Palm Desert Suites

2.0 star property

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Photo gallery for Palm Desert Suites

2 outdoor pools
Full-sized fridge, microwave, oven, stovetop
Luxury Suite
Front of property
Luxury Suite | Living area

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Gym
  • Laundry
  • Kitchen
  • Pet-friendly

Explore the area

Map
74380 El Camino, Palm Desert, CA, 92260
  • El Paseo Shopping District
    ‪10 min walk‬
  • McCallum Theatre
    ‪4 min drive‬
  • Desert Willow Golf Resort
    ‪6 min drive‬
  • Palm Springs, CA (PSP-Palm Springs Intl.)
    ‪32 min drive‬

Room options

Luxury Suite

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

Studio Suite, Kitchen, Pool View

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Palm Desert Suites

Art Deco hotel with 2 outdoor pools and a fitness center
Along with 2 outdoor pools, this smoke-free hotel has a fitness center and a hot tub. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a garden, and gas grills are onsite. Housekeeping is available on request.
Palm Desert Suites offers 40 air-conditioned accommodations with coffee/tea makers and blackout drapes/curtains. Rooms open to balconies or patios. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

This Palm Desert hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 500+ Mbps (good for 6+ people or 10+ devices). 42-inch Smart televisions come with digital channels and Netflix. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Palm Desert Suites. During your stay, you're just a quick walk from San Jacinto Mountains. Enjoy features like free WiFi in public areas and free self parking, plus 2 outdoor pools. This property offers pet-friendly amenities like an off-leash area.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self parking
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Amenities include laundry facilities
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 10 minutes by foot from El Paseo Shopping District and a 3-minute drive from The Gardens on El Paseo
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-leash area
As a guest of Palm Desert Suites, you'll find 2 outdoor swimming pools, a hot tub, and a fitness center. WiFi is free in public spaces. Palm Desert Suites also features barbecue grills, a garden, and laundry facilities. Self parking is free. A complete renovation of Palm Desert Suites was completed in October 2024.

This Art Deco Palm Desert hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Gym
  • Hot tub
  • Wine tasting room

Family friendly

  • 2 outdoor pools
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • No lift
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), smart lock

Pets

  • Pets: USD 20 per pet, per night (maximum USD 160 per stay), plus a one-time cleaning fee of USD 25
  • Only dogs are allowed
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 45 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 0 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night (maximum USD 160 per stay) plus USD 25 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 45 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and outdoor lighting
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive smart lock details.

Property is also known as

Palms at El Camino
Palm Desert Suites Hotel
Palm Desert Suites Palm Desert
Palm Desert Suites Hotel Palm Desert

Palm Desert Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 116 out of 231 reviews
Rating 8 - Good. 40 out of 231 reviews
Rating 6 - Okay. 27 out of 231 reviews
Rating 4 - Poor. 29 out of 231 reviews
Rating 2 - Terrible. 19 out of 231 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Randall

Travelled with partner
Liked: Staff & service, property conditions & facilities
We really appreciated the full kitchen, comfortable bed, large bright room. Walk out to the pool deck was great. The staff were friendly, always accessible and helpful.
Stayed 5 nights in Jan 2025

4/10 Poor

Erin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

The service started out wonderfully. However, when I told management that the heater didn't work I lost all communication with them. There isn't an office on-site and this was confusing to me. There was a wonderful woman named Kim who tried to help me with the heater but to no avail. She gave me an extra blanket but I was freezing for 2 nights. Also, the TV wouldn't turn off so they cut the power to the TV entirely so NO TV. The curtains wouldn't shut completely so the light on the outside deck shone in the room all night. Also, no coffee maker. What?! I wouldn't recommend this place but apparently Building A is remodeled and quite nice. I was in Building F. It's a funky place that wasn't clean. However, I will say that the small little bed was comfortable. Don't stay here.
Stayed 2 nights in Jan 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost Great!

Easy check in. Clean. Bright. Big windows. Lovely view. Functional kitchen. Great location. Terrific price. Nice internet access. But a few easy fixes would make this a 5 star review. Please provide: Kleenex; soap of some sort in the shower; hairdryer; kitchen dish towels along with a small dish drying rack; soap for auto dishwasher. Last thing…there are many lights around the room that distract when sleeping: stove, microwave, heater, TV, but the one that shines like a cabaret spotlight is the router in the middle of the ceiling. Crazy bright!! Maybe something can cover the light? Tape? It’s really bright. All the above would cost less than $100 but would help a bunch. Thanks for listening!!
Stayed 4 nights in Jan 2025

8/10 Good

Erin

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Trisha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Pamela

Stayed 1 night in Jan 2025

6/10 Okay

Marissa

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
It wasn’t quite ready when I arrived or when it should have been ready. The people were very nice; however, there were dishes in the dishwasher and rings on the counters.
Stayed 2 nights in Jan 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 2 nights in Dec 2024

8/10 Good

Robert D

Travelled with family
Stayed 2 nights in Jan 2025

4/10 Poor

James

Stayed 1 night in Jan 2025

2/10 Terrible

Erin

Travelled with family
Disliked: Cleanliness, property conditions & facilities
DO NOT STAY HERE. The woman who met us when we checked in was kind and helpful which was about the only plus outside of free parking. Negatives of the trips were cockroaches, broken tv, broken oven, and no heat. More details follow: The condo-like unit was outdated but initially seemed OK. However, we quickly realized that the TV did not work and that the glass front on the oven had been busted out so the oven was not usable. My daughter and I got takeout which we were going to share. I went to grab plates from the cupboard and three coach roaches scattered from under the plates (gross). I then saw one run across the floor. We requested a unit change which was accommodated. The new unit was similarly outdated with a smaller bed. We were willing to share a full bed instead of a king to escape the cockroaches. The TV in this unit worked as did the oven. Regrettably, the heat did not. We were told they would fix the heat the next day while we were out so we just slept in our sweatshirts. Wen we got back to the unit the next day, the heat had not been fixed so we called again and were given a small space heater. That worked for ~30 minutes when it blew a breaker. It was 10pm and the person who managed the property was off. So we tried switching plugs to a different wall which blew a different breaker. So, we slept in our sweatshirts again. The gentleman we had messaged about our nightmare said he would call the next day after 11 re: compensation. He never called. :(
Stayed 2 nights in Jan 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Jimmie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Room for improvement

The shower didn’t look sanitary.
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and spacious with cooking facilities. Our room backed onto a pool which was nice; the pool was heated but our days there was quite cool (mid January) so we didn’t use it, but otherwise would have. Lots of amenities right close by. Quiet and very safe neighborhood. Surprised to get amenities and daily cleaning which we didn’t expect. Loved the roomy shower, and areas to sit on sofa or eat at a large counter.
Stayed 4 nights in Jan 2025

10/10 Excellent

Kate

Stayed 1 night in Jan 2025

8/10 Good

frank, Bellevue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very clean. I agree with another reviewer about size of TV. Bed about 20ft away and TV quite small. Mattress was a bit soft. Loved the kitchen do easy to eat or prepare meals. Pool was lovely and heated!! Location was a dream, close to shops, stores, malls, easy to drive places. Big ask would be to feel safer. Wish door had an extra lock to use when in for the night like they have in actual hotels.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

MIchael, Carlsbad

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was freezing and the heater didn’t work. There was no hairdryer. There was no toiletries like shampoo, conditioner, body wash. There was two very small thin towels for two people. Overall, the experience was severe enough that we left at 8 PM. Oh, and the bed was full of full size not a queen not a king yep, full.
Stayed 1 night in Jan 2025

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greeted soon after we arrived by representative who offered to assist on any matters. Very pleasant stay. Clean and comfortable. Too busy to use the pool, but it looked inviting.
Stayed 2 nights in Jan 2025

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful and always answered phone calls. Loved the refurbished suite. The suite was roomy with a pretty well equipped kitchen. Just needed to ask for the dishwasher pods and dishcloth and they were brought right away. Location was great for going hiking or for going to downtown Springs.
Stayed 3 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service ,clean rooms . Had to ask a few times for extra towels. Only thing that was annoying was the water pressure in the shower was not very strong. We would stay again. We had a great room right off the pool.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quaint. Large. Great pools.
Stayed 1 night in Jan 2025

8/10 Good

Brian, Frisco

Stayed 1 night in Jan 2025

10/10 Excellent

Brandon L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was immaculate 5 ⭐️'s across the board. My only gripe is the TV os entirely to small ..lol its not even a 45'' TV. If they added a bigger TV it would be absolutely perfect
Stayed 2 nights in Dec 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025