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Palazzo Natoli Boutique Hotel

4.0 star property
VIP Access

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Photo gallery for Palazzo Natoli Boutique Hotel

Grand Double Room
Family Studio Suite, Annex Building
Exterior
Restaurant
Design Apartment

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Room service

Explore the area

View in a map
Via Santissimo Salvatore 6, Palermo, PA, 90134
  • Place, Via Vittorio Emanuele
    ‪1 min walk‬
  • Place, Palermo Cathedral
    ‪3 min walk‬
  • Place, Via Roma
    ‪5 min walk‬
  • Airport, Palermo (PMO-Punta Raisi)
    ‪30 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Double Room, Balcony

Classic Double Room, Balcony

Classic Double Room, Balcony

9.6 out of 10
Exceptional
(9 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, City View

Superior Double Room, City View

Superior Double Room, City View

10.0 out of 10
Exceptional
(8 reviews)
  • City view
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

10.0 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Grand Double Room

Grand Double Room

Grand Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Apartment

Superior Apartment

Superior Apartment

10.0 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Studio Suite, Annex Building

Family Studio Suite, Annex Building

Family Studio Suite, Annex Building

10.0 out of 10
Exceptional
(4 reviews)
  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Comfort Double Room, Annex Building

Comfort Double Room, Annex Building

Comfort Double Room, Annex Building

10.0 out of 10
Exceptional
(9 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Design Apartment

Design Apartment

Design Apartment

10.0 out of 10
Exceptional
(10 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Triple Room

Comfort Triple Room

Comfort Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

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About this property

Palazzo Natoli Boutique Hotel

Hotel with free breakfast, 6-minute walk to Via Roma
This smoke-free hotel features a coffee shop/cafe, concierge services, and dry cleaning. Free full breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Palazzo Natoli Boutique Hotel offers 9 accommodations with minibars and espresso makers. 40-inch Smart televisions come with digital channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

The free breakfast at Palazzo Natoli Boutique Hotel gets high marks from our customers. During your stay, you're just a quick walk from Via Roma. You'll find features like free WiFi in public areas, plus a coffee shop/cafe and dry cleaning service.
  • Free full breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the breakfast and the helpful staff
  • Within a 15-minute walk of Via Roma and Teatro Massimo
There's a coffee shop/cafe on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Palazzo Natoli Boutique Hotel.

This 4-star Palermo hotel is smoke free.

Guests are served free full breakfast daily from 7:30 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 20 per day)
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:00 AM
  • A coffee shop/cafe

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • At least 80% lighting from LEDs
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is in a car-free zone and can be reached only by taxi and foot.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 20 per day (820 ft away)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number IT082053A1CPBASJPH
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Palazzo Natoli Exclusive Rooms Guesthouse Palermo
Palazzo Natoli Exclusive Rooms Guesthouse
Palazzo Natoli Exclusive Rooms Palermo
Palazzo Natoli Boutique Hotel Palermo
Palazzo Natoli Boutique Hotel
Hotel Palazzo Natoli Boutique Hotel Palermo
Palermo Palazzo Natoli Boutique Hotel Hotel
Hotel Palazzo Natoli Boutique Hotel
Palazzo Natoli Boutique Hotel Palermo
Palazzo Natoli Boutique Palermo
Palazzo Natoli Boutique
Palazzo Natoli Exclusive Rooms
Palazzo Natoli Palermo
Palazzo Natoli Hotel Palermo
Palazzo Natoli Boutique Hotel Hotel
Palazzo Natoli Boutique Hotel Palermo
Palazzo Natoli Boutique Hotel Hotel Palermo

Palazzo Natoli Boutique Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 412 out of 449 reviews
Rating 8 - Good. 32 out of 449 reviews
Rating 6 - Okay. 3 out of 449 reviews
Rating 4 - Poor. 1 out of 449 reviews
Rating 2 - Terrible. 1 out of 449 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities
Endroit à proximité de tout et personnel très courtois. La chambre était propre, spacieuse et le lit très confortable. Excellent petit déjeuner qu’il faut commander à l’avance ce qui fait moins de gaspillage alimentaire. Je vous le recommande!
Stayed 1 night in Nov 2025

10/10 Excellent

Janice

Liked: Cleanliness, amenities, property conditions & facilities
A refreshing change from the larger hotels we have frequented. No crowded buffet breakfast….at each breakfast you selection your next day’s breakfast. No bar or gym so if you are looking for this understand that is not one of the amenities. Staff was extremely helpful in planning a trip to Monte Pellegrino. There is no elevator but there is staff to carry your bags.
Stayed 4 nights in Oct 2025

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautifully decorated, large room located in the heart of the city. The doors opened to the bustling street below but when closed were quite soundproof. Very walkable area with great restaurants close by. Staff were very friendly and accommodating.They helped us arrange for a private driver each way from the airport which I would recommend as they can bring you right to the front door in what is otherwise a pedestrian area. Breakfast was delicious and cooked to order rather than just a buffet.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience especially the extra steps the staff made with helpful orientation tips for the area
Stayed 2 nights in Oct 2025

10/10 Excellent

Wissam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Caren

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is phenomenal, we felt so well cared for. The room was beautiful and was overlooking the street.
Stayed 1 night in Oct 2025

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a problem with our room, the staff were very helpful. We were moved into a bigger room, which they allowed us to stay in for the rest of our time there. The breakfast was delivered to our room, and it was delicious! Very happy with our stay, thankyou. I travelled here with my partner and 4 month old baby.
Stayed 5 nights in Oct 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice centrally located hotel in the old quarter. It is well run with charming intelligent staff. Highly recommended
Stayed 4 nights in Oct 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcome drink was excellent. Staff was A+. Breakfast was wonderful. Located in odd city center. Clean rooms
Stayed 1 night in Sep 2025

10/10 Excellent

steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Cleanliness, empyrean, food, service, front desk, room service, location. Would definitely stay here again.
Stayed 4 nights in Oct 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super attentive and great dining recommendations, awesome stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Priya

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palazzo Natoli Boutique Hotel in Palermo is a fantastic place to stay! The location is perfect—right in the heart of the city with easy access to shopping, restaurants, and beautiful historic churches. The rooms are large, spotless, and very comfortable, making it a great place to relax after a day of exploring. Breakfast was excellent, with a variety of options including made-to-order items that were fresh and delicious. While the hotel doesn’t have on-site parking, there is free parking available nearby, and the staff did a wonderful job communicating clear directions and details to make it stress-free. Between the great service, ideal location, and comfortable accommodations, this hotel is an excellent choice for anyone visiting Palermo!
Stayed 1 night in Sep 2025

10/10 Excellent

Christa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and comfortable hotel in a nice location in Palermo. Safe and walkable to most locations! All staff were very attentive, friendly, and helpful!! Would highly recommend.
Stayed 1 night in Sep 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and amazing service!

Amazing stay at this place. Right in the heart of the historic district. Service was over the top good. This facilities were top-tier.I highly recommend.
Stayed 1 night in Sep 2025

10/10 Excellent

Bernardo

Stayed 1 night in Sep 2025

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Alexandra

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Little Gem in the heart of Palermo..We all loved it and the breakfasts are delicious :)
Stayed 3 nights in Aug 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The nicest place we have stayed so far on this trip. The staff were amazing Alicia, Laura and Andrea all helped us with restaurant and taxi bookings. Room was spacious and breakfast was lovely. Make sure you go into the deli across the road and go out the back for lunch.
Stayed 1 night in Aug 2025

10/10 Excellent

Estella

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with an amazingly hearty and healthy breakfast to start the day.
Stayed 3 nights in Jul 2025

10/10 Excellent

Gina

Travelled with family
Liked: Amenities
All around amazing! Room, food, location! Brekky was fantastic. Staff were all soooooo sweet and helpful. Will definitely stay again.
Triple Comfort Room
Triple Comfort Room
Walk up to our room
Outdoor Courtyard
Stayed 3 nights in Jul 2025

10/10 Excellent

Remi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem with a perfect location

Impeccable service! They make you feel at home and cater to all needs. Don’t miss this gem!
Stayed 2 nights in Jul 2025

10/10 Excellent

R - L

Liked: Cleanliness, amenities, property conditions & facilities
A truly amazing find. The staff was so accommodating, helpful, and attentive. The service was top notch. Excellent, hearty breakfast made from fresh local ingredients. Overall, a fantastic stay in old Palermo. Highly recommended!
Stayed 3 nights in Jun 2025

10/10 Excellent

Andrea, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was absolutely wonderful! Very helpful with, for example, booking a bus to San Vito. Location is perfect. The little balcony was also a lovely bonus.
Stayed 3 nights in Jul 2025

10/10 Excellent

Danilo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel.

The Hotel was absolutely perfect for our family trip to PALERMO. The staff at this hotel was exceptional, they took very good care of us, from the front desk, to the breakfast staff to the rest of the hotel staff. Alessandra was really good at helping us with getting us there, check in, and helping us find parking for the van we rented. I would highly recommend this hotel to anyone visiting Palermo, and location is absolutely perfect.
Stayed 2 nights in Jul 2025

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot to stay. The staff were incredible and extremely helpful. Good breakfast also. Would recommend without hesitation.
Stayed 2 nights in Jul 2025