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Swiss-Belexpress Palu

Property class: 3

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Photo gallery for Swiss-Belexpress Palu

A grand hallway with a large chandelier, white walls, and a wooden floor.
A modern living room with a sectional sofa, a red ottoman, a flat-screen TV, and a marble floor.
A hotel room with a large bed, a wooden bench, a desk, and a view of the outdoors.
A large, multi-story building with a central entrance, balconies, and a driveway.
A modern living room with a flat-screen TV, a sofa, a dining table with chairs, and a stone wall.

Reviews

6.0 out of 10

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Laundry room

Explore the area

View in a map
Jl Gagak no 21 kelurahan Birobuli Utara, Palu, Sulawesi Tengah, 94231
  • Airport, Palu (PLW-Mutiara)
    ‪7 min drive‬

Room options

View all photos for Express Twin Room

A hotel room with two beds, a dining area, a TV, and a bathroom with a mirror.

Express Twin Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Express Queen Room

A hotel room with a bed, a round table with a chair, a desk, a telephone, and a door with a view.

Express Queen Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Express Super Queen

A hotel room with a bed, a round table with amenities, a coat rack, and a door with a glass panel.

Express Super Queen

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Express Super Twin

A hotel room with two beds, a checkered floor, a chandelier, and a mirror.

Express Super Twin

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Express Deluxe Queen

A hotel room with a large bed, a desk, a chair, a TV, and a bathroom with a mirror and sink.

Express Deluxe Queen

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Express Deluxe Twin

A hotel room with two beds, a desk, a chair, and a TV.

Express Deluxe Twin

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Express Super Suite King

A hotel room with a large bed, a desk with a chair, a bench, and a wardrobe.

Express Super Suite King

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Express Suite King

A hotel room with a large bed, a wooden bench, a desk, and a view of the outdoors.

Express Suite King

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Penthouse

A hotel room with a large bed, a desk, a television, and a wardrobe.

Penthouse

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

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  • Parking included
  • Free Wi-Fi
  • Restaurant
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5.0 out of 5, Exceptional, 1 review
The price is €35
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About this property

Swiss-Belexpress Palu

Along with a restaurant, this hotel has spa services and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk.
Swiss-Belexpress Palu offers 32 accommodations with complimentary bottled water. 32-inch LED televisions come with cable channels. This Palu hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
At Swiss-Belexpress Palu, you'll find features like free WiFi in public areas and self parking, plus a restaurant.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include laundry facilities and an elevator
There's a restaurant on site. WiFi is free in public spaces. Swiss-Belexpress Palu also features spa services, laundry facilities, and room service (during limited hours). Self parking is free.

Smoking is allowed in designated areas at this 3-star Palu hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Swiss-Belexpress Palu has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 85,000 for adults and IDR 85,000 for children
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Spa

  • Massage
  • Spa services

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swiss-Belexpress Palu

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 85000 for adults and IDR 85000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
Property Registration Number 55110, 2006250120013
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Swiss-Belexpress Palu Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 1 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

6.0/10

Cleanliness

4.0/10

Staff & service

2.0/10

Amenities

4.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Jim

Disliked: Staff & service, amenities, property conditions & facilities
No windows in any room. Just a concrete box. Seems to cater to a domedtic guest. Staff has difficulty with English such that you can't order in the restaurant. Half the meals on menu weren't available. Little to no help with recommendations for taxis, getting transportation or suggesting sites to see. Odd location.
Stayed 1 night in Aug 2026