. Would be the worst hotel I’ve stayed at. Would not recommend, it’s approx only 5kms from the city centre but it’s hard to get to, windy, small roads lots of traffic.
Stayed 5 nights in Jun 2023
Verified review

4/10 Poor

martin

Liked: Cleanliness
Disliked: Staff & service, room comfort

Avoid.

The room was not as photographed and while perfectly ok, was nowhere near as good as was advertised. However, the air conditioning was terrible and totally incapable of cooling the room. We raised various concerns about it and it was clear that the hotel knew there was a problem, but did nothing about it. Also, we had to keep asking for basic things, like towels, which were removed by the cleaners and not replaced. There was no soap provided. No ironing board was available - basic things that a hotel would normally have. The whole place felt like there was something very wrong and I wouldn't be surprised to see the hotel fail in the near future. The cost of the room was massively overpriced overall and the air conditioning was a real issue, given how hot it was during our stay.
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unser Aufenthalt im Al Bahara Resort war von Anfang bis Ende ein echtes Highlight und hat unsere Erwartungen weit übertroffen. Schon beim Check-in wurden wir herzlich empfangen und hatten sofort das Gefühl, willkommen zu sein. Besonders erwähnen möchte ich Luka, der sich mit außergewöhnlichem Engagement um uns gekümmert hat. Als unser Gepäck zunächst nicht mit uns angekommen war, stand er uns jederzeit unterstützend zur Seite und sorgte mit seiner ruhigen und freundlichen Art dafür, dass wir uns trotz der Umstände keine Sorgen machen mussten. Ein weiteres Beispiel für den großartigen Service: Als meiner Freundin die Schlapfen kaputtgingen, kümmerte sich das Team sofort darum, diese zu reparieren – schnell, hilfsbereit und mit einem Lächeln. Solche kleinen Gesten machen den großen Unterschied und zeigen, mit wie viel Herz hier gearbeitet wird. Auch die Zimmer waren ein Traum: Jeden Tag wurden sie makellos gereinigt und mit viel Liebe dekoriert. Die kunstvollen Handtuchfiguren und kleinen Details haben uns täglich aufs Neue überrascht und begeistert. Man spürt einfach, dass hier viel Wert darauf gelegt wird, den Gästen nicht nur Komfort, sondern auch ein besonderes Gefühl von Geborgenheit zu schenken. Das kulinarische Angebot war ebenfalls hervorragend – abwechslungsreich, frisch und sehr hochwertig. Jeder Wunsch wurde gerne erfüllt, und auch im Restaurantbereich war das Personal aufmerksam, freundlich und zuvorkommend. Alles in allem ein Ort wo man gerne wieder hinkomm
Stayed 10 nights in Aug 2025
Verified review

10/10 Excellent

Nadel

Liked: Cleanliness, staff & service, property conditions & facilities
Personale presente e attento alle esigenze del cliente, ho chiesto late check out e subito disponibili alla mia richiesta. Giardini stupendi in cui godere di relax e tranquillità
Verified review

10/10 Excellent

Emanuele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax

Struttura bellissima piscine fantastiche buon cibo
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Emanuele

Liked: Cleanliness, staff & service, property conditions & facilities
excellent 10 très belle structure unique à Palerme entourée de verdure une fois que vous entrez, vous êtes enveloppé dans un monde que vous ne pensez pas être à Palerme les magnifiques jardins les palmiers et les immenses espaces font de ce complexe une exclusivité à Palerme et sans oublier les cascades les piscines les chambres privées avec cascade et jacuzzi, les meilleures d'Europe
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

BASHIR EL MASSRI

Stayed 3 nights in Sep 2025
Verified review

4/10 Poor

Arbenita

Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Cristina

Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

emanuele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Jérôme

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2023
Verified review

6/10 Okay

Susan

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Verified review

2/10 Terrible

Fraser

Disliked: Cleanliness, staff & service, property conditions & facilities
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022