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La Serenissima Hotel

3.0 star property

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Photo gallery for La Serenissima Hotel

Exterior
In-room safe, desk, laptop workspace, soundproofing
View from property
Daily buffet breakfast for a fee
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Room service
  • Housekeeping

Explore the area

View in a map
Via dei Cassari 24, Palermo, PA, 90133
  • Place, Via Vittorio Emanuele
    ‪1 min walk‬
  • Place, Via Roma
    ‪3 min walk‬
  • Place, Quattro Canti
    ‪7 min walk‬
  • Airport, Palermo (PMO-Punta Raisi)
    ‪35 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.2 out of 10
Very good
(11 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite

In-room safe, desk, laptop workspace, soundproofing

Junior Suite

8.8 out of 10
Excellent
(8 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

La Serenissima Hotel

A bar/lounge, a snack bar/deli, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free.
La Serenissima Hotel offers 14 accommodations with safes and slippers. Rooms open to balconies. LCD televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at La Serenissima Hotel. During your stay, you're just a quick walk from Via Vittorio Emanuele. Enjoy features like free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include an elevator and a terrace
  • Steps from Via Vittorio Emanuele and 3 minutes by foot from Via Roma
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. La Serenissima Hotel also features a terrace, room service (during limited hours), and an elevator.

This 3-star Palermo hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12 per person
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property will place a credit card authorization for 1st night within 14 days arrival for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

La Serenissima Hotel Hotel
La Serenissima Hotel Palermo
La Serenissima Hotel Hotel Palermo

La Serenissima Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 84 out of 148 reviews
Rating 8 - Good. 37 out of 148 reviews
Rating 6 - Okay. 18 out of 148 reviews
Rating 4 - Poor. 2 out of 148 reviews
Rating 2 - Terrible. 7 out of 148 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

William Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, amenities
Excellent all around,
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Pauline

Front desk gentleman was excellent! Super clean hotel.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent location, within walking distance of the train station, close to the main sights, and with quite a few restaurants and bars nearby.
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

Kristina

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Such a nice hotel with very kind staff.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
what a find!!!!!!!!spotless and excellent rooms ,good breakfast but best of all staff who are very helpful and welcoming. I have stayed at Italian 5 star hotels who could learn from this one--thanks we are a group of well travelled 'older' guys who enjoy short breaks --100% satisfied with this hotel and indeed Palermo
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Kavina

Liked: Cleanliness, amenities, property conditions & facilities
The location was perfect for walking about with lots cute little shops and restaurants. The breakfast menu was great with a helpful staff. It felt a lot like Bourbon Street in Louisiana during the weekend with the street lined with happy people until the early morning. I ended up joining in my last night and had a fantastic time. The room was nice with a cute balcony looking over the cobblestone streets. I would definitely stay there again.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Hayden

Liked: Cleanliness, staff & service
Great location, lots of lively options for food and drink. Bed is a little hard and shower very little but staff were very friendly and helpful. Let me check in at 10am because the the room was ready which was fantastic
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room and service was excellent and very friendly. We had a great stay and I would thoroughly recommend this hotel. The area was very vibrant into the early hours, so particularly good for those looking for the nightlife.
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Awesome place to stay in a very lively area! Great location, clean and spacious room. Friendly and helpful staff. Thank you!
Stayed 4 nights in Dec 2022
Verified

6/10 Okay

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel iand staff are great. The pubs in the area when they are open Wednesday, Friday, Saturday and Sunday are very loud and even with the windows closed you better be a heavy sleeper or you will have to wait until 5am to get some sleep. Other than that the staff is there when needed breakfast was good.
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palermo

Excellent place, clean and comfortable.
Stayed 3 nights in Apr 2023
Verified

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome location

Excellent staff, great location, modern amenities in a beautiful building in a historic area. Walking distance to shopping, sightseeing and dining. Palermo is a confusing city to get around in at first, and this gem is tucked away, not on a main drag where a hotel can just pull up and drop you off. Its really unique, Id stay there again.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully clean room and common area. Conveniently located to great restaurants, fish market and shopping. Excellent staff service and breakfast service for 10£. Very comfortable room. The street side room is above restaurants so noise volumes are a bit louder but i was so tired that it did not keep me up.
Stayed 1 night in Sep 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palermo in the downtown area

This location is in the heart of the entertainment District. Great access to bars, clubs and restaurants with a wide variety of each. Can get a little loud if you want to go to bed early but other than that a great location.
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is the best! Beautiful area to walk around. Only complaint about this hotel was the bed was hard. Everything else was 5-star!
Verified

6/10 Okay

Melissa

Disliked: Staff & service, property conditions & facilities
I liked the location of the property. The hotel was very dated. They were very rigid, I was specifically told that if i was not at the reception by check out time then I will charged extra. Stay elsewhere, there are plenty of hotels around the area.
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a club beside the hotel. People loud and noisy from 12:00-3:00 am. Honking horns being loud. Terrible terrible terrible.
Stayed 2 nights in Oct 2025
Verified

2/10 Terrible

Yuri

Disliked: Amenities
I could list numerous issues with both the hotel and its service. For example, throughout our entire two-week stay, the internet was not working due to unexplained reasons, and the hotel offered no compensation or attempt to address the inconvenience. The only positive aspect of this place is its location.
Stayed 14 nights in Oct 2025
Verified

6/10 Okay

William

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room was large with multiple terraces and very comfortable. Air conditioning is controlled by the front desk as was a bit lacking during the hot summer day. The staff was very kind and helpful. Great for a night or two in Palermo. The location is perfect.
Stayed 1 night in Aug 2022
Verified

6/10 Okay

Morgan

Liked: Staff & service
Cheap rate, dated room, friendly service, terrible bed. You get what you pay for.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Janet

Liked: Cleanliness, staff & service
Good location. Shower took ages to get hot.
Stayed 3 nights in Apr 2023
Verified

6/10 Okay

C

Liked: Staff & service
The hotel is in average condition: there is no web access in the rooms and only one AC (of 2) units worked. Otherwise, it is nicely located in the historic center of Palermo with walking distance to all attractions.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome and very helpful. Street noise a bit loud. Shower door needs attention. Step down in extra room needs signage. Room 103. Can be very dangerous
Stayed 3 nights in Jun 2025